5-Star Hotels in Tbilisi

Hotel was quite new. Location for us was not ideal as in the middle of the touristic center of the city which meant that there was a lot street noise which meant that it was impossible to sleep with open window and hawking and touting in the streets right outside of the hotel. Beds and breakfast were both excellent, shower looked good but was inadequate as very low water pressure and inconsistent temperature, lighting in the room was also a miss. Personnel very friendly and cooperative and gave us some good advice on where to eat on first night. Building is beautiful and lobby very nice.

After spending a few days exploring Tbilisi, I booked two nights at this hotel to relax before heading back home. I didn't really go out much, just stayed in the hotel's cafe, enjoying the beautiful view opposite. It was incredibly comfortable. The location is also excellent; it's about a 20-minute walk to the city center along the river, and a taxi back takes only a few minutes.

The location is fantastic, and there's plenty to explore nearby. The room was spacious and quiet, and the price was just right. The front desk staff were incredibly friendly and spoke English slowly and clearly, which made me feel very cared for. It was a huge improvement compared to other hotels where the front desk staff were cold and mumbled. Plus, the front desk attendant was an absolute beauty! Out of the four hotels I've stayed at in Georgia, this one had the best room and the best service for its good location.

Overall, my impression of the stay was mixed. The hotel appears insufficiently thought out in terms of comfort, although there are some positive aspects. There are no shelves in the shower for basic toiletries, and the bathroom lacks drawers and shelves for storing personal items. There is also no makeup mirror. The beds are movable, the safe is not fixed to the wall, and there is no soft headboard. The hair dryer is weak, and the desk is very small. There is no smart lighting system or automatic air-conditioning mode. The bathroom floor is cold, and the mirror is positioned opposite the bed, which I personally found uncomfortable. My request for drinking water was fulfilled only after 45 minutes. There are no service labels on the in-room telephone. It is unclear how a hotel with a five-star rating can operate without a gym. The advertised SPA, in reality, is a jacuzzi for 6–8 people with unusual lighting. The staff generally appeared unfriendly, especially in the restaurant. Beverages are not offered during breakfast; guests must approach the bar themselves to order coffee. Cocoa is available for an additional fee of 15 GEL. Breakfasts are generally good; however, the chef uses onions quite extensively, including in salads and other dishes, which may not suit all guests. On the positive side, I received a room upgrade due to the unavailability of the booked room category, as well as a pleasant birthday greeting from the hotel. The hotel may be suitable for short stays without high expectations; however, improvements in service and room facilities would significantly enhance the level of comfort.

The room is bright, the bedroom is comfortable, and the breakfast is rich and delicious

Everything was great. The breakfasts offered food adapted for international guests. The front desk staff spoke English and Russian. They even gave us a better room than what we booked.

Great stay overall. The room was clean and comfortable, and the receptionist on 21feb were polite and helpful. Others Staff service was acceptable, though not particularly attentive . I found the staff to be less friendly than expected. There was little interaction, and even basic greetings in the morning were missing, which made the atmosphere feel less welcoming.

It exceeded my expectations. I booked this hotel randomly, but its location was amazing—super convenient by taxi and subway. Plus, the view from the window was fantastic, with a view of Trinity Lafayette. Also, unlike my previous stays outside the Old Town which was incredibly noisy, this hotel was no problem. Breakfast was decent, but they stayed until 11 am, and until 11:30 am on weekends—a blessing for lazy people. The swimming pool was small, but shallow, perfect for families with kids.

Overall, this hotel has a great location and the rooms are well-equipped. The staff are very friendly and welcoming, which is a major advantage. There's also a large balcony/terrace with a river view, which is nice. However, the rooms are a bit small. Otherwise, everything is great. I think this hotel is quite good. I'd give it a five-star rating.

There were both pros and cons to our stay. Pros: Beautiful interior Clean and well-cleaned every day All necessary amenities are provided: slippers, robes, shampoos, toothbrushes, etc. Spacious room Plenty of hangers and closets Excellent pool, sauna, and gym with a wide selection of exercise machines and equipment Air conditioning in the room Cons: Far from all the attractions, on a mountain The view from the window was of a garbage dump There's construction in front of the hotel, so there's no beautiful view anywhere On the second day, there was no water in the room, and the staff told us to drink from the tap. But they corrected this the next day. The phone in the room didn't work (the call button was for reception), so we had to go to reception with any questions. Few of the staff speak Russian, and they apparently don't understand English well either, as they gave false information several times. Overall, the hotel is ok if you have a car and if you rent it for the price I did (~$100 per night for a two-bedroom room).