Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 19, 2026|2 Double Standard Ocean View
lovejill12345I came to Sanya and stayed at the Indigo Lingshui first. I was really impressed by the hotel's design, and the room was incredibly spacious. The breakfast had a great variety, and our butler, Ivy, was very attentive, even bringing us a delicious blueberry cake in the evening. The value for money for this sea-view room is truly excellent, and the hotel's common areas are perfect for photos. I'm very satisfied!
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Price per night from:PHP 15,657
Posted on Aug 15, 2026|Junior Bay Ocean Suite
Svetlana MoscowToday is our third and a last day at this wonderful, beautiful, and green hotel. Our booking included a transfer from the airport to the hotel. A very polite driver in a large minivan met us immediately upon exiting the airport in Sanya. Our journey was very comfortable. We highly recommend booking a transfer through the hotel. Before our arrival we contacted the hotel about the transfer. We were lucky – the Russian-speaking butler Anna quickly arranged everything and added us to the chat. From that moment the professional and helpful and just a wonderful girl Anna was always in touch, answering all our questions and requests and was always available throughout our stay. A big thank to Anna! The hotel grounds are spacious and beautifully maintained, surrounded by palm trees and beautiful greenery. Particularly impressive is the huge, well-kept lawn, which will remain green in the scorching sun. Every detail has been carefully thought out. The hotel is large, but very quiet and peaceful. Breakfasts are varied and delicious, both buffet and à la carte. Every day, there are six types of freshly squeezed juices, plenty of fruit and ice cream. Dishes from the à la carte menu are served quickly. They even have a durian soufflé on the à la carte menu. At 1:00 PM a small buffet snack is available at the western reception. Two coconuts with the hotel seal are provided daily in one room. We booked the Junior Bay Ocean Suite. It's a two-room suite with a larger balcony and a sea view. The room is fully equipped, including a Nescafé coffee machine, robes, slippers, a Dyson hairdryer, scales and more. There's a clothesline on the balcony, which is very convenient. I'm glad this hotel is eco-friendly: water is provided in paper bags, wooden toothbrushes, a wooden comb and paper packaging. The room was cleaned very thoroughly and twice a day! We have never seen anything like this anywhere else. Tea and coffee are refilled promptly. The free minibar is refilled every three days. Now about the sea: there are waves all the time, so there are very few swimmers. But we swam and loved the waves. The sandy beach is very clean, and the sea is a stunningly beautiful color. The beach is equipped with sun loungers and umbrellas, and you can always find one. The pools are great, but the depth is only 1.2 meters. This is convenient for children, as well as for non-swimmers. For those who can swim, the pools are shallow. The pools have two waterslides: one for very small children, one for older kids. Sun loungers are always available by the pool. Large beach towels are provided at the pools. There’s a tourist street outside the hotel just a 10-minute walk away with cafes and shops where you can try local food, tropical fruits, and even a shop selling durian, which you can also eat right there. We highly recommend this hotel. We'll definitely come back!
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Price per night from:PHP 16,958
Posted on Aug 23, 2026|Selected Room (Double Bed)
Guest UserThe room offers a full sea view; you can stand on the balcony and look straight out at the ocean. The room was very clean, and they even provided children's toiletries and slippers, plus there's a kids' club. The hotel beach is also excellent, with fine sand that felt even better than Yalong Bay's, though the waves were strong, so swimming wasn't really an option. The hotel's pool area is great, with three pools in total, so there's plenty of space even when it's crowded. Breakfast was good; you wouldn't get tired of it even after three days. The 'mermaid' at the front desk was incredibly helpful and responsive to all requests. Overall, this is the best value-for-money hotel in Tufu Bay.
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Price per night from:PHP 3,369
Posted on Aug 23, 2026|Gardenfront King
Guest User
Staying at Capella Sanya again certainly confirmed those familiar sentiments: once you've experienced Capella, other hotels just don't quite measure up. Even after staying at over a hundred five-star hotels, and thirty in Hainan, I still feel Capella offers the best stay. A special thank you to Chris, the cultural and tourism officer, and the travel photography team.
Improvements from our last visit:
1. Travel photography is now available, and the resulting photos are excellent.
2. The tennis court is now free and has no time limit. They even provide children's rackets, iced water, and iced towels – the attention to detail is superb.
3. Provided a dedicated car service to the station, greatly facilitating our journey to the next destination.
4. Used the gazebo for the first time. Especially after a fall that left me covered in sand, the gazebo's washing facilities were incredibly convenient.
5. Received complimentary champagne, making our 10th wedding anniversary feel truly special.
6. Had a dedicated discussion with the hotel management, which significantly deepened my understanding of the brand, making the stay experience more profound than superficial.
7. My child had the opportunity to play the piano and also saw the stunning high-altitude sea view of Tufu Bay, which is just as beautiful as Haitang Bay.
8. Experienced making my own cocktail at breakfast, something absolutely unheard of at other hotels, and it made up for a previous missed opportunity.
9. Children aren't allowed in the spa, but they can be looked after, which gave us great peace of mind.
10. The evening ceremony clashed with the crab-catching activity, but Chris, the cultural and tourism officer, took our child to catch crabs, allowing us to attend the evening ceremony without worry. This deserves high praise!
11. Received a full family souvenir gift. Every member was considered; in the past, souvenirs were only given to one person, but this time all three of us received one, which was a pleasant surprise.
12. The staff's service attitude has improved. The shuttle driver even came to our room door to pick us up, the pool lifeguard proactively called a car for us, and the manager conversed with us while kneeling the whole time. When we left, the car had driven quite a distance, but they were still waving goodbye.
13. There was an error in our booking, only reserving breakfast for one person, but the hotel provided a complimentary breakfast for the other person. Otherwise, the cost for an extra breakfast isn't low.
A few points that weren't as good:
1. The explanation for the evening ceremony was unpracticed, the process was chaotic, and the sense of occasion was diminished.
2. Several communications happened during meal times, affecting our afternoon tea and breakfast experience.
3. There were some issues with the room's TV and electric curtain buttons.
4. The hotel activity schedule was less entertaining; the activities weren't as fun as before.
Chris, the cultural and tourism officer, and his team provided a lot of information and suggestions. They truly consider the guests, making us feel at home. Only at Capella can you experience genuine butler service.
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Price per night from:PHP 23,800
Posted on Jan 5, 2026
Jiahongyucindy
My expectations were not disappointed; it was a truly pleasant surprise. The boathouse has a unique and novel design, making it truly special. Breakfast was abundant, and listening to the sound of the waves was incredibly soothing. The hotel butler was exceptionally attentive, responding super quickly and fulfilling every request. They even provided recommendations for nearby attractions and restaurants, showing great diligence. Furthermore, the hotel grounds feature charming bridges, flowing water, beautiful flowers, and palm trees—every step reveals a new scenic view. It was a perfect stay.
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Price per night from:PHP 3,650
Posted on Jul 8, 2026
CassiedelvxingrijiThe resort grounds are full of coconut trees, the pool is clean, and the greenery looks incredibly pleasant. The room was clean and spacious, and the bed was super soft – I had a great night's sleep. The breakfast spread was substantial, and the egg tarts were delicious. They also had sweet potato and corn balls, and the buffet was fully stocked. Both the lobby and outdoor areas were spotless, giving off a strong island holiday vibe. It's been raining in Lingshui these past few days, so the weather has been cool and refreshing, and the air quality is genuinely good.
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Price per night from:PHP 2,817
Posted on Mar 9, 2026|Elegant Double Room
Guest UserThe hotel staff were generally very welcoming and enthusiastic, though the concierge service could be improved. The hotel garden is beautiful, and you can walk straight through it to the beach. The internal facilities are a bit old, but they are relatively clean and tidy. The breakfast selection isn't huge, but there's enough to fill you up, and the dining environment is great, with the option to eat outdoors and enjoy the views.
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Price per night from:PHP 3,098
Posted on Aug 4, 2026|Deluxe Room - Sea-View (2 Beds) (North Building)
Anonymous User
Comfortable, relaxing, and no crowds. It is a Marriott, after all, and while it's an older property, there are no major issues. Our room opened right onto the pool, and then beyond that, the beach. It was uncrowded, so no need to fight for sun loungers! For the kids, it was beach then pool, pool then beach... as long as they were in the ocean. For the adults, as long as there weren't too many people blocking my view, haha. Breakfast and dinner were good too, and the staff were friendly – high marks all around. A special shout-out to He Cui, who helped us with everything before and after our meals, with such a great attitude!
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Price per night from:PHP 4,034
Posted on Dec 18, 2025
Ingeli
This is a very nice hotel. The room was spacious, the bed comfortable and the bedding and pillows just right. There was also a great balcony., I would have liked a relaxing chair on there, but the furniture was okay. The service is excellent, the people are very friendly and extremely helpful. The pool is nice and clean, the yard is very pretty. The gym is a bit outdated and could do with a makeover and a location other than the dark cellar. Nearby is a pretty beach, a lovely park and an entertaining mall. If you take one of the siden street, you’ll find local shops. There is a bit of noise coming from the streets at night, but if you close the doors, it’s not too much of a bother and stops around 12:00 PM. Airconditioning is working really well. Had a great time, will visit again!
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Price per night from:PHP 1,161
Posted on Apr 16, 2024
Guest User
The room is big, very clean and tidy, the boss is very enthusiastic, the environment is very good, there is a commercial street nearby, it is very convenient to eat and drink, it takes less than ten minutes to walk to the beach, and there is a swimming pool downstairs. This weather is very suitable for playing in the water. If I didn't have to go back to work, I would be reluctant to leave. Hahahaha. Not bad. Recommended
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Price per night from:PHP 861