Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 18, 2026|GUEST ROOM - KING BED
Kiff123Thank you so much, especially to Nitisha (FO) and Anwish (HK) they were so kind, helpful and proactive. I enjoyed my stay there. Thanks so much guys!
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Price per night from:£39
Posted on Feb 18, 2026|Classic King Room With Balcony
The BackpackerThe hotel is in a fantastic location—just steps away from the Museum of the Future and very accessible to the metro. It’s only one station from Dubai Mall and Burj Khalifa, making it perfect for sightseeing. The staff and service were excellent, and the room was spacious with a beautiful view. The only downside was the shower design, as water tends to flow outside the shower area. Overall, it’s a great choice for tourists looking for convenience and comfort.
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Price per night from:£56
Posted on Sep 5, 2026|Premier Room
Guest UserI’ve been around the world, and I can honestly say I’ve never experienced service on this level anywhere else. Fernando and Ubaid are absolutely exceptional incredibly professional, attentive, and always going above and beyond to make everything perfect.
But it’s not just them the entire team at Address delivers a level of hospitality that truly stands out. An unforgettable experience and easily some of the best service I’ve ever received.
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Price per night from:£294
Posted on Aug 1, 2025
Guest User
The room is relatively large and the decoration integrates a lot of local elements. At first glance, it was okay, but it was still rough. At first, the front desk couldn't find the reservation. I asked the housekeeper to contact for a long time, and finally said that I had received a message from the agent. It seems that it is not Trip.com that I booked directly with the hotel, but through a local agent. The experience is not very good, or the international hotel chain is more reliable. Other aspects are quite satisfactory, if there are other options, it is not recommended to live here.
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Price per night from:£39
Posted on Apr 5, 2026
Guest User
The kitchen was great! The room wasn't spacious, and the bathroom drainage was poorly designed; even adding an extra small bed wouldn't be possible. The room they gave us was different from the one we booked, meaning some people had to sleep on the floor.
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Price per night from:£75
Posted on Aug 19, 2026|LUXURY ROOM, 1 King Bed
Guest User
Great hotel, well-located, close to the Dubai Mall (the world's largest shopping mall), within walking distance... and next to several attractions.
Excellent service, with several restaurants inside, a salon, and a spa.
There's also a travel agency located within the hotel where you can book tours.
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Price per night from:£102
Posted on Mar 1, 2026|Deluxe Room
Anonymous UserCame here with my mom for 3 nights. Location is quite good. The metro is 400m away and you can access many parts of dubai. Behind the hotel and nearby there are convenient stores and restaurants. The staff at the hotel are well trained, professional and courteous. The room and Bathroom is spacious. Breakfast is good. As i am writing this, we had to extend another day due to the war happening between Iran and Israel. Airports are shut. The staff managed to give us a good rate to extend our stay.
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Price per night from:£69
Posted on Aug 17, 2026|Deluxe Room
Guest UserThe hotel is a bit dated, especially the elevators; they need updating. Also, the windows aren't clean. However, the reception staff are very friendly, especially Khalid, who is very respectful.
Also, the valet parking service is not available, which saddens me somewhat.
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Price per night from:£49
Posted on Sep 20, 2026|Deluxe Studio
Guest UserThe hotel is conveniently located on Sheikh Zayed Road, just a 3-minute walk from the metro station and one stop away from Dubai Mall. A taxi ride to the airport takes about 20 minutes. Downstairs, there are convenient options for breakfast, and a Geant supermarket is just a short walk away. The rooms are spacious, come with a kitchen, and are cleaned daily. All the staff are very friendly; I even borrowed a power adapter from them when I forgot mine during my business trip, which was a lifesaver.
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Price per night from:£51
Posted on Mar 13, 2026
Guest User
The woman at the hotel reception, I don't know if she's new! She was clueless about everything! And her attitude was terrible! At first, she said the suite I booked wasn't available. I asked her to confirm, and then she said it was, and the room was ready, but check-in time was 2 PM, and early check-in would cost extra. I asked her how much, and she initially said 600 dirhams. I said okay, then the manager came over and said the room would be ready in about ten minutes and we'd check in right away. A while later, she said the room was ready and we could check in, but since it was a suite, it would cost double, 1200 dirhams. I was speechless. Why didn't she say it was 1200 dirhams earlier? Even her manager agreed, how could she be so incompetent? And why couldn't she let guests check in early if she had a vacant room? How could she be so stubborn? I was so angry at that point, I wasted over an hour of my time. I told her I wanted to cancel, that I wouldn't stay, and then she said she'd apply for it! It was truly unbelievable!! At Atlantis, we arrived at 7 AM, and although check-in was at 3:30 PM, she said she'd check us in immediately even though there was a vacant room.
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Price per night from:£131