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"Not recommended! This place is in the middle of nowhere and there is no shop nearby. You can only walk or take a taxi to go out. There is only a McDonald's and a convenience store for food within a 10-minute walk, and then it is a rural area. It feels like you can't get away even if you have wings. There is also a time limit to go to Tokyo, and there is no car whenever you want. It was a terrible experience! Every minute I'm here, I want to go back to Tokyo😭It's too painful🥹The so-called hot spring is just a small pool... (help"

"This is a hotel on the court, all aspects are better than domestic five-star hotels, the room size is large, the quality of toiletries is very good, the design and layout of the hotel lobby and other public spaces are also very good! Unfortunately, I didn't make an appointment in advance, and I didn't eat the special dinner of the 25th anniversary event. I must develop the habit of making an appointment in advance when I go to Japan in the future. Playing on this stadium has always been at the foot of Mount Fuji, and the view and scenery are very beautiful!"

"I was very satisfied with the accommodation, which was like a condominium-style villa. I stayed here on a golf trip, but there are still many golf courses nearby that I would like to play at, so I would like to stay here again next time. I look forward to staying with you again."

"The location is not good if you don't have a car. I had heavy bags and it took me about 40 minutes to reach the hotel. I took a taxi back to the station after check out which cost 1200 yen. It is in a bit of an isolated area. Closest convenience store was about 10-15 mins on foot. The hotel itself is nice, clean and new. Rooms a bit small but I had a spectacular view of Fuji from my window. The bed was new and very comfortable. Remember to take a taxi from the station if you have a lot of luggage."

"Parking is very convenient Opposite is Aeon Maxvalue, Daiso There will be a lot of cleansing products for girls when they check in. The double bed is small The large bathing area is divided into men's and women's time slots. For girls, it is before 9:30 pm, and for boys, it is after 10 pm. The bathhouse is very small and can only accommodate about 5 to 6 people."

"We had a really great experience at this hotel. There is a shuttle bus near the hotel that takes you to and from the JR Gotemba station and the Gotemba Premium Outlets. The room is really big for a Japanese hotel, and you even have a jacuzzi/hot spring bath in your own room! As for breakfast, it is buffet style with a good selection. The food is also delicious! The best part of all is still the service they provide. At the Fuji Outlet Hot Spring Hotel, they really go out of the way to serve their guests. We had 2 suitcases stored in the hotel when we checked out and went shopping at the outlets. We went back to the hotel to pick up our suitcases at around 19:20 and intended to take a taxi to the JR Gotemba station to catch a train back to Tokyo station. The front desk staff helped us call a taxi but no taxi would take the order because there was a bad traffic jam. It was on 3rd January 2025, a public holiday, and there were many cars heading for the outlets. Upon knowing our dilemma, I think it was the hotel owner, instructed a staff who just got off duty to drive us to the station. He even checked the train schedule for us! They refused to accept when we offered payment for the ride. Overall, the service was superb and I will definitely recommend this hotel to everyone. They have front office staff who speaks either fluent English or Chinese. We wish to thank the owner and his staff for such great service and will definitely stay in this hotel again if we were back in Gotemba."

"I recently had a wonderful vacation at a glamping hotel near Mount Fuji and left with unforgettable memories. This hotel provides a new accommodation experience and allows me to feel the beauty of nature. The setting is very beautiful, surrounded by dense woods and stunning mountain views. I was able to enjoy a comfortable bed and full bathroom in a luxurious tent while still being able to feel the ambiance of nature. The weather was perfect and sunny, allowing me to enjoy a barbecue and campfire outdoors. The hotel staff are very friendly and welcoming, always willing to help. This glamping experience left a wonderful impression on me and I highly recommend this hotel to anyone who wants to enjoy nature and experience a unique stay."

"Location: Near to Shinagawa Station which link to most of the place you will visit as a tourist. Cleanliness: the room is clean, not feeling any uncomfortable. Service: We reached the hotel around 8pm after visit Gotemba Premium Outlet, the reception staff is not english speaker but we still able to communicate via google translate & some body language. Facilities: we do not have time to try their facilities, but in room facilities is well maintained. check out process is simple and is friendly. View: I forgot which floor we stayed, but the view is awesome, before we checked out we can see the Mt. Fuji which is superb."

"Located at the side of main road in Gotemba with enough free parking spaces, and walkable distance to lots of restaurants around so better drive with your own car as it is 15 min away from train station ).  If weather is good and clear, you can see Mt Fuji just on front of the hotel.. Restaurant foods, mainly brekkie, are really basic and without many choices.  Hotels staffs are helpful and polite. "