Tenwood Hotel (Beijing Road Pedestrian Street) Reviews
Tenwood Hotel (Beijing Road Pedestrian Street)
No.293 Huifu West Road, Guangzhou, ChinaView Hotel Details
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Tenwood Hotel (Beijing Road Pedestrian Street) Guest Reviews
4.3/5
Very Good
552 review
Verified reviewsLocation4.3
Amenities4.2
Service4.4
Cleanliness4.4
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All Reviews(552)
Positive reviews(509)
Reviews with photos/video(136)
Classy environment(38)
Average sound insulation(26)
Friendly front desk staff(23)
Good audiovisual experience(21)
Easy to get around(21)
Convenient for shopping(16)
Great location(9)
Good Internet(5)
Negative reviews(43)
Anonymous User
Guestroom (Double bed)
Stayed in May 2024
Solo travellers
14 review
Amazing
Posted on May 28, 2024
Room was clean and comfortable, cleaned every day! Bed was big, but room didn't have much walking space. Great price for the location. Location to nearest subway stations is about 10-15min walk from Gongyuanqian (Line 1 and 2), 15min walk from Ximenkou (Line 1), 15 min walk to Haizhuguangchang (Line 6). Hotel has a laundry room.
nurulakmarahmad
Stayed in May 2024
Solo travellers
2 review
Great
Posted on May 24, 2024
Location wise, it is a bit far from gongyuanqian exit A about 1km. To beijing road is about 850m. For me, a solo traveler who love to walk, I have no problem with this. The receptionist is very helpful but not the guy one. He never smile at me and very cold. Overall, the place is very clean. The amenities is complete. With this price I will definitely come again to stay.
Guest User
Stayed in Apr 2024
Couples
2 review
Posted on Apr 28, 2024
Room for 2 pax is like a shoebox . Very small with hardly room to put luggage. Bathroom also very tiny .
Tiny window overlooking back of other buildings
It's about 10 mins walk to Zhongshan wu road abd 10 mins to bustling Beijing road
Receptionist is helpful and polite lady
What you pay is what you get.
Response from Property: Hello, distinguished guests! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that can enable us to constantly find problems at work, correct and make continuous progress. From your comments. We regret to see that this check-in did not meet your expectations, and we apologize for the inconvenience caused. The hotel management attaches great importance to and has made a serious investigation and timely rectification. Your tolerance and understanding are the encouragement and support for our work! I sincerely look forward to your visit again!
DER_AJAH
Stayed in Apr 2024
Business travellers
4 review
Outstanding
Posted on Apr 24, 2024
The hotel is good, near the beijing lu and shangxiajiu pedestrian street….so nice, the room is clean and facility ok. Next time if you want to go to the place or attractions near downtown this hotel will be very considerable
Response from Property: Hello, distinguished guests! Thank you very much for your support and trust. We will continue to adhere to the service concept of doing things carefully and serving carefully so that you can feel the warmth of home in the sweet house. I look forward to seeing you again to review our progress. I wish you happy every day!
Guest User
Stayed in Mar 2024
Couples
1 review
Very Good
Posted on Mar 14, 2024
Quite ok, the location is good just bit far from mrt..so have to walk quite long. Big projector, overall is satisfied
Response from Property: Dear customers, thank you very much for your support. It is our greatest honor to get your recognition. At the same time, it also gives us great motivation to continuously improve and innovate in our future services, and strive to get a full-star evaluation in your hands! Looking forward to your visit again, we will serve you wholeheartedly!
Xueqin
Stayed in Mar 2024
Friends
8 review
Very Good
Posted on Apr 2, 2024
Room was super small, there is no space to open the luggages.
Response from Property: Dear guests, thank you for your comments on the hotel! We deeply regret your experience during your stay at the hotel. Your valuable comments are very important to us, and we will inform the relevant depar**ents to improve the quality of service. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to coming again!
Thanasak
Stayed in Mar 2024
Family
7 review
Very Good
Posted on Mar 19, 2024
Clean room and good facilities and service mind.
Response from Property: Dear customers, thank you very much for your support. It is our greatest honor to get your recognition. At the same time, it also gives us great motivation, so that we can continue to improve and innovate in the future service, and strive to get a full-star evaluation in your hands! Looking forward to your visit again, we will serve you wholeheartedly!
gigi
Stayed in May 2024
Family
3 review
Very Good
Posted on May 19, 2024
Worth the price, clean room and convenient to the Beijing Road by walking distance and metro station.
Guest User
Guestroom (Double bed)
Stayed in May 2024
Friends
1 review
Posted on May 14, 2024
No toilet at the lobby. The reception told us (and my friend’s room also) to wait till 3 pm to check in. And 12 am at the check out day, they knock the door and inform us to check out. Ask for some fever pills, and no help. Umbrella also needs the deposit. The room is really small. Cannot walk inside. 10-15mins far from Beijing Lu.
Response from Property: Dear guest, hello! Our hotel has not had a bathroom since its construction. Our staff need to go to the opposite public toilet. It only takes 1 minute to walk to the public toilet. For our check-in time and check-out time, the platform is clearly stated (check-in time is 3 p.m. and check-out time is 12 noon~ ) Sorry, our hotel did not prepare antipyretics, which is our deficiency. We have prepared it after receiving your reminder~ (There is a pharmacy 3 minutes' walk from the hotel) The umbrella requires a deposit. If you return the umbrella, the deposit will be returned immediately~ I'm sorry for not giving you a good check-in experience.
DenisL
Featured Room (2 beds)
Stayed in May 2024
Friends
7 review
Outstanding
Posted on May 7, 2024
Perfect stay, the room is very comfortable.
Very good service. Staff speaks English or has a good translation device. Even helped me turn on the laundry when my alipay wasn't working
Location very convenient as well 👍
Response from Property: Dear guest, hello! Thank you for coming, and also sincerely thank you for your love and recognition. It is our duty to let guests enjoy a good stay experience. We are deeply honoured to receive your praise. At the same time, we are also more motivated to continue to move forward. I hope there will be more opportunities to serve you!
mandy jee
Stayed in Apr 2024
Family
1 review
Posted on May 4, 2024
Location: Actually quite not that far from the Metro Station (Gong Yuan Qian) around 7 min walk.
Facility : Everything great, we request for extra cup (even though is plastic) still rather than nothing. They help to clean our room but than we stay for a week they dint change the bed-sheet.
Food: A lot of food available around the hotel (local food). All within walking distance.
Response from Property: Dear guests, thank you for your comments on the hotel! We deeply regret your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant depar**ents to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologise. Looking forward to seeing you again!
Zhen Rong
Stayed in Apr 2024
Family
2 review
Very Good
Posted on Apr 25, 2024
Overall the trip is good with wonderful space and design in the room.
It is value for money which really make me have a pleasant day.
Hope that the hotel will provide more pillow for customers to that we can rest more well.
Overall is good and the front desk is very friendly.
Response from Property: Dear customers, thank you very much for your support. It is our greatest honor to get your recognition. At the same time, it also gives us great motivation to continuously improve and innovate in our future services, and strive to get a full-star evaluation in your hands! Looking forward to your visit again, we will serve you wholeheartedly!
Steven.C travellerMAS
Featured Room (Double bed)
Stayed in Mar 2024
Couples
3 review
Posted on Mar 27, 2024
950metre away frm Beijing Road. Quite far away frm Near Metro Renmen Square. For price concern no commend. Small room, price ok.
Response from Property: Dear customers, thank you very much for your support. It is our greatest honor to get your recognition. At the same time, it also gives us great motivation to continuously improve and innovate in our future services, and strive to get a full-star evaluation in your hands! Looking forward to your visit again, we will serve you wholeheartedly!
Yan Jinn
Stayed in Mar 2024
Family
2 review
Very Good
Posted on Mar 26, 2024
Near to MRT station (but still need about 15 mins walking distance), many food and tourist attractions nearby, reasonable price with many services available, but it would be better if drinking water dispenser is provided, overall experience is good!
Response from Property: Dear customers, thank you very much for your support. It is our greatest honor to get your recognition. At the same time, it also gives us great motivation to continuously improve and innovate in our future services, and strive to get a full-star evaluation in your hands! Looking forward to your visit again, we will serve you wholeheartedly!
Guest User
Featured Room (Double bed)
Stayed in Mar 2024
Business travellers
90 review
Outstanding
Posted on Apr 8, 2024
The hotel is pleasant, comfortable and clean too. I and colleagues have a good stay during this visit
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again. Have a good trip!
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