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I stayed here for 5 nights, and like everything, there are pros and cons. The service could use a course in hospitality. I spoke with a woman who was training another person, who could have been more empathetic and friendly. I asked for a noon checkout after my 5-night stay and was told that unless I was a member, I would be charged $10.00 each hour beyond the 11:00 checkout time. I said that I thought that I was a member, and asked if they could look it up. They said they couldn't. I found it and was able to get a noon checkout at no additional charge. When I said that I was surprised and disappointed and hadn't run into this at other Mariott's, the woman responded shortly, ”I know for a fact that other Marriotts charge for that.” The beds are on the very firm side, and you can hear people above you and through the halls. There were children screaming and running up and down the elevators and hallways, and I was surprised that no one stopped it. The towels are very scratchy and if I ever stay here again, I will bring my own. On the plus side, the housekeeping-which I got every other day, rather than every day was wonderful! The housekeeping crew were so nice and great! The location is great, and the parking under the hotel was a nice perk. All in all, it's a decent 2-star hotel.

Your experience with this hotel will likely depend on your expectations. First and foremost, you will likely be awakened by a train going right behind the hotel. We had one at 3 a.m., but we knew it was probably coming, so not a huge deal. But ask for a room at the front of the hotel when you check in. Another thing to know is that some - maybe all? -- of the rooms just have a shower and no tub. The shower was actually good because the water was hot and had great pressure. But if you are hoping for a tub to give the kids a bath, be sure to ask if they have a room with one. I would not quibble with the reviewers who say the hotel seems a little outdated... it's certainly not fancy. If you look really hard, you will find some minor flaws. We did struggle a little with the heating/cooling unit. It was pretty loud and kept switching on an off. But we got the room at the right temp and just turned it off, which worked fine. Our room had a microwave and a fridge, which we appreciated. The room was clean, and the bed was comfy. I will also mention the fine pool and the hot tub, which had very hot water when we were there. Also on the positive side, we were quite pleased with the free breakfast. They had scrambled eggs and sausage, waffles, yogurt, and lots more. Exceeded expectations. The hotel is just a few blocks from downtown Northfield, which is what we wanted. It was a short and enjoyable stroll to the brewery we wanted to visit. So, manage your expectations, get ready to hear the train, enjoy the breakfast, and your visit should be fine.

Check in process was seamless and staff were professional and accommodating. Location was great with a walkable restaurant across the street. The building was well taken care of and rooms were clean and modern.

Reasonable price.