5-Star Hotels in Lingshui

The Kimpton Shimao Clearwater Bay is a six-star hotel that truly excels in every aspect, from its hardware and services to its intricate details and overall experience. This is not an advertisement, I genuinely mean it! 1. **Exquisite Design:** The public areas are stunning, with picturesque views at every turn – a paradise for detail-oriented guests. Every corner is Instagram-worthy, feeling more like an art museum than a hotel. The rooms are top-notch, with excellent amenities. The most delightful surprise was the hand-painted glass art created especially for our anniversary, a truly thoughtful touch. 2. **Exceptional Service:** * We used a secret phrase at the front desk and received a cute blind box and a commemorative pendant. * The in-room ”treasure chest” was incredibly practical: it included a full sun protection set (sunglasses, sunscreen, aloe vera gel), nail clippers, eye masks, and more, anticipating all sorts of forgotten essentials. * The Guest Relations Specialist, Vicky, deserves special praise! She contacted us by phone in advance and managed to upgrade us to a sea-view room despite the high occupancy during the summer. She also proactively arranged for the anniversary hand-painting and even sent us a Westie doll that we'd requested. Her warm and responsive service was truly touching. * Sales Manager KK was efficient in recording our needs and coordinating arrangements, proving both professional and reliable. 3. **Fantastic Public Areas:** The hotel's public areas are a veritable ”resort playground,” guaranteeing no boredom: in addition to various swimming pools, there's a lazy river, waterfall curtain, non-motorized water sports facilities, and more, complemented by numerous relaxation zones. Towels, mineral water, kickboards, and swimming rings are all readily available. There's even an e-sports area, which was astonishing. The overall greenery design is also aesthetically pleasing, and the outdoor public areas offer endless photo opportunities. My only regret is not booking an extra day. 4. **Abundant Dining Options:** There are many restaurants, and we didn't have a chance to try them all. Our room included social hour, drink vouchers, and the in-room mini-bar, providing more than enough to eat and drink. To be honest, the breakfast was visually more appealing than it was flavorful, but overall, it was definitely above average.

Today is our third and a last day at this wonderful, beautiful, and green hotel. Our booking included a transfer from the airport to the hotel. A very polite driver in a large minivan met us immediately upon exiting the airport in Sanya. Our journey was very comfortable. We highly recommend booking a transfer through the hotel. Before our arrival we contacted the hotel about the transfer. We were lucky – the Russian-speaking butler Anna quickly arranged everything and added us to the chat. From that moment the professional and helpful and just a wonderful girl Anna was always in touch, answering all our questions and requests and was always available throughout our stay. A big thank to Anna! The hotel grounds are spacious and beautifully maintained, surrounded by palm trees and beautiful greenery. Particularly impressive is the huge, well-kept lawn, which will remain green in the scorching sun. Every detail has been carefully thought out. The hotel is large, but very quiet and peaceful. Breakfasts are varied and delicious, both buffet and à la carte. Every day, there are six types of freshly squeezed juices, plenty of fruit and ice cream. Dishes from the à la carte menu are served quickly. They even have a durian soufflé on the à la carte menu. At 1:00 PM a small buffet snack is available at the western reception. Two coconuts with the hotel seal are provided daily in one room. We booked the Junior Bay Ocean Suite. It's a two-room suite with a larger balcony and a sea view. The room is fully equipped, including a Nescafé coffee machine, robes, slippers, a Dyson hairdryer, scales and more. There's a clothesline on the balcony, which is very convenient. I'm glad this hotel is eco-friendly: water is provided in paper bags, wooden toothbrushes, a wooden comb and paper packaging. The room was cleaned very thoroughly and twice a day! We have never seen anything like this anywhere else. Tea and coffee are refilled promptly. The free minibar is refilled every three days. Now about the sea: there are waves all the time, so there are very few swimmers. But we swam and loved the waves. The sandy beach is very clean, and the sea is a stunningly beautiful color. The beach is equipped with sun loungers and umbrellas, and you can always find one. The pools are great, but the depth is only 1.2 meters. This is convenient for children, as well as for non-swimmers. For those who can swim, the pools are shallow. The pools have two waterslides: one for very small children, one for older kids. Sun loungers are always available by the pool. Large beach towels are provided at the pools. There’s a tourist street outside the hotel just a 10-minute walk away with cafes and shops where you can try local food, tropical fruits, and even a shop selling durian, which you can also eat right there. We highly recommend this hotel. We'll definitely come back!

The room offers a full sea view; you can stand on the balcony and look straight out at the ocean. The room was very clean, and they even provided children's toiletries and slippers, plus there's a kids' club. The hotel beach is also excellent, with fine sand that felt even better than Yalong Bay's, though the waves were strong, so swimming wasn't really an option. The hotel's pool area is great, with three pools in total, so there's plenty of space even when it's crowded. Breakfast was good; you wouldn't get tired of it even after three days. The 'mermaid' at the front desk was incredibly helpful and responsive to all requests. Overall, this is the best value-for-money hotel in Tufu Bay.

Staying at Capella Sanya again certainly confirmed those familiar sentiments: once you've experienced Capella, other hotels just don't quite measure up. Even after staying at over a hundred five-star hotels, and thirty in Hainan, I still feel Capella offers the best stay. A special thank you to Chris, the cultural and tourism officer, and the travel photography team. Improvements from our last visit: 1. Travel photography is now available, and the resulting photos are excellent. 2. The tennis court is now free and has no time limit. They even provide children's rackets, iced water, and iced towels – the attention to detail is superb. 3. Provided a dedicated car service to the station, greatly facilitating our journey to the next destination. 4. Used the gazebo for the first time. Especially after a fall that left me covered in sand, the gazebo's washing facilities were incredibly convenient. 5. Received complimentary champagne, making our 10th wedding anniversary feel truly special. 6. Had a dedicated discussion with the hotel management, which significantly deepened my understanding of the brand, making the stay experience more profound than superficial. 7. My child had the opportunity to play the piano and also saw the stunning high-altitude sea view of Tufu Bay, which is just as beautiful as Haitang Bay. 8. Experienced making my own cocktail at breakfast, something absolutely unheard of at other hotels, and it made up for a previous missed opportunity. 9. Children aren't allowed in the spa, but they can be looked after, which gave us great peace of mind. 10. The evening ceremony clashed with the crab-catching activity, but Chris, the cultural and tourism officer, took our child to catch crabs, allowing us to attend the evening ceremony without worry. This deserves high praise! 11. Received a full family souvenir gift. Every member was considered; in the past, souvenirs were only given to one person, but this time all three of us received one, which was a pleasant surprise. 12. The staff's service attitude has improved. The shuttle driver even came to our room door to pick us up, the pool lifeguard proactively called a car for us, and the manager conversed with us while kneeling the whole time. When we left, the car had driven quite a distance, but they were still waving goodbye. 13. There was an error in our booking, only reserving breakfast for one person, but the hotel provided a complimentary breakfast for the other person. Otherwise, the cost for an extra breakfast isn't low. A few points that weren't as good: 1. The explanation for the evening ceremony was unpracticed, the process was chaotic, and the sense of occasion was diminished. 2. Several communications happened during meal times, affecting our afternoon tea and breakfast experience. 3. There were some issues with the room's TV and electric curtain buttons. 4. The hotel activity schedule was less entertaining; the activities weren't as fun as before. Chris, the cultural and tourism officer, and his team provided a lot of information and suggestions. They truly consider the guests, making us feel at home. Only at Capella can you experience genuine butler service.

I was pleasantly surprised to find such a great value room during the summer holiday. The room was spacious and had a balcony. The front desk staff were very friendly and even provided complimentary breakfast. The swimming pool, while not huge, was perfectly adequate for the kids to have fun. The breakfast selection was rich and varied. It's also not too far from nearby attractions. All in all, I'm very satisfied.

The hotel staff were generally very welcoming and enthusiastic, though the concierge service could be improved. The hotel garden is beautiful, and you can walk straight through it to the beach. The internal facilities are a bit old, but they are relatively clean and tidy. The breakfast selection isn't huge, but there's enough to fill you up, and the dining environment is great, with the option to eat outdoors and enjoy the views.

Comfortable, relaxing, and no crowds. It is a Marriott, after all, and while it's an older property, there are no major issues. Our room opened right onto the pool, and then beyond that, the beach. It was uncrowded, so no need to fight for sun loungers! For the kids, it was beach then pool, pool then beach... as long as they were in the ocean. For the adults, as long as there weren't too many people blocking my view, haha. Breakfast and dinner were good too, and the staff were friendly – high marks all around. A special shout-out to He Cui, who helped us with everything before and after our meals, with such a great attitude!

The hotel boasts an excellent location, right by the beach, with just a few minutes' walk to the sand. The front desk and room service staff were incredibly warm and attentive. We were even given a complimentary upgrade to a room with a large balcony and a great sea view! Although some of the facilities are a bit dated, the overall value for money is high. The hotel breakfast offers a wide variety of options, catering to different tastes.

I specifically chose to stay at the Ocean View Pavilion, and its biggest draw is the incredible convenience for snorkeling. The balcony opens right onto the sea, allowing you to hop in and swim with the fish whenever you like. This immersive near-shore snorkeling experience is truly unique. The only minor downside is that the room can be a bit humid; after all, facing the ocean means high humidity is an unavoidable issue for seaside rooms. Thankfully, the hotel thoughtfully provides a dehumidifier, which effectively alleviates any discomfort caused by the dampness. Overall, the pros far outweigh the cons. If you're looking for an immersive, close-to-the-ocean experience, this place is absolutely perfect. The unique near-shore access is something a standard sea-view room simply can't compare to.

This is a great hotel. Our sea-view room offered stunning ocean views right from the window. The breakfast was decent. The large bed room is perfect for a family with two adults and one child. It's incredibly convenient to take the kids to the beach for swimming and digging in the sand, as it's practically right there. The hotel's off-season prices are reasonable, making it a good choice for those looking to travel during non-peak times.