Guest User
February 16, 2024
The front desk clerk had a very bad attitude, was very arrogant, and discriminated against different regions. The room was like a steamer, stuffy and uncomfortable, the exhaust fan was also very small, there was no independent air conditioning, in the middle of winter, wearing a thin layer of clothes, it was still hot and red, like having a high fever, I communicated with the hotel service front desk, but they didn't solve it or refund the money. Ctrip's customer service staff communicated with them, and the hotel owner scolded Ctrip's customer service, saying that they didn't want to book it, and they didn't worry about not being able to book their rooms. We were lucky to be able to book their hotel before, haha, after so many business trips, this is the worst hotel I have stayed in, no one else. And the room didn't even have the most basic configuration - mineral water, a bottle.
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