Timmy Apartment

Timmy Apartment Reviews

Timmy Apartment

7F, Longde Building, No.375, Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620, ChinaView Hotel Details
Timmy Apartment
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Guest Reviews of Timmy Apartment

9.1/10
Good
2783 review
Verified reviews
Location9.1
Amenities8.9
Service9.2
Cleanliness9.1
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All reviews(2783)
Positive reviews(2676)
Reviews with photos/video(523)
Easy to get around(457)
Classy environment(232)
Friendly front desk staff(222)
Close to metro(148)
Convenient for shopping(148)
Perfect for business trips(101)
Stayed multiple times(24)
Loved the night views(15)
Negative reviews(107)
Kenneth Ngai Fai
Japanese Style
Stayed in Apr 2025
Couples
10 review
7.5/10
Posted on May 14, 2025
This hotel needs to keep their price low in order for people to come again. Main thing is this is a budget hotel and don't expect much.
Response from Property: 【Free Self-service ❤ Washing Machine and Dryer】Dear guests, thank you very much for choosing to stay in our hotel and taking the time to share your experience feedback! We are always committed to providing guests with cost-effective services and comfortable experience based on the positioning of economy hotels. We have carefully recorded your suggestions and will continue to optimize operations and management in the future. While maintaining reasonable prices, we will further improve the quality of facilities and service details. We also look forward to having the opportunity to serve you again in the future, so that you can feel our progress and dedication!
MOHAMMAD-ASGARI
Japanese Style
Stayed in Apr 2025
Business travellers
34 review
4.5/10
Posted on May 5, 2025
It was the most horrible stay experience of my life! A lot of noise in the hallway and other rooms during the night! The air conditioning system was broken and there was a strange noise during the night! The bathroom was dirty! The safe box was broken! I am really sorry that I wasted my money! It was an extremely bitter experience!!!
Response from Property: Dear guest, thank you for choosing to stay in our hotel. We are deeply sorry for your bad experience. The soundproofing and hygiene issues do not meet our service standards. Your feedback is very important to us and will help us continuously optimize the service details. We will communicate with the relevant departments and make improvements based on the issues you mentioned. We look forward to having the opportunity to provide you with a better experience again.
HZW26
Comfort Queen Room
Stayed in Mar 2025
Solo travellers
2 review
10.0/10
Outstanding
Posted on Apr 30, 2025
The room was positioned very well in getting some good views. It was close to a lot of large shopping malls and was generally convenient to use.
Response from Property: 感謝您選擇天美酒店並分享寶貴體驗!我們始終致力於為客人提供便捷的交通環境、舒適的住宿體驗和熱情的服務,您的認可讓我們倍感鼓舞。期待您的再次光臨,我們將繼續以高標準為您服務!
Piramon
Superior Twin Bed
Stayed in Mar 2025
Travel with friends
12 review
9.5/10
Amazing
Posted on Apr 30, 2025
🚽 I know some want to find out: REST ASSURED YOU WON'T SEE EACH OTHER USING THE TOILET. THE GLASS IS VERY BLURRY! กระจกห้องน้ำขุ่นมาก คนข้างนอกมองไม่เห็นเวลาเข้าห้องน้ำค่า สบายใจได้ ☺️ Great place to stay in Guangzhou! Located just at the heart of Tianhe shopping district, this hotel offered a very affordable price and a decent stay. I might consider to book it again if I had a second chance to go to Guangzhou. At first, as a group of friends, we were a bit concerned if the toilet design would have been too exposed (noise, smell, and visionary) after looking at the room's pictures. But It's far better than the picture! You can't see each other behind the glass (like some hotels), the smell didn't get out, but there could be some sound out. Overall it's really acceptable. The location is GOLD. You can walk to the famous Grandview Mall in less than 10 minutes as well as the cafe/dessert area of Tiyu Xilu behind the mall. Actually the malls near hotel, One Link & Shishang Tianhe, have a lot of great restaurants too. And it's near Guangzhou East Railway Station where you can travel to other cities, though there is not as many routes and trains as at South Station. More for the room and cleanliness: - Smaller than I expected, but still not too cramp for three people. - The building is a bit old and seems like it's in the same building with local/permanent residents. - safety is so-so. There's 2-3 securities I saw. - you can order the delivery and riders can deliver it to you right in front of your door. - no dust and the cleaning was okay - the building is a bit old, so as the room's light - but overall not bad. Very acceptable A big plus is the reception's hospitality! - they offered free bottled water every day. And you can ask for more at the reception. They are not strict. - they helped us reheat our takeaway food, using the staff's microwave. Super lovely.
6/11
Response from Property: Dear guest, thank you for your review. Your affirmation is our greatest support and encouragement. Thank you very much for your affirmation of our work. We will continue to work hard and live up to your favor. The hotel is located in the center of Tianhe District, close to Exit D of Shipai Bridge on Metro Line 3 and Exit A of Sports Center on Line 1. It is convenient for travel. There are many commercial buildings around the hotel, which is a good choice for shopping, leisure and entertainment. We will continue to improve the quality of service and provide a comfortable and clean accommodation environment for every guest. We are looking forward to your stay again and wish you a happy life!
Alzen de Guzman
Exquisite Double Room
Stayed in Mar 2025
Solo travellers
55 review
10.0/10
Outstanding
Posted on Apr 27, 2025
The place is accessible to all the tourist spots. The staff and crew are kind and approachable. Highly recommended
Response from Property: Dear guest, thank you for your review. Your affirmation is our greatest support and encouragement. Thank you very much for your affirmation of our work. We will continue to work hard and live up to your favor. The hotel is located in the center of Tianhe District, close to Exit D of Shipai Bridge on Metro Line 3 and Exit A of Sports Center on Line 1. It is convenient for travel. There are many commercial buildings around the hotel, which is a good choice for shopping, leisure and entertainment. We will continue to improve the quality of service and provide a comfortable and clean accommodation environment for every guest. We are looking forward to your stay again and wish you a happy life!
Raymond Tan Wei Chee
Superior Triple Room
Stayed in Apr 2025
Family
2 review
8.0/10
Very Good
Posted on Jun 3, 2025
Good Location to few major big shopping mall and easy going by metro
Response from Property: 【免費自助❤洗衣機烘乾機】尊敬的客人,感謝您選擇入住並抽時間分享寶貴意見!很高興得知您對我們便利的地理位置感到滿意,酒店周邊商圈與地鐵交通確實能為出行提供諸多便利。同時我們也很關注您未給出滿分評價的原因,若方便分享,誠盼您能指出我們還有哪些方面需要提升這將幫助我們更好地完善體驗。您的反饋對我們至關重要,期待未來能有機會為您提供更完美的入住感受,歡迎再次光臨!祝您旅途愉快,
Manish
Exquisite Double Room
Stayed in Apr 2025
Business travellers
31 review
10.0/10
Outstanding
Posted on May 24, 2025
Hotel at good location, Guangzhou east station just one metro station.
Response from Property: 【免費❤寄存行李服務】尊敬的賓客,感謝您的點評,您的肯定是對我們最大的支持和鼓勵。非常感謝您對我們工作的肯定,我們會再接再厲,不辜負您的青睞。酒店地處天河區中心地段,地鐵三號線石牌橋D出口,一號線體育中心A出口近在咫尺,出行方便,酒店周邊商廈林立,逛街購物休閑娛樂佳選,我們將繼續提升服務質量,為每位賓客提供舒適乾淨的入住環境,我們非常期待您再次入住,祝您生活愉快!
Anonymous User
Japanese Style
Stayed in Mar 2025
Family
4 review
10.0/10
Outstanding
Posted on Apr 10, 2025
I have no complain stay at this hotel apartment... Close to metro station shipagiao which is if change one metro line there is line straight to or from the airport, there are many food stall and also family mart down the hotel, employee and house kipping are nice, there is a washing machine and dryer freely use, definitely will stay at this hotel again if visit Guangzhou
Response from Property: Dear guest, thank you for your review. Your affirmation is our greatest support and encouragement. Thank you very much for your affirmation of our work. We will continue to work hard and live up to your favor. The hotel is located in the center of Tianhe District, close to Exit D of Shipai Bridge on Metro Line 3 and Exit A of Sports Center on Line 1. It is convenient for travel. There are many commercial buildings around the hotel, which is a good choice for shopping, leisure and entertainment. We will continue to improve the quality of service and provide a comfortable and clean accommodation environment for every guest. We are looking forward to your stay again and wish you a happy life!
Ray Ho WX
Superior King Bed
Stayed in Mar 2025
Business travellers
3 review
10.0/10
Outstanding
Posted on May 1, 2025
Great for business trips, good location, good environment and good food.
Response from Property: Dear guest, thank you for your review. Your affirmation is our greatest support and encouragement. Thank you very much for your affirmation of our work. We will continue to work hard and live up to your favor. The hotel is located in the center of Tianhe District, close to Exit D of Shipai Bridge on Metro Line 3 and Exit A of Sports Center on Line 1. It is convenient for travel. There are many commercial buildings around the hotel, which is a good choice for shopping, leisure and entertainment. We will continue to improve the quality of service and provide a comfortable and clean accommodation environment for every guest. We are looking forward to your stay again and wish you a happy life!
Boon Tien
Japanese Style
Stayed in Jan 2025
Solo travellers
31 review
9.0/10
Great
Posted on Feb 11, 2025
Excellent location... Above subway station, next to severa main shopping malls and surrounded by plenty of eateries. Excellent staff services... Especially front desk staff: super efficient check-in, extension, and check-out! Only two negatives: 1. WiFi signal is good, but Totally No Internet Access available. Technical staff could NOT solve the issue. (Luckily I do not need Internet access via the WiFi) 2. The bathroom bath foam and shampoo bottle design don't really allow their contents to flow out easily. It's impossible to use the foam soap without using both hands, and even with that, the contents come out in blotches... I would rather have some ordinary soap bars instead.
Response from Property: Dear guest, dear guest, thank you for your review. We still have room for improvement if we fail to get your full score, but your affirmation is our greatest support and encouragement. At the same time, thank you for pointing out the shortcomings of our hotel's services. We attach great importance to your feedback and will communicate with the relevant departments and make improvements based on the issues you mentioned. We sincerely thank you for your valuable comments on our services and facilities.
Guest User
City-view Room
Stayed in Jan 2025
Couples
1 review
10.0/10
Outstanding
Posted on Mar 3, 2025
Very good location Receptionist very very responsive and easy to comunicate with 👍🏻👍🏻👍🏻
Response from Property: Dear guest, thank you for your review. Your affirmation is our greatest support and encouragement. Thank you very much for your affirmation of our work. We will continue to work hard and live up to your favor. The hotel is located in the center of Tianhe District, close to Exit D of Shipai Bridge on Metro Line 3 and Exit A of Sports Center on Line 1. It is convenient for travel. There are many commercial buildings around the hotel, which is a good choice for shopping, leisure and entertainment. We will continue to improve the quality of service and provide a comfortable and clean accommodation environment for every guest. We are looking forward to your stay again and wish you a happy life!
CHIAO HUI
Exquisite Double Room
Stayed in Nov 2024
Travel with friends
8 review
9.5/10
Amazing
Posted on Jan 6, 2025
Receptionists are welcoming and helpful. Further enquiry can be done via their WeChat number. Appreciate that they are offering free laundry for their hotel guests, the timing will be from 09:00 to 23:00. The location is good as well, nearby to malls and subway.
Response from Property: Dear guest, thank you for your review. Your affirmation is our greatest support and encouragement. Thank you very much for your affirmation of our work. We will continue to work hard and live up to your favor. The hotel is located in the center of Tianhe District, close to Exit D of Shipai Bridge on Metro Line 3 and Exit A of Sports Center on Line 1. It is convenient for travel. There are many commercial buildings around the hotel, which is a good choice for shopping, leisure and entertainment. We will continue to improve the quality of service and provide a comfortable and clean accommodation environment for every guest. We are looking forward to your stay again and wish you a happy life!
Guest User
Comfort Twin
Stayed in Apr 2025
Travel with friends
3 review
8.5/10
Very Good
Posted on Jun 1, 2025
Nice stay. Entrance to hotel was a bit difficult to find, it’s in a parking and you have to go up to 7th floor to the front desk. Easy to contact through WeChat whenever we had questions or needs. Laundry machine easily accessible.
Response from Property: 【免費❤寄存行李服務】感謝您選擇入住我們酒店並分享寶貴的入住體驗!非常高興得知您對整體住宿感到滿意,特別是微信溝通的便捷性和洗衣設備能為您帶來便利,這是對我們服務最大的肯定。關於您提到的酒店入口指引問題,我們深表歉意。您的反饋對我們非常重要,我們已着手優化停車場至前台的標識指引,並將考慮在預訂確認訊息中添加更詳細的路線提示,以便後續客人能更輕鬆抵達。您的滿意是我們前進的動力,期待在改進後能再次為您提供更完美的入住體驗!祝您旅途愉快,生活順心!
Guest User
Superior Triple Room
Stayed in Apr 2025
Family
2 review
9.0/10
Great
Posted on Jun 5, 2025
Booked a room with 3 single beds for 3 adults.  The apartment came with a table and 2 chairs, a fridge and build in closet.  Sufficient room along wall to leave suitcase and room to walk by to access washroom.  All toiletries provided.  Also has kettle and cups but no tea.  Free bottled water provided.  Came with built in cabinetry, table and sink.  Washroom and toilette separated by a curtain with another sink outside of this space.  When showering, floor gets wet by toilet.  Outlets compatible with international plus to charge up devices but loose and tends to fall out.  Location is close to malls for Convenient for shopping.  Vendors close and walkable to get breakfast.  Staff helpful and friendly.  To get to suite, need to take 2 separate elevators with long waits for the 2nd one most of the time.  Although it has a no smoking sign, there is a faint smell of cigarette smell.
Response from Property: 【❤樓下雙地鐵】感謝您選擇入住我們酒店,並抽出時間分享如此詳盡的入住體驗!我們很高興瞭解到您對房間設施、洗浴用品配備、便利的地理位置以及員工服務的認可,這對我們是莫大的鼓勵。同時,我們對您在入住期間遇到的不便深感歉意。關於電梯等待時間較長、插座鬆動及淋浴區排水問題,我們已反饋至工程部門進行檢修優化;針對煙味殘留,將加強樓層巡查與空氣凈化措施,確保無煙環境落實到位。您的反饋幫助我們發現了服務細節中的不足。我們始終致力於為客人提供舒適的住宿體驗,您的建議將成為我們改進的重要方向。期待在您下次入住時,能感受到我們的進步,為您帶來更完美的入住體驗!
TC Chua
Japanese Style
Stayed in Mar 2025
Family
1 review
6.5/10
Posted on May 2, 2025
The hot water was not working properly on the first night after we checkin and took them at least 1/2 hr to fix it.
Response from Property: 非常抱歉熱水問題影響了您的入住體驗!感謝您耐心等待我們的維修處理,我們已加強設備巡檢以確保後續住客的正常使用。您的理解對我們彌足珍貴,期待能用更完美的服務歡迎您的再次光臨!