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Excellent customer service experience with front desk even when having issues went above and beyond to accommodate would definitely love to come back.

The design of the hotel is trendy, the breakfast is rich, the bar is average, and there is a place to charge mobile phones and computers for free in the lobby. The hotel is in the city center, suitable for city walks at night. The hotel is two steps away from the Pennsylvania Convention Center.

My partner really enjoyed this hotel. He slept for over 12 hours.. haha that explains the whole story. The swimming pool was really nice too so we had fun in the morning. Also they give you water bottle. Nice hotel to stay over if you are visiting around.

The location of the hotel is located in the city center. It is very convenient for eating, shopping, and going to the main check-in locations. You can walk to the city hall and other places in a few minutes. Diagonally across from the hotel is the reading market. Communicate with the hotel front desk in advance to delay check-out, and the service staff responded in a timely manner, extending it by an hour and a half, a very good service experience.

The newest hotel in the University City, with new facilities but small rooms, and good service (we sent a refrigerator in, although we didn't bring it with us, but it was delivered quickly when we asked for it). There is streetparking nearby which is very convenient. In the middle of upenn campus.

The breakfast room is beautiful. The front desk service is very good and very serious. I changed my change once, but I didn't expect to be so serious: there are banknotes of various denominations and they are neatly placed, which is not easy!

The location of the hotel is very good. On the left hand side is the town hall. On the right side, a few streets are the Independence Palace. The opposite is Marriott. There are delicious coffee and bread downstairs. It is very convenient to eat and go shopping.

The location is awesome. Easy to get to and from the major attraction in the city. i was there for the Penn Relays and it was a great, easy scenic 1.5 mile walk to and from each day. Got my exercise while seeing the city from on foot. Best of all on my walks this was how i decided where I would eat breakfast and dinner. So I was able to try something different each day. i was a little tempted to try Ruth Chris but I did not :(. The train ride to and from the airport was quick, easy directions to follow and though not the most scenic ride on the train, seeing the steel and stuff looks industrial America. I likes!! I did try one of the take out Chinese food spots ..oh man.. that was colorful to say the least...Bring Your Own Bag!! What an experience that was.. I guess its a city thing. The room was nice. I got real comfy real fast. The bed was super comfy and the view reminded me of my college days in NY. Just watching cars go by and at night with the lights reflecting off the windows creating various patterns. My only challenge was the TV... can you believe after all that good stuff my issue was the TV!? Just the hardest thing to navigate. maybe its cause I dont watch enough TV. :).

There is a shuttle bus to the airport, 20 minutes. Free coffee, computers and printers are available in the lobby. Very close to the airport. But going to the city is far away, driving for about 30 minutes