Best Hotels in Cuenca, Ecuador

Left Zahir hotel just a few hours after checking in. The staff although friendly and smiley, even hospitable, is absolutely abandoned by management and let them to tackle maintenance issues improvising and making up excuses for the collapsing infrastructure of the hotel. NO HOT or even Warm water!!! That’s right l, the 4 star hotel had issues with their water heating systems and for a couple hours they were givings a run a round and not directly telling us that we checked in for our 13 night stay at a hotel advertised as one if the best, which really deliver one of the worst. Again, the staff tried their best, I must mention Santiago, who when out if his way to make our family comfortable, and yet, in the absence of a manager on duty, at a hotel occupied to full capacity, NO MANAGER or duty. Do not pay Zahir this much money for even a night. You will be sorry.

I've been in Cuenca around 10 times already and been to at least 8 different hotels and airbns, but Selina Cuenca is just perfect. The location of the hotel is the best, you are two steps away from cuenca old town, in front of the river, you cross the river through the multiple bridges and bam you are in the downtown cuenca. The hotel is beautiful, rooms, terrace, everything.

After a stressful drive from Guayaquil, we arrived to friendly, welcoming staff, delicious snacks, and hot tea. In our room there was a personalized card from the general manager and a beautiful spread of desserts. The hotel also went out of their way to accommodate a playpen and blanket for our 7 month old which she surprisingly slept amazingly in every night. We were able to see the river from our window which was very peaceful. The hotel is very quiet and relaxing. Although it was a short trip, we truly enjoyed our stay at Oro Verde Cuenca and are already planning our return!

With a stay at Casa de las Rosas in Cuenca (Cuenca Historic Center), you'll be steps from San Blas Park and 7 minutes by foot from Esqueletologia Museum. This guesthouse is 0.6 mi (1 km) from Civic Plaza and 0.6 mi (1 km) from Plaza Rotary Market.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services.Enjoy a meal at the restaurant, or stay in and take advantage of the guesthouse's room service (during limited hours). Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is complimentary (available on request).Make yourself at home in one of the 6 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones and safes.

The hotel is exquisite and elegant, the room is small, but it makes people feel comfortable. The location is in the center of the old city and it is convenient to go anywhere. It fits the city atmosphere of Cuenca!

Located in Cuenca (Downtown Cuenca), Hotel El Conquistador is a 3-minute walk from Calderon Park and 12 minutes by foot from Puente Roto. This upscale hotel is 0.9 mi (1.5 km) from Pumapungo Archaeological Park and 1.1 mi (1.8 km) from University of Cuenca's Orchid Garden.Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room. Additional amenities at this hotel include wedding services and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Enjoy a meal at Three Ships or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cuenca? This hotel has 118 square feet (11 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 42 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.

Aleros is situated in the historic center of Cuenca, so you can reach most interesting places on foot. There is a beautiful patio in the building, and the rooms are spacious and cozy. The staff is very helpful and friendly. They serve a simple, but good breakfast. Although it was written on the website, there was a laundry service available, that was not the case. But there’s a laundry place just down the street, so no problem.

Superb smart city hotel with good facilities and decent size rooms with all you need. Clean and polished look. Perhaps could do with a few more decorations in the room. Heater was great at drying wet clothes. I do miss curtains at hotel windows but black out blind works very well. Nice rain shower too. Hotel is close to a shopping centre as a bonus. Good location to visit Cuenca centre as well as out of town highlights. Excellent 10th floor pool and jacuzzi. Plus steam and exercise room. Great views of the city from here. Restaurant not big but people spill out to the seating area just outside near reception. Nice big breakfast selection as well as evening meal. Bar is small ish but has all you need. Seating nearby. Be good if bar was away from the main doors but not end of the world. Good views of the city on this level too. Pleasant and helpful staff.

A stay at Mansión Alcázar Boutique Hotel places you in the heart of Cuenca, steps from San Cenaculo Church and 4 minutes by foot from Church of Santo Domingo. This upscale hotel is 0.2 mi (0.4 km) from San Sebastian Plaza and 0.4 mi (0.6 km) from Convent of the Assumption.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy local and international cuisine at CASA ALONSO, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7 AM to 10 AM.Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Cuenca? This hotel has 452 square feet (42 square meters) of space consisting of conference space and 12 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Stay in one of 19 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

A stay at Venue Batán Hotel & Suites places you in the heart of Cuenca, within a 10-minute walk of University of Cuenca's Orchid Garden and Museum of Extreme Art. This spa hotel is 0.5 mi (0.9 km) from Museum of Modern Art and 0.8 mi (1.2 km) from Casa de los Arcos Art Museum.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 15 individually decorated guestrooms, featuring kitchenettes with stovetops and microwaves. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.