The garden and appearance are beautiful, five stars
The location is excellent. Opposite the main entrance is the entrance to the grass market of Tongguanyao Scenic Area. The surrounding area is also very easy to visit. Five stars.
Hygiene, bedding are good, five stars
The beautiful woman at the front desk who arrived at the hotel in the evening was very nice, and the fat and handsome guy from the concierge department also came up to help us with our luggage. Because it was too late, the beautiful woman at the front desk was worried that we didn’t know the way, so she even helped carry our luggage to our room and taught us. The door opening and closing method was polite and warm. I called in the middle of the night and asked for nail clippers. I was very gentle and said that there was a clipper but it was used and there were no new ones. Is it okay? I feel like this young lady is very sincere.
However, the pretty girl wearing glasses at the front desk who checked out at noon during the day was average. She started calling at 12 o'clock to urge her to check out. I said that when I checked in, I communicated with the front desk to postpone my check out until 2 o'clock, and then hung up the phone directly. Because I am quite lazy personally, and it was not the Golden Week, it seemed that many rooms in the hotel were not open, and there were no guests waiting for my room. After a while, I got phone calls and even door-to-door reminders. The more they urged me, the more they urged me to find it. The more messy things are, the more time is wasted. I have stayed in so many hotels, and this is the first time I have the embarrassing experience of being kicked out. It is indeed my own fault for not checking out on time, but I personally feel that the tone and attitude when urging the guests to call could be more polite. For example, there is no need to be so forceful when saying, "If you don't check out at the appointed time, you will be charged." The room was a little far from the hotel lobby. When I hurried to the lobby and finally sat down to check out, I took a special look at the time. It was 2:38. If I hadn't been busy answering phone calls and opening the door to respond to reminders, my check-out time might have been OK. A little faster. I was justified in delaying check-out, but I just felt uncomfortable.
The service of this hotel is like drawing a blind box, four stars
Disadvantages: The interior decoration is average, the style is a bit middle-aged and elderly cadres, the floor and cabinets are made of plastic-like boards, but the maple trees in the yard are very ornamental when you enter the yard. I like the yard the most, although the hot spring pool in the backyard is abandoned. The stagnant water has grown green moss, but the bathtub in the bathroom is very nice and well maintained. I read a review on Ctrip that the toilet smelled bad. It did smell. I poured the shower gel provided by the hotel into the toilet and flushed it half an hour later. The smell was resolved because the odor pipe was blocked. I suggest the hotel check it. . The review also said that the room had a musty smell. The room 853 I stayed in had no musty smell at all.
Summary: The hotel is a garden-style leisure hotel, and overall it is very comfortable, so you can rest assured.
Original TextTranslation provided by Google