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"The room is decorated in a modern style and is clean and tidy. The location is very good, in the service area, next to McDonald's, and there is Costa at the front desk of the hotel. The only thing I'm not satisfied with is that the air conditioner in the room has a constant temperature setting. It's a bit noisy and the temperature is a bit low. The air conditioner is controlled by the front desk. The automatic mode of the air conditioner in the small room keeps blowing cool air. I went to the front desk to adjust it in the middle of the night. The front desk was very nice. Helped adjust the heating mode. But the overall temperature at night is not too high"

"We were overwhelmed by the friendly staffs and the rooms are decent, clear and modern. Shower is strong and hot, the surrounding area is very quiet and peaceful. I am happy to have chosen the Bowburn Hall Hotel."

"Very good, convenient for self-driving. Downstairs is a bar, which is good for a relaxing evening. It's just that the stairs are too narrow and it's inconvenient to carry the box up and down. If there are only ladies, please consider carefully."

"Absolutely amazing, can't recommend enough and will be back again!"

"Hotel was very clean and the staff are very helpful and attentive, however, their kitchen appears to be understaffed. The breakfast served by a waiter/waitress but on the first day,(Saturday), after ordering our breakfast we waited one hour before it came, on the second day we waited 45 mins before it arrived. By this time the toast and tea were cold."

"The hotel is very quiet, the room facilities are complete, clean, the transportation is convenient, and the front desk is warm and hospitable. The bar is very lively at night, locals are chatting, the atmosphere is very good"

"Spacious room, nice kitchenette and basic accommodation. The room was a little tired and smelled a bit musty, but very clean and I slept well. Check-in was straight forward enough at the bar and very nice bar staff member. Several buses can be caught very nearby and it’s around 10 minutes into town (£2 single or £4 day pass). I would stay again :)"

"More like a club 18-30 experience. The hotel was fantastic, food excellent and staff went way, way beyond. However, the main function of a hotel is to have somewhere to sleep. The hotel had two weddings on the night of my stay and between 12:45 and 14:30 I was unable to sleep for the screaming, laughing, partying that was going on throughout the corridors. I never heard any staff trying to resolve the situation, just plenty of noise. I had to pay £20 surcharge for my dogs to stay and they were not allowed In the restaurant - which is very reasonable, but have to say that they were better behaved that the other animals who were not required to pay any surcharge or not required to follow any basic behavioural rules. On checkout, I was not even asked if I had a pleasant stay. I assume the staff did not want confirmation of their mismanagement. If this is the sort of establishment used but Trip.com, then I can only say first impressions go a long way and I will stick to other hotel brokers in future."