Citymax Hotel Business Bay

Citymax Hotel Business Bay Reviews

Citymax Hotel Business Bay

Al Amal Street - Al Khaleej Al Tejari 2 St - opposite Safeer Tower - 2 - Business Bay, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
Citymax Hotel Business Bay
Citymax Hotel Business BayCitymax Hotel Business BayCitymax Hotel Business Bay
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Guest Reviews of Citymax Hotel Business Bay

8.7/10
Very Good
191 review
Verified reviews
Location8.9
Amenities8.4
Service8.7
Cleanliness8.8
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All reviews(191)
Positive reviews(183)
Reviews with photos/video(14)
Awesome stay(19)
Great service(18)
Great location(13)
Clean and tidy(11)
Perfect for business trips(5)
Delicious breakfast(4)
Negative reviews(8)
Dr Mohammad Hasan
Double Room
Stayed in May 2025
Couple
10 review
6.0/10
Posted on Jun 26, 2025
The room wasn't as clean as a 4-star standard. There was poor soundproofing, like a thin partition between rooms. I could hear every movement next door, like doors opening. Changing rooms didn't help much. Disappointing stay.
法如
Double Room
Stayed in May 2025
Solo traveller
28 review
10/10
Outstanding
Posted on Jun 13, 2025
It's a newly built hotel in a newly developed part of business bay, very clean and neat with super friendly and helpful staff!
Response from Property: Dear Guest,Thank you for your feedback on your stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We are delighted to know that you had a wonderful and comfortable stay with us.Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Your kind appreciation for the team members has been well communicated.We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Tanveer Khan – Front Office Manager
Guest User
Double Room
Stayed in Apr 2025
Solo traveller
2 review
10/10
Outstanding
Posted on May 26, 2025
I was so happy really in the hitel staff was so knd specially cyrell shes always helping me and lovely thank you
Response from Property: Dear Guest,Thank you for choosing to stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We are extremely delighted to know that you had a wonderful experience staying with us and happy to hear that everything exceeds your expectations.Your kind appreciation for the team member Cyrell and Lovely has been well communicated.We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Tanveer Khan – Front Office Manager
Ricky Goyal
Double Room
Stayed in May 2025
Business traveller
30 review
10/10
Outstanding
Posted on Jun 13, 2025
My stay at the hotel was great. Many Indian restaurants near by.
Response from Property: Dear Guest,Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that you found the nearby Indian restaurants to your liking.We strive to provide our guests with a comfortable and enjoyable experience, and it's wonderful to know that we met your expectations. We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Tanveer Khan – Front Office Manager
MRD33
Double Room
Stayed in Nov 2024
Business traveller
21 review
8.0/10
Very Good
Posted on Dec 13, 2024
Great young lady front of house staff, helpful and always willing to assist (wow) rooms are clean and maintained, busy hotel , had some issues with mosquito bites so unfortunately I had to raise a complaint, shame really. but because of the staff at the hotel I will rate my stay at good. WiFi signal good, local bar and restaurant in the hotel, decent coffee shop in the lobby, helpful business desk with good working computer. What makes this hotel is the “STAFF” and that sits good with me .
Response from Property: Dear Guest,Thank you so much for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you found our front of house staff to be helpful and accommodating. Our team takes great pride in providing excellent service, and it’s wonderful to know that their efforts made a positive impact on your experience.We appreciate your comments regarding the cleanliness and maintenance of our rooms, as well as the amenities we offer, including the WiFi, local bar and restaurant, and the business desk. Your satisfaction is our priority, and we are glad you found these aspects of your stay enjoyable.We sincerely apologize for the inconvenience you experienced with mosquito bites. Your feedback is invaluable, and we will certainly look into this matter to ensure a more comfortable experience for our guests in the future.Thank you once again for your kind words about our staff. We hope to welcome you back soon and provide you with an even better experience.Warm Regards,Satish Nambiar – General Manager
Guest User
Double Room
Stayed in Jun 2025
Business traveller
30 review
10/10
Outstanding
Posted on Jul 7, 2025
Prachi from reception doing good job
Guest User
Double Room
Stayed in Feb 2025
Business traveller
4 review
7.5/10
Posted on Mar 27, 2025
It was definitely a good value-for-money hotel!
Response from Property: Dear Guest,Thank you for your kind words! We’re thrilled to hear that you found our hotel to be a great value for your stay. Our team works hard to provide quality service and comfortable accommodations at an affordable price, and it’s wonderful to know that we met your expectations.We look forward to welcoming you back on your next visit!Warm Regards,Tanveer Khan – Front Office Manager
Guest User
Stayed in Mar 2024
Solo traveller
13 review
7.0/10
Posted on May 29, 2024
Hotel always offers best prices at Business Bay. Clean rooms.
Response from Property: Dear Guest,Thank you for choosing to stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We truly appreciate your positive feedback about our hotel. It will be a great pleasure to host you once again and continue to meet your expectations.We look forward to welcoming you back to Citymax Business Bay in the near futureWarm Regards,Tanveer Khan – Front office Manager
Guest User
Family Interconnecting Room Non smoking
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 5, 2025
Very nice sit and we like it so much …
Response from Property: Dear Guest,Thank you for choosing to stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We truly appreciate your positive feedback about our hotel. It will be a great pleasure to host you once again and continue to meet your expectations.Your kind appreciation for the team members has been well communicated.We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Tanveer Khan – Front Office Manager
beverlyhills90102
Double Room
Stayed in Dec 2024
Business traveller
6 review
7.5/10
Posted on Jan 15, 2025
Very disappointing food this time otherwise very good stay
Response from Property: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your overall experience, but we sincerely apologize that your dining experience did not meet your expectations.At Citymax Hotel, we strive to provide exceptional service and quality in every aspect of your stay, and we regret that we fell short in this instance. Your comments have been shared with our culinary team to ensure we address the issue and improve our offerings moving forward.We truly value your feedback as it helps us identify areas where we can enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional dining experience you deserve.Warm Regards,Satish Nambiar – General Manager
Ratha
Double Room
Stayed in Dec 2024
Business traveller
33 review
9.5/10
Amazing
Posted on Feb 28, 2025
nice for area have supermarket so good for buy something
Response from Property: Dear Guest,Thank you for choosing to stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We truly appreciate your positive feedback about our hotel. It will be a great pleasure to host you once again and continue to meet your expectations.We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Satish Nambiar – General Manager
Sama81
Double Room
Stayed in Apr 2024
Couple
1 review
6.0/10
Posted on May 31, 2024
Good. Not bad Calm quiet
Response from Property: Dear Guest,Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. It was a pleasure to have you as our guest and we truly value your business. May we request you to spare some time out of your busy schedule to share your stay highlights and inform us should there be any issues that requires an immediate action. This will allow us to surpass our guest expectations in future. We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Satish Nambiar – General Manager
Guest User
Double Room
Stayed in Oct 2024
Business traveller
1 review
10/10
Outstanding
Posted on Nov 26, 2024
Stay was fabulous prachi is the brilliant staff from reception
Response from Property: Dear Guest,Thank you for choosing to stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We truly appreciate your positive feedback about our hotel. It will be a great pleasure to host you once again and continue to meet your expectations.Your kind appreciation for the team member Prachi has been well communicated.We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Satish Nambiar – General Manager
Ali ata94
Double Room
Stayed in Jun 2024
Business traveller
1 review
10/10
Outstanding
Posted on Aug 11, 2024
Everything is good sagar is very good and polite he assisted me and my friend for and long stay and Simran very good always smiling thank you so much one lady in lavazza cute dolly always giving discount
Response from Property: Dear Guest,Thank you for choosing to stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We truly appreciate your positive feedback about our hotel. It will be a great pleasure to host you once again and continue to meet your expectations.Your kind appreciation for the team members has been well communicated.We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Satish Nambiar – General Manager
Guest User
Double Room
Stayed in Jun 2024
Business traveller
9 review
6.0/10
Posted on Jul 5, 2024
Ants and flies in the room and luggage. Forgot my laundry when I checked out. Rude call center - you can never call the hotel directly.
Response from Property: Dear Guest, Thank you for choosing to stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We appreciate taking the time to write this review. I am very sorry to hear that your stay did not meet your expectations. May we request you to spare some time out of your busy schedule to share your stay highlights and inform us should there be any issues that requires an immediate action. This will allow us to surpass our guest expectations in future. We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Tanveer Khan – Front Office Manager