Right. I slept at Premier Inn Hammersmith Ravenscourt for a few days on a couple of occasions. Their single rooms have very crappy old shower phones tubes which come off as soon as you open the water with the pressure. I told them of the issues they accused me of intentionally breaking it! Furthermore their rooms have insects infestations whether they are bedbugs or flees this (check pictures below) was the result after few days stay! I spoke to the manager about it, he just replied they will check the room out when the room need to be fumigated not just checked out! He even added I had to ensure I check out at 12 noon because the next person is coming in!!! Of course financial gain before customers health! The males principal staff are all very rude; they complained me being on a phone call too laud at breakfast whilst I was in the room just by myself and they complained, me having a polite and mutual verbal exchange with another customers whilst queuing at breakfast. Seriously? The staff that was rude to me, both Asian looking with strong Indian accent, in case you book a stay there, you will know who they are as there is only a guy and an older man the manager like that with strong Indian accent and so, so unkind and rude to customers as myself. At last but not at least their windows cannot be opened; the entire hotel is on a, pretty old, air conditioning system which facilitates respiratory illnesses. The temperature is set 19-21 and it is freezing at night, too hot at daytime.