Holiday Inn Express Changsha Shengfu

I have always liked several brands of Intercontinental, and I have a good impression of Crown and Holiday Inn. But this time I am completely disappointed with Holiday. It is hard to believe that this is the level of management and operation of IHG. Because my schedule was very tight and I just wanted to sleep at night, I chose the cheapest mini room. I checked in on the afternoon of the 13th and was given room 1201. It was the first room after exiting the elevator. It is close to the elevator. I have stayed in many brands over the years. , even the more expensive Fairmont Sofitel JW Marriott, the sound insulation is not very good, so I went back to the front desk and asked to change a room. At that time, there were two ladies at the front desk, and the one who handled the formalities for me said: You have to book All rooms of this type are in this location, and the elevators on each floor are here. My wife started to hesitate after hearing this. When she was thinking about canceling the order and switching to another store, another lady came over and said: Give them the 905 instead. Then the person who went through the formalities said, if you give us a good review, I will upgrade you to a larger room. We were quite happy, but it turned out to be the beginning of a nightmare. There was a stench as soon as we entered the house. We were too lazy to change it, so we opened the window to ventilate it, and then went out to play. We thought we would dissipate the odor when we came back at night. However, when we came back 7 hours later, there was still a stench as soon as we entered the house. …! I thought it was the smell of sewers, so I closed the bathroom door, thinking it would be better. It was already 9 o'clock, and I really didn't have the energy to bother. I felt so nauseous that night that I contacted Ctrip early in the morning to cancel the room for the second night. I quickly moved to another hotel. I got up early, had some breakfast and left quickly. Such a strong smell is definitely not a problem just for one day. I firmly believe that other guests have also reacted. The front desk must know that they deliberately gave us the most disgusting room when the house was very wealthy...! I didn't ask for a free upgrade. You can tell me that the mini I ordered only has 01 for each floor. I can choose to switch to another one. There is no need to humiliate me like this! In addition, if you are here to travel, don’t stay here. There is nothing around, and the scenic spots are more than ten kilometers away from here. The level of breakfast is similar to that of a fast hotel like Huazhuhui. It's terrible...! During my holidays in Beijing and in Sanya, the breakfast was super rich, with at least 50 kinds of meals. I have begun to question whether this restaurant is IHG, or a pure franchise, not an intercontinental operation and management. Everyone choose carefully

The room was very clean and the guy at the front desk was very welcoming.

The quality of this hotel is guaranteed. There is nothing wrong with choosing this hotel when you go out. The bug is that the location of this hotel is not good. It is only suitable for us to travel by car. It is really inconvenient for people without a car. It costs 20,000 yuan to walk at night. Many steps, visited the nearby Desiqin, and ate delicious noodles, but it was really inconvenient. The hotel definitely didn't have it. It was very big. The front desk staff gave me a room on the 12th floor, which was quite high Yes, the breakfast is okay, and the attitude of the staff is also very good. This hotel is in the living area of ​​Changsha, and they are all locals. There are not many people on the road and there are not many cars. You have to drive when you go out. The bed and room are super big , very clean and hygienic, there is nothing wrong with choosing Holiday Inn Express when you go out, haha, this is Yuhua District, the district with the fewest attractions

Summer is here, I hope the hotel can control the temperature of the air conditioner and not set it too high. The quilt is a goose down quilt covered in winter, and if the room is controlled at 26 degrees, it will be impossible to sleep this night! Also, can the fire sensor light be overhauled? The sudden light on in the morning woke people up. I worked until three o'clock in the morning, and I expected to catch up on a good night's sleep. Your air conditioner is not good, and the sensor lights are not good, so it's hard to sleep!

The room is large and clean. The bathroom is three-separated. It saves time for two people to wash at the same time. The bed and pillows are very comfortable. I have a bad cervical spine and am very picky about pillows, so I can sleep comfortably. The hotel service is very good. Our last day is the train at 7:30 in the morning. We can also provide packed breakfast. Xiao Liu at the front desk is good and considerate of the guests. We catch the train in the morning and go to the back kitchen to help us pack the breakfast urgently. The service attitude of QiQi at the front desk is also very good. When I checked in, I asked for a quiet room. I had already selected a room for us, but I changed to a room downstairs on the side of the residential building. When I left, I even gave us a room Souvenir from Changsha. The breakfast in the hotel is good, bread, fried rice, fried noodles, soup powder, fruit, stir-fried vegetables, coffee, milk, juice, porridge, very rich and delicious. There are two small places that are inconvenient. One is that the washbasin is outside the bathroom. There is no place to hang towels in this area. You have to go to the bathroom to wipe your hands after washing your hands. The other is that there are no clothes hooks in the bathroom, so you take off your clothes when you take a shower Clothes can only be placed on the towel rack. It would be better if the hotel can optimize it.

The hotel of choice for business trips. Safe and comfortable. All staff are reliable and responsible for their work. Especially this year, after the addition of service robots, the hotel's comprehensive strength has reached a higher level.

The hotel's cleaning attitude is not good, but the front desk service is still very enthusiastic. The carpets in the hotel are very poor and the hotel is still renovating the rooms, so it was very noisy in the morning and I didn’t get a good rest.