Tenesha H
April 21, 2024
They stole our heart at minute number one! My husband and I had the pleasure of staying here for 3 lovely nights! This hotel has an excellent location to shopping, museums/gardens and of course food! Our room & hotel in general had impeccable cleanliness. Our bed was very comfortable with excellent down service. Breakfast was superb each day. Giovanna and all other staff delivered a 5 star quality with the freshest juices, fruits, Prosecco, cappuccinos, eggs, bacon, waffles, sliced meats with the finest cheeses, etc. The gym overlooking was fantastic garden was great down to the cooled towels provided upon completion of workout. Fabio at the Tower Bar makes the best drinks- period!! Paulus, Rafaele, Cosimo & Gabriel at from desk were very attentive to all our needs daily! They gave great recommendations for the area and even gave us personalized maps to help ensure we had no difficulty navigating the city. Umberto & Frank were also wonderful helping tremendously to ensure we were well taken care of upon arrival and at departure. The General Manager, Stefano was also very accommodating & had a personality of gold when dealing with us. Magnificent stay for everyone and if you enjoy being taken care of don’t think twice about staying here! I’ll be counting the days until we return. Ciao!