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"Some equipment in the room is not very easy to use, but the service is very good, you can respond and solve it quickly, the other is that the breakfast is very good, the surrounding environment is also very beautiful"

"The room was clean but the room style and equipment were a bit too old-fashioned."

"The hotel is strategically located and has an airport bus to pick you up. Clean and hygienic, complete facilities, warm and thoughtful reception staff Very suitable for friends who need to overcome jet lag when transferring or getting off the plane."

"A good choice near the airport. Although there is no free shuttle, you can ask the front desk to help call a taxi. The price is also acceptable."

"Good hotel for the price. The only problem is there is no free shuttle from the terminal or at a , nominal price you pay for the round trip about 50 euros. Much above what required"

"Good reception service. No heating, air conditioning just at maximum 24 degrees Celsius. Shuttle from Malpensa airport but had to wait and call more times. A lot of tv channels including Sky channels. Two pillows, elecric kettle machine to do hot water for tea or coffee. The gym is quite good and there is a seasonal pool."

"Family getaway; the hotel was clean, nice breakfast and lovely swimming area. We only had breakfast included with our booking but we tried out their dinner option which was quite expensive when looking at the exchange and then also the different variety of food (not much to pick from). We looked forward to “Jazz Friday” and nothing took place which was quite disappointing. The hotel was far from amenities so we stayed indoors most of the time and when we did go out, we spent around €110 on transport to and from 🙄 (Uber rides that were 15-20 mins) We spent a lot of takeaways too but that’s just us being curious on the different foods but also escaping the hotel prices which would of been more. In conclusion, Novotel Milano Malpensa is a nice hotel if you just want to relax and not really go anywhere, bring extra money with you, kick back and relax. Oh yeah, be ready to watch their lovely flat screen smart TV in all Italian and no English audio or subtitles. You’ll be excited to see YouTube but guess what? It’s disconnected, WiFi connection is given with 24 hour access code, after that you ask for another code😅..Enjoy but thanks Novotel!"

"The hotel is just near by the MXP airport but there is free shuttle bus services. It takes about 20 minutes from airport to hotel. Breakfast is included and the quality is very good."