Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 2, 2026
Anonymous UserOverall, my stay was quite average and didn't really meet my expectations for a JW Marriott (five-star) hotel.
I had booked a sea-view room, but upon check-in, I was informed that the building housing the sea-view rooms was temporarily closed, so I couldn't get the room type I had originally booked. The hotel assigned me to another building, stating it offered the best available view. However, the actual view was significantly different from the sea view shown on the booking page. What was particularly disappointing was that there was no prior notification, nor was any compensation or upgrade offered throughout the process.
During my stay, I called the front desk to inquire about a late check-out. The first call was disconnected almost immediately after being answered—I'm not sure if it was an accidental hang-up or another reason—and I only managed to communicate successfully after calling a second time.
Additionally, I noticed some red marks on my leg, possibly insect bites, during my stay. While I can't definitively link it to the hotel, I'd still recommend that the hotel enhance its pest control measures in the rooms.
As for breakfast, the overall quality was decent, but the variety was quite ordinary, and there's definitely room for improvement compared to other five-star hotels of the same caliber.
During this Dubai trip, I also stayed at The St. Regis and Kempinski Hotel Mall of the Emirates. In comparison, this hotel has room for improvement in terms of service details, overall stay experience, and honoring booked room types. I hope the hotel can further enhance its service quality in the future.
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Price per night from:MYR 490
Posted on Feb 17, 2026
Guest User
I stayed this hotel for 3 nights with my family, the service here is excellent. I rent a car for this trip and they offered valet parking service. The hotel is closed to the monorail station but I haven't take the rail transportation this time, its overall in a good location with easy access to many tourists points in Dubai. The room is big and buffet breakfast is excellent too.
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Price per night from:MYR 270
Posted on Feb 27, 2026
Reissasa
I had a wonderful stay at Atlantis The Royal. The hotel is stunning and feels very luxurious from the moment you arrive. The room was spacious, clean, and beautifully designed with an amazing view. The staff were friendly and attentive, always ready to help with a smile. The facilities, pool, and restaurants were all top quality. It was truly a memorable and relaxing experience. I would definitely love to come back again
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Price per night from:MYR 2,461
Posted on Aug 17, 2025|1 King 1 Bedroom Suite
Guest UserThe hotel entrance was a bit tricky to locate, requiring a turn into a small side street. However, the excellent service and spacious rooms, perfect for family travel, truly stood out. For first-timers to Dubai, the night view from the room is a significant highlight, showcasing the city's most vibrant main roads and architecture. Its prime location also means most attractions are easily accessible. Complimentary breakfast is provided, offering a decent selection of classic Western dishes. Overall, I highly recommend this hotel.
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Price per night from:MYR 240
Posted on Apr 21, 2026
Anonymous User
Absolutely 100% recommended. The hotel is super clean and beautiful, food was great, and most of all - all stuff was so friendly and helpful to the point we became friends and missed each other when we left. Location is perfect, 2 minutes walking from Dubai Marina beach. We are honestly so glad with our stay and we definitely going next time at the same hotel as well.
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Price per night from:MYR 330
Posted on Apr 26, 2025|Deluxe Burj Khalifa and Fountain View Room
RR99Great location with great view. Direct access to Dubai Mall is definitely a plus. However, the cleanliness of the hotel need to be improved. The bathroom has got a lot of water stains.
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Price per night from:MYR 1,651
Posted on Nov 22, 2025|Studio Room
RBouThe hotel's location is truly incredible. The metro station is right in front, a 3-minute walk away, as is the taxi rank.
The studio is spacious, even for two people for an extended stay.
The housekeeping service is excellent; they clean every day.
Water, coffee, sugar, tea, and milk are provided by the hotel.
The kitchenette is very spacious and well-equipped for preparing meals.
The refrigerator is very functional and large enough to store food.
The staff is truly excellent and attentive.
The breakfast is decent.
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Price per night from:MYR 349
Posted on Dec 13, 2025
M255441****
The environment is great, the service is excellent, and check-in was a breeze. Unlike some hotels that demand a deposit upon arrival, this one doesn't. Plus, it's quite well-equipped; I've stayed in other Dubai hotels that didn't even provide slippers or toiletries, but this one has them. It's also very convenient for getting around and shopping.
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Price per night from:MYR 206
Posted on Jan 18, 2026|Superior King Room
Guest UserUnfortunately I found the hotel to be quite dirty and worn out - from grout in the bathroom, to stains on the redhead and scratches on the walls / tables… expected better than this. They were also late to check me in, with the room not ready at 3pm
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Price per night from:MYR 136
Posted on May 25, 2026
Guest User
We had a wonderful 2-night stay and a truly great experience from reception to housekeeping and the restaurant team.
A special thank you to Tarun & Yoon at the Front Desk for their warm hospitality and assistance.
To the 365 Breakfast Team Vipin, Biak & Harriet. Thank you for the excellent service and care throughout our stay.
A big appreciation as well to Sonika & Yash at Flying Elephant for making our dining experience so enjoyable.
Special thanks to Sandeep from Housekeeping for keeping everything perfect and comfortable during our stay.
We truly felt welcomed and well taken care of throughout our visit.
We will definitely be back soon. Thank you once again!
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Price per night from:MYR 123