Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 3, 2025|Detached Villa Three-Bedroom (Swimming Pool + Fully Equipped Kitchen + Mahjong Machine)
Guest UserThis stay was great! The hotel room is large and clean, elegantly furnished, and it is particularly comfortable to stay. The surrounding environment is quiet and can make people completely relax. The pool is also very clean, the water quality is clear, and swimming in it is particularly pleasant. And the hotel is close to the sea, blowing the sea breeze and watching the sea view, so enjoyable. The most important thing to praise is the butler service, which is particularly intimate and thoughtful. Any needs can be responded in time, adding a lot of convenience and warmth to our journey. highly recommended! Come back next time!
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Price per night from:€124
Posted on Aug 18, 2026|Oasis Room King Bed
Guest User
Checked into Raffles Clearwater Bay, and the Sky & Sea View Room exceeded expectations. Starting from 80 sqm, the room size is a significant advantage compared to similar-tier hotels. The decor features a Nanyang resort style, with a separate walk-in closet and a bathroom with double vanities. The balcony is spacious, offering expansive ocean views from higher floors – you can even see the turquoise sea right from your bed. Privacy is excellent, making for a relaxed and comfortable stay.
I must give a special shout-out to our butler, Chloe, who provided outstanding service throughout our stay. Her pre-arrival communication was thorough, and she was always prompt in responding during our visit. Whether it was inquiring about hotel activities, arranging amenities, or fulfilling last-minute requests, she followed up diligently and ensured everything was handled meticulously. She proactively took care of many details, saving us a lot of hassle.
The hotel's tropical gardens are beautiful, and just outside is a private beach that 'sings' (referring to the sand). The breakfast quality is excellent, and the overall ambiance is fantastic, making it perfect for families and couples on vacation. Overall, it was a very pleasant island getaway. I highly recommend the Sky & Sea View Room type and am also grateful for Chloe's dedicated service. Looking forward to visiting again.
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Price per night from:€232
Posted on Aug 23, 2026|Gardenfront King
Guest User
Staying at Capella Sanya again certainly confirmed those familiar sentiments: once you've experienced Capella, other hotels just don't quite measure up. Even after staying at over a hundred five-star hotels, and thirty in Hainan, I still feel Capella offers the best stay. A special thank you to Chris, the cultural and tourism officer, and the travel photography team.
Improvements from our last visit:
1. Travel photography is now available, and the resulting photos are excellent.
2. The tennis court is now free and has no time limit. They even provide children's rackets, iced water, and iced towels – the attention to detail is superb.
3. Provided a dedicated car service to the station, greatly facilitating our journey to the next destination.
4. Used the gazebo for the first time. Especially after a fall that left me covered in sand, the gazebo's washing facilities were incredibly convenient.
5. Received complimentary champagne, making our 10th wedding anniversary feel truly special.
6. Had a dedicated discussion with the hotel management, which significantly deepened my understanding of the brand, making the stay experience more profound than superficial.
7. My child had the opportunity to play the piano and also saw the stunning high-altitude sea view of Tufu Bay, which is just as beautiful as Haitang Bay.
8. Experienced making my own cocktail at breakfast, something absolutely unheard of at other hotels, and it made up for a previous missed opportunity.
9. Children aren't allowed in the spa, but they can be looked after, which gave us great peace of mind.
10. The evening ceremony clashed with the crab-catching activity, but Chris, the cultural and tourism officer, took our child to catch crabs, allowing us to attend the evening ceremony without worry. This deserves high praise!
11. Received a full family souvenir gift. Every member was considered; in the past, souvenirs were only given to one person, but this time all three of us received one, which was a pleasant surprise.
12. The staff's service attitude has improved. The shuttle driver even came to our room door to pick us up, the pool lifeguard proactively called a car for us, and the manager conversed with us while kneeling the whole time. When we left, the car had driven quite a distance, but they were still waving goodbye.
13. There was an error in our booking, only reserving breakfast for one person, but the hotel provided a complimentary breakfast for the other person. Otherwise, the cost for an extra breakfast isn't low.
A few points that weren't as good:
1. The explanation for the evening ceremony was unpracticed, the process was chaotic, and the sense of occasion was diminished.
2. Several communications happened during meal times, affecting our afternoon tea and breakfast experience.
3. There were some issues with the room's TV and electric curtain buttons.
4. The hotel activity schedule was less entertaining; the activities weren't as fun as before.
Chris, the cultural and tourism officer, and his team provided a lot of information and suggestions. They truly consider the guests, making us feel at home. Only at Capella can you experience genuine butler service.
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Price per night from:€301
Posted on Aug 22, 2025
Guest UserI traveled with my best friend and stayed at the hotel for two days, so I wanted to write a proper review. We didn't do any research before choosing Xiangshui Bay; we just picked this hotel when we saw it. We drove there ourselves, which was convenient. The hotel is about 700-800 meters from the street, located in a villa area. The butler had informed us of our license plate number beforehand, as other cars aren't allowed in this area. Upon entering the villa area, I was struck by how large it was, but it felt a bit deserted. The check-in area wasn't what I expected. Having stayed at Raffles Hotel before, I assumed it would be similar, but there were only two young men there to greet us. However, I must say that the two men who greeted us were incredibly patient, and they should have upgraded my room for free—it was a whopping 500 square meters! After check-in, the butler took us to our room, and wow, it was huge! It took several minutes to get there in the sightseeing vehicle. Now, let's talk about the hotel itself. For this price, the room was excellent value. While the hotel facilities weren't particularly new, they were comprehensive and very comfortable. We had such a pleasant stay that we didn't want to leave. The butler was always available, which was wonderful. The hotel's public areas were a bit messy, perhaps due to the heavy rain, but the overall scenery was nice. I wasn't very satisfied with the food; breakfast wasn't a buffet. The hotel has its own restaurant, but it seemed rather empty. It's better to eat outside the hotel; the seafood restaurant across the street is particularly delicious, with great taste and reasonable prices. For those who prefer a quieter atmosphere, this is a great place. Renting a car would be more convenient, as it's quite far from the hotel. I would definitely bring friends here again next time. ✌️
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Price per night from:€188
Posted on Aug 20, 2026|Deluxe Family Suite - 2-Room, Sea-View, Garden-View (1 Living Room)
Guest UserHaluoha Hotel offers great value for money overall. We stayed in a Sea View Suite this time, and its location is superb – very close to the beach, just a few steps walk. It's incredibly convenient to enjoy the sea views right outside. We chose a ground floor unit that came with a spacious private courtyard, perfect for a family reunion. We were able to have a self-service BBQ in the yard, which created a wonderful atmosphere and was ideal for a family gathering.
The hotel service left a great impression. During check-in, the concierge proactively helped us with our luggage, which was very thoughtful and attentive. The housekeeping staff were also very kind and meticulous; they kept the room clean and tidy, making our stay extremely comfortable.
The entire suite was spacious and had a strong home-like feel, making it very suitable for families vacationing together. Whether it was playing by the sea during the day or having a relaxing meal in the courtyard in the evening, everything was perfect. Our overall travel experience was smooth and pleasant, and both the facilities and the staff's service attitude deserve high praise. I highly recommend this place for family trips. We will definitely prioritize staying here again for our next family vacation!
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Price per night from:€43
Posted on Aug 20, 2026|2-bed Room With View
Guest UserI was pleasantly surprised to find such a great value room during the summer holiday. The room was spacious and had a balcony. The front desk staff were very friendly and even provided complimentary breakfast. The swimming pool, while not huge, was perfectly adequate for the kids to have fun. The breakfast selection was rich and varied. It's also not too far from nearby attractions. All in all, I'm very satisfied.
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Price per night from:€44
Posted on Jul 8, 2026
CassiedelvxingrijiThe resort grounds are full of coconut trees, the pool is clean, and the greenery looks incredibly pleasant. The room was clean and spacious, and the bed was super soft – I had a great night's sleep. The breakfast spread was substantial, and the egg tarts were delicious. They also had sweet potato and corn balls, and the buffet was fully stocked. Both the lobby and outdoor areas were spotless, giving off a strong island holiday vibe. It's been raining in Lingshui these past few days, so the weather has been cool and refreshing, and the air quality is genuinely good.
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Price per night from:€39
Posted on Aug 4, 2026|Deluxe Room - Sea-View (2 Beds) (North Building)
Anonymous User
Comfortable, relaxing, and no crowds. It is a Marriott, after all, and while it's an older property, there are no major issues. Our room opened right onto the pool, and then beyond that, the beach. It was uncrowded, so no need to fight for sun loungers! For the kids, it was beach then pool, pool then beach... as long as they were in the ocean. For the adults, as long as there weren't too many people blocking my view, haha. Breakfast and dinner were good too, and the staff were friendly – high marks all around. A special shout-out to He Cui, who helped us with everything before and after our meals, with such a great attitude!
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Price per night from:€61
Posted on Mar 23, 2026
Bangbang
This is a great hotel. Our sea-view room offered stunning ocean views right from the window. The breakfast was decent. The large bed room is perfect for a family with two adults and one child. It's incredibly convenient to take the kids to the beach for swimming and digging in the sand, as it's practically right there. The hotel's off-season prices are reasonable, making it a good choice for those looking to travel during non-peak times.
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Price per night from:€43
Posted on Apr 15, 2025|Special Room
Guest User
1️⃣ The hotel upgraded us to a room with a view for free. 2️⃣ The newly renovated environment and facilities are very good. The bedding is clean and there is a refrigerator. 3️⃣ The staff sent us to the high-speed rail station. 4️⃣ The food was good and they gave us free fruit. 5️⃣ It's less than ten minutes' walk to the deserted beach. I believe the facilities will get better and better in the future. I look forward to staying here again next time (very suitable for elderly people to live in. The infrastructure is very good, the toilet has handrails and a shower bench. The staff are super patient and enthusiastic! !
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Price per night from:€23