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If I could give this place 20/10 for service, I would. When we arrived at the location, we were in a complete state of panic as we thought we had been scammed by the gas station up the road. After checking us in (a few hours early), the receptionist kindly accompanied us back to the gas station and helped us translate between Italian and English, clarifying the misunderstanding of the situation. This was exceptional service and kindness we were not expecting. The room itself was incredibly luxurious - we actually had 2 bedrooms (family suite) for 2 people. The walk-in wardrobe was a delightful surprise, although we didn't stay long enough to enjoy it. As we were both working while on holiday, the study desk in each room gave us the privacy and space to do our meetings and work independently. The bar fridge was useful for us to store our salads, snacks and bottled drinks. The bed was super comfortable and we had a very restful sleep. The pillows were also the right height. Thankfully, there was air conditioning - our previous hotel did not. We slept like babies. The bathroom had all the amenities, including a hairdryer which is essential for me. Best for last - breakfast the next morning was an absolute feast. The continental style breakfast spread was generous and we indulged in pastries, yogurt, fresh fruits and marvellous coffee. I believe everything is baked fresh in house. As we checked out, we were even gifted a bag of pastries to take on our journey with us. ＜3 I highly recommend this place, and I am ever grateful to the wonderful hospitality we enjoyed here.

Myself, my husband and our in-laws (with them, there were 2 children) all coming from England, stayed at Villa Morgana during the last week of September. We had a wonderful time. The staff was exceptional in answering to our needs and they spoke very good English. The breakfast was good and plentiful, with both international and Italian breakfast offers. The rooms were very nice and the beds confortable. The pool area was well kept, and using the pool while looking at the Lake, was delightful. A couple of us used the Spa's massage services and it was a great experience. Definetly when we will go back to Messina, we will know where to stay.

Ho avuto il piacere di poter usufruire dell’ampio salone con vista mozzafiato sullo stretto di Messina per festeggiare il decimo compleanno di mia figlia in maniera nuova e alternativa. Oltre alla bellezza dei locali curati nel dettaglio, ho trovato immensa cordialità e disponibilità da parte dei proprietari, sempre prontissimi ad accogliere ogni nostra richiesta! ottimo catering con cibo fresco e genuino. Consigliato vivamente !!!

Wow - what an amazing place! We didn't expect to find such a gem in Messina, but this hotel has so much character. Our suite had a balcony with a view, a huge en suite, a chandelier and a tapestry. We found we had the whole hotel to ourselves overnight (no staff on the premises!). Breakfast was fabulous, with loads of choice, and the location was great for exploring in the afternoon. Messina isn't the most exciting location (we were en route to the Aeolian Islands) but this hotel made our stay very special!