Meliá Desert Palm Member of Meliá Collection

Meliá Desert Palm Member of Meliá Collection Reviews

Meliá Desert Palm Member of Meliá Collection

Al Awir Road - Warisan, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
Meliá Desert Palm Member of Meliá Collection
Meliá Desert Palm Member of Meliá CollectionMeliá Desert Palm Member of Meliá CollectionMeliá Desert Palm Member of Meliá Collection
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Guest Reviews of Meliá Desert Palm Member of Meliá Collection

9/10
Great
75 review
Verified reviews
Location9.0
Amenities9.0
Service9.0
Cleanliness9.0
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All reviews(75)
Positive reviews(55)
Reviews with photos/video(18)
Negative reviews(2)
Lala-@
Stayed in Jan 2024
Other
3 review
10.0/10
Outstanding
Posted on Feb 14, 2024
The hotel occupies a large area and has a beautiful environment. It is recommended to stay in a single-family villa. It is an oasis in the desert. There seems to be a horse farm.
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6/9
Response from Property: Dear Lala-@,Thank you for sharing the survey about your recent stay with us at Melia Desert Palm Member of Melia Collection! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon!Stay Well, Guest experience team
Lianlianqingpingguo
Palm Deluxe Room
Stayed in Jan 2024
Family
14 review
10.0/10
Outstanding
Posted on Feb 13, 2024
Very recommended hotel. The waiters were super enthusiastic. They gave us a dessert in the room when we checked in, which was very warm. The room is super big, the largest hotel I have ever stayed in. There is a swimming pool and a horse farm next to it, where various equestrian activities are sometimes held. The hotel is about twenty minutes' drive from the city. It's only ten minutes' drive from Longcheng.
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Response from Property: Dear Lianlianqingpingguo,Thank you for sharing the survey about your recent stay with us at Melia Desert Palm Member of Melia Collection! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon!Stay Well, Guest experience team
Gelanitefuersiliwei
Palm Deluxe Room
Stayed in Nov 2024
Business travellers
49 review
10.0/10
Outstanding
Posted on Dec 27, 2024
The racecourse is beautiful and the breakfast is very special
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Anonymous User
Palm Deluxe Room
Stayed in Jul 2023
Business travellers
8 review
2.0/10
Posted on Aug 3, 2023
The attitude of the front desk service is arrogant, asking for a tip clearly. Electrics are old and mostly broken.
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Response from Property: Dear Valuable guest,Thank you for your incredible review of the Melia Desert Palm! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon!Stay Well, Guest experience team
Guest User
Palm Deluxe Room
Stayed in Jul 2024
Family
42 review
6.0/10
Posted on Aug 15, 2024
Very good, also OK
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Response from Property: Thank you for taking the time to share your feedback. We’re pleased to hear that you found the resort to be good, but we're sorry to see that your experience didn't fully meet your expectations. We’d love to understand more about how we can improve and make your next stay even better. If you have any specific suggestions or concerns, please feel free to share them with us. We hope to have the opportunity to provide you with a more exceptional experience in the future. Warm Regards,Guest Experience Team
Ms.Christine
Palm Suite
Stayed in Jul 2023
Solo travellers
12 review
10.0/10
Outstanding
Posted on Aug 21, 2023
I like it very much ~ very unique! environment: nice service: nice
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Response from Property: Dear Ms. Christine,Thank you for your incredible review of the Melia Desert Palm! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon!Stay Well, Guest experience team
Guest User
Palm Deluxe Room
Stayed in Jun 2022
Business travellers
3 review
2.0/10
Posted on Jul 13, 2022
I think this hotel is close to Longcheng. The service is general, the facilities are outdated, and the price is outrageous! So there's a reason for the low score. It's not wrong at all! I told the waiter directly that I would never come here again! ! !
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Response from Property: Dear Valued Guest,Thank you for the review that you have shared with regards to your recent visit at Melia Desert Palm DubaiWe are extremely sorry to hear about your disappointment with your recent stay with us We took note of your precious comments, since we wish to improve our service and offer the perfect gateway experience.Again, we apologize for any inconvenience experienced, and we look forward to welcoming you back again soon.Stay Well, Guest experience team
Guest User
Palm Deluxe Room
Stayed in Aug 2023
Couples
2 review
10.0/10
Outstanding
Posted on Sep 25, 2023
Very satisfied 👍First class service
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Response from Property: Dear Valued guest,Thank you for your incredible review of the Melia Desert Palm! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon!Stay Well,Guest experience team
Nanbaobao1979
Stayed in Jun 2023
Family
15 review
10.0/10
Outstanding
Posted on Sep 26, 2023
The hotel is great!
Original TextTranslated by Google
Response from Property: Dear Nanbaobao1979,Thank you for your incredible review of the Melia Desert Palm! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon!Stay Well,Guest experience team
Guest User
Palm Deluxe Room
Stayed in Jan 2023
Couples
9 review
8.0/10
Very Good
Posted on Feb 22, 2023
Very few rooms, very quiet, good
Original TextTranslated by Google
Response from Property: Dear Valued guest,Thank you for your incredible review of the Melia Desert Palm! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon!Stay Well,Guest experience team
Guest User
Palm Deluxe Room
Stayed in Aug 2023
Family
9 review
10.0/10
Outstanding
Posted on Sep 25, 2023
Neat and tidy
Original TextTranslated by Google
Response from Property: Dear Valued guest,Thank you for your incredible review of the Melia Desert Palm! We appreciate you taking the time rating us about your experience within our luxurious Resort. We are delighted to know that we’ve gained your loyalty with our services. We are thrilled to receive your wonderful recommendation and review and look forward to welcoming you back soon!Stay Well,Guest experience team
mariamm876
Stayed in Mar 2025
Business travellers
10.0/10
Outstanding
Posted on Apr 29, 2025
Room was nice, pillows and bed are the best, clean room, housekeeping did a good job. .The team has been really great! Kudos to Timothy, Reddy, Abdullah and Hammad. Samada Spa was also a nice at the basement. Breakfast in Epicure was good, they got healthy options.
Response from Property: Dear Mariam, Thank you for sharing your lovely feedback! We're so glad to hear you enjoyed the comfort of your room, especially the pillows and bed, and that our housekeeping team made sure everything was spotless. A special thanks from Timothy, Reddy, Abdullah, and Hammad, they’ll be so happy to know they made a difference during your stay. We’re also pleased you had a relaxing time at Samāna Spa and enjoyed the healthy breakfast options at Epicure. We hope to welcome you back soon for another restful escape! Warm regards Nerea Vives Assistant Guest Experience Manager
Roshni R
Stayed in Feb 2025
Family
10.0/10
Outstanding
Posted on Mar 23, 2025
I love the stay the villa is amazing and the view is amazing from balcony and the service of simran and suman is great I totally like everything here thank you for everything we enjoyed a lot here if we come again we will surly come to this villa only
Response from Property: Dear Roshni, It makes me so happy to hear that you loved your stay and the villa! The views are truly something special, and I’m glad you had such a great experience. We’d love to welcome you back anytime,your villa will be waiting for you! ✨ See you again soon! Nerea Vives Assistant Guest Experience Manager
Marianmerc
Stayed in Feb 2025
Couples
10.0/10
Outstanding
Posted on Mar 9, 2025
The hotel is beautiful and spacious, with only 39 rooms, making it feel unique and intimate. The staff is exceptionally friendly and professional. Yasaf made check-in special, and Shahid was always available to assist. Ms. Narea gave an excellent tour, explaining all the hotel facilities; she is both professional and kind. Thanks to Youssef for organizing our visit to the horse stables, and to David for providing a fantastic tour. The spa is lovely, and the staff is incredibly kind. Special thanks to Angelica! I highly recommend Melia Desert Palm for a peaceful escape from the city.
Response from Property: Dear Marian! It made me so happy to read your message! It was truly a pleasure having you here and showing you around. Knowing that you enjoyed your experience and that the team made your stay so special fills me with joy. We can’t wait to welcome you back for another relaxing getaway whenever you wish! Big hug, Nerea Vives, Assistant Guest Experience Manager.
Agnes B
Stayed in Dec 2024
Family
10.0/10
Outstanding
Posted on Jan 11, 2025
The Staff are stupendous. We met Nelson, an experienced Hotel Staffer who took care of all our needs for the wedding we brought to Dubai. He helped us everything including lost baggage. Melia Chefs and Housekeeping are excellent. Perfect!
Response from Property: Dear Agnes B, Thank you for your lovely words about your experience with us. It means so much to know that your wedding celebration in Dubai was everything you envisioned. Nelson will be thrilled to hear how much his help meant to you, and we’re so glad he could assist with every detail. Your kind remarks about our chefs and housekeeping team truly make our day. We hope to welcome you back soon for more unforgettable moments! Warm regards, Nerea Vives Assistant Guest Experience Manager