This was the best hotel we stayed at during our Hainan trip this summer! The family suite at Lanhaiju was perfectly situated with a direct view of the Freedom Lighthouse! I had thought it was a pure garden view room, so I was thrilled to see the lighthouse in the distance as soon as I entered. Not only the room view, but all areas of the hotel are fantastic backdrops for photos! Access to the hotel grounds and beach requires a booking confirmation or room key card, indicating very strict management.
The breakfast was excellent, no complaints there. We found different delicious options each of the three mornings, and the à la carte menu also varied daily. The dinner beach BBQ buffet, with its setting at the filming location of 'Lost in the Stars' and the lighthouse, offered an amazing ambiance. My only suggestion would be to increase the variety of dishes.
Stepping out the back door of the hotel leads directly to a private, quiet, and clean beach with fine sand and a gentle slope. If it weren't so hot, I could have easily spent the whole day just relaxing there!
During our stay, our dedicated butler Chloe was incredibly responsive to our needs every day, almost instantly replying whether it was day or night. She worked very hard!
Three days just wasn't enough; we'll definitely be back next summer!
Highly recommend Capella Sanya Tufu Bay! My stay completely exceeded expectations. The hotel's gardens are private and elegant, and the stargazing pool and private beach create an incredible atmosphere. The guest rooms are spacious and tidy, with impeccable hardware.
I especially want to praise my dedicated travel butler, Monica. She provided one-on-one assistance via WeChat almost 24/7. Whether it was inquiring about something, booking a restaurant, adjusting requests, or handling urgent matters, she responded instantly. She truly anticipated every need – attentive yet discreet, never overbearing, but always there when needed. From pre-arrival planning to in-stay arrangements and even post-checkout inquiries, she followed up thoughtfully, making the entire vacation incredibly easy and comfortable.
Capella stands out as a benchmark for luxury resorts not just for its outstanding facilities, but because this warm service is its core highlight. I've already recommended it to friends, and I'll definitely choose it again next time I'm in Sanya.
Whether you're here for work or leisure, this place perfectly caters to your needs. From the moment I stepped out of the car in the lobby, the concierge diligently helped me with my luggage all the way to my room. Then, at check-in, 'Xiao Lan' at the front desk provided such thorough explanations that it made me feel completely at ease. I'll definitely bring my family next time!