Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 25, 2026|Solo Room
Anonymous User
Hotel is clean and high tech trendy. Room is small but provided common area and working spaces. AC is comfortable. Hotel operated on self service basis, check in and out, online info display and online inquiries with given list of questions, no phone in room, … but I am someone who prefer the convenience of personal conversation when need a water kettle, a roll of toilet paper, a question about taxi and map of city, …. When sitting in cafe scanned menu sent an order , only find out after 25 min later that the counter staff did not view their computer to get my order. Technology is not always bringing efficiency but sometimes becoming an hassle for both staff and guests and excuse for poor service, especially for busy and tired travelers who stay at the hotel only for couple days.
Show more
Price per night from:£35
Posted on Apr 24, 2026
Guest UserI love this hotel for its proximity to the sulfur baths and thermal spa, where you can enjoy a full range of treatments, as well as for the delicious breakfasts (which, by the way, are good everywhere in Georgia) and comfortable beds. Narikala Fortress and the magnificent Botanical Garden are also very close by.
Show more
Price per night from:£60
Posted on Oct 5, 2025
starshininnnng
No refunds allowed, everyone please read carefully. Even canceling three days in advance is not possible. Don't book if you have travel plans or are likely to change them. Ctrip intervened multiple times to communicate, but the hotel refused to provide a room. Ctrip unilaterally compensated me 200 yuan; it was a booking that cost over 600 yuan.
I don't recommend traveling here in the short term either. There are protests everywhere, and you might even get hit by tear gas. Safety first. There's also a recent mayoral change.
Show more
Price per night from:£72
Posted on Aug 13, 2026|Standard King Room
Guest UserWe absolutely loved Novotel! The location is superb: a 10-minute walk to major attractions, and the metro is just 2 minutes away. Yet, the hotel itself is situated on quiet streets, with no tourist crowds or car horns – absolute silence (we have something to compare it to in Tbilisi).
The rooftop pool offers a stunning view and is open from 8:30 AM to 10:00 PM.
The breakfast is varied, with delicious coffee and a good selection of fruits.
The staff are very pleasant, polite, and helpful.
The cleaning is excellent – everything is very clean and tidy.
Next time we're in Tbilisi, we'll choose this hotel again.
Show more
Price per night from:£84
Posted on Jul 19, 2026|Standard Room With Double Bed
BooseThe renovation isn't new, the room wasn't smoky, but it was noisy. The first two nights were quiet, then it became a nightmare. Especially around 4 AM, there was an incredibly loud noise from a garbage truck or something similar. I asked the reception to check if the window had been broken during cleaning, but nothing was ever fixed.
The advertised king-size bed turned out to be two single beds pushed together. Even the mattresses weren't shared; each bed had its own.
There was a card on the nightstand that you had to leave on the bed to get the sheets changed. But it was hit-or-miss: one time I left it, and nothing was changed, they didn't even make the bed completely. The next day I left it again, and they did change them. This was noticeable because the duvet cover had a rather impressive grease stain from a squashed moth, the presence of which, by the way, was also not great.
Dental kits had to be requested daily at reception. Why can't they be replenished during cleaning if a request has already been made and the staff can see they've been used? Management will probably come up with an excuse, but for the customer, it's incredibly inconvenient. I've never encountered anything like it before.
Show more
Price per night from:£61
Posted on Sep 18, 2026|Premium One-Bedroom Cottage
Ayah.rbBioli Resort is honestly one of the most beautiful, peaceful, and luxurious places I have ever stayed at. Everything about this place exceeded my expectations, and I can confidently say that it will be my first choice every time I visit Georgia.
The atmosphere is incredibly relaxing, the views are breathtaking, and the cottages are beautiful, comfortable, and very well equipped. Every little detail feels thoughtfully designed, from the appliances and facilities to the overall eco-friendly concept of the resort.
The staff are absolutely wonderful — always welcoming, smiling, kind, and helpful. The food is delicious, and I especially loved the connection with nature throughout the property. They even have friendly animals, including llamas and beautiful birds, which makes the whole experience feel even more unique and special.
It’s the perfect combination of luxury, comfort, nature, and tranquility. I genuinely cannot think of a single thing I didn’t like.
Definitely one of the best resorts I’ve ever experienced, and a place I will keep coming back to whenever I’m in Georgia.
100/10. Absolutely exceptional. 🤍
Show more
Price per night from:£233
Posted on Jul 16, 2026|Standard Triple Room
Guest UserLocated in an alley, which is quite narrow to drive through to the parking, but having parking in Tbilisi is a huge plus. The breakfast was good, and the staff were pleasant. The room was clean, and the air conditioning worked well. There were no dental amenities in the room. The reception staff spoke English but didn't know Russian.
Show more
Price per night from:£30
Posted on Jan 23, 2026|Standard Twin Back View
Kirin moonGreat hotel with fitness center and sauna! Staff was friendly as well
If you want quiet stay it is hilltop so you can enjoy staycation
Balcony was spacious as well
Good for family and couple stay
Show more
Price per night from:£46
Posted on Jan 8, 2026
Guest User
I am happy with my stay at the Ramada. I really liked the hammam and the steam room, it was really relaxing. The room is clean, there are slippers, bath accessories, tea, coffee, water. It was warm in January. The bed is large and quite soft. The staff is polite, especially thanks to Saba S. at the hotel's reception, who helped solve the problem.
The jacuzzi is small but cozy and relaxing, there is an indoor pool working in winter, a gym. The location allows to go to the city center by feet, getting to know the city, but also there was no any problems to go to metro station nearby and take a taxi.
I would come back here again.
Show more
Price per night from:£81
Posted on Jun 29, 2026
Guest User
Positive aspects:
The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available.
Breakfast is quite basic, but all items are fresh.
I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient.
1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay.
I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay.
2/ Security issue (a nightmare at night):
At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space.
Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early.
3/ Staff response (dismissive and unhelpful):
In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.”
This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake.
Conclusion:
This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay.
I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.
Show more
Price per night from:£42