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"I originally booked a hotel at random, but unexpectedly, it was surprisingly good! I wanted to book a hotel in Wanaka, but they were all fully booked, so I settled on the Cardrona Hotel between Wanaka and Queenstown! After arriving, I found it on the side of the highway, which was quite disappointing, but! I was shocked when I entered the hotel! There are restaurants and bars in the hotel, all with very retro decoration. Later I learned that the hotel has a history of more than 150 years! The garden behind the hotel is particularly beautiful! Recommended!"

"Very English MOTEL, although it is expensive in the same type of motel. The boss is enthusiastic and takes the initiative to introduce Jianzhen. The hot water pressure in the room is very high and the mattress is very comfortable."

"The environment is good, the room is very clean and hygienic, with an open kitchen! Very close to the supermarket, about 1 km to the town center, walk to the town center, pass the beautiful RV campsite, and a few hundred meters past the Arrow River. It is a very good typical New Zealand South Island motel! We came specifically to see the Golden Autumn Festival from April 25 to 28, especially the Carnival Parade on April 27, leaving a good memory! It is hard to find a room during the Golden Autumn Festival!"

"A great stay! The checkout was a bit rushed, but everything else about the stay was perfect (the location was super close to town, amenities were great, room was super clean, and had a spa). One downfall was that there was no conditioner in the shower."

"Really lovely homestay boutique hotel. Room was lovely and spacious with great attention to detail. Bathroom and amenities are great. Breakfast and staff are lovely and although more expensive than some hotels it is easy to see why. Would love to stay again."

"The hotel charges the service fee forcibly from the credit card. Our family had dinner at the hotel. The hotel waiter thought that we were foreigners and the English was not good. The bill was wrong. We checked the price one by one and they changed it."

"I have been eyeing this resort for a long time and finally had the chance to visit. A resort of about 3,000 acres, surrounded by snow-capped mountains, with pleasant scenery and Japanese and Western-style architecture. There are large golf courses, which are worth visiting if you want to relax. It would be great if there is Chinese food service."

"We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs. As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience."