The Serene House
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The Serene House

Check-In & Check-Out

Check-in from 14:00

check-out until 12:00

Nearby Attractions

Maojiabu Scenic Area: 0.75km from the hotel

Guo's Villa: 0.98km from the hotel

Hangzhou Botanical Garden: 1.12km from the hotel

Amenity Highlights

Pets are not allowed.

Breakfast style: Western,Chinese,Local cuisine

Food & Drink: Café, Restaurant, Lobby Bar

The above hotel prices are based on Trip.com for October 19-October 25.

The Serene House

No. 18 of Premium Hotels in West Lake
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Highlights
Garden landscape
Picture-perfect
Singing bowl workshop
Excellent service
Ideal location
+4 more
Amenities
All amenities
Beautiful environment, excellent service, highly recommended!
Surroundings
Attraction: West Lake
(2.7 km)
Attraction: Lingyin Temple
(5.2 km)
Attraction: Number One Wealth God Temple
(2.2 km)
Attraction: Maojiabu Scenic Area
(770m)
Attraction: Hangzhou Botanical Garden
(1.1 km)
Attraction: Zhejiang University(Yuquan Campus)
(2.0 km)
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6

Executive Suite (Extra-Large Living Room + Smart Guest Control)

1 King bed
57-70m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Guipu Tatami Twin Room (Tranquil Space + Tea Meditation + Natural Healing)

2 Single bed
30-40m² | Floor: 3
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
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4

Suxin Detached Room (Private 3-Story Song Dynasty-Inspired Low-Density Courtyard + Smart Guest Control)

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:1 King bed
141m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
7

Serene Zen Room (Tranquil Space + Tea Tasting & Zen Meditation + Natural Healing)

1 Queen bed
28-40m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
4

Two-Bedroom Room (Longjing Tea Tasting + Dyson Hair Dryer + Capsule Coffee Machine)

1 King bed and 1 Double bed
73m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Daily Housekeeping
Room Details
Check Availability
4

Multi-level Family Room

2 King bed
94m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
4

Deluxe 2-bed Room

2 Single bed
40-45m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
4

Tatami Room

2 Single bed
27-30m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
4

2-bed Room With Courtyard View

2 Single bed
42-45m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
4

Superior 2-Bed Room

2 Single bed
33-45m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
4

Deluxe Queen Room

1 King bed
36-45m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
4

Queen Room with Courtyard View

1 King bed
30-38m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
5

Two-Bedroom Suite (JBL Speaker + Dyson Hair Dryer + Capsule Coffee Machine)

2 Queen bed
74-85m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Daily Housekeeping
Room Details
Check Availability
4

Qianshan Yajing Twin Room (Autumn Tea Tasting - Sloped Ceiling + Relaxation)

2 Single bed
33-45m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
5

Business Twin Room (Longjing Tea Tasting + Dyson Hair Dryer + Capsule Coffee Machine)

2 Single bed
17-27m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
10

Children-Friendly Family Suite (Bearbrick + Starry Sky Ceiling + Children’s Playground)

1 Single bed and 1 King bed
54-71m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
5

Business Double Bed Room (Longjing Tea Tasting + Dyson Hair Dryer + Capsule Coffee Machine)

1 King bed
17-27m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
7

Family Friendly Family Children's Suite

1 Double bed and 1 King bed
54-71m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
7

Suite With Courtyard View

1 King bed
71m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
5

Superior Queen Room

1 King bed
30-36m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
7

Family-Friendly 2-Bed Room

1 King bed and 1 Double bed
33-45m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
4

Qianshan Yajing Double Bed Room (Autumn Tea Tasting - Sloped Ceiling - Relaxation)

1 Queen bed
30-36m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
Hide Room Types

Average for similar properties in Hangzhou
🥯• ᴥ.-🥯ଲ
October 16, 2026
This is my second time staying here. There were a few minor hiccups, but the staff handled everything promptly and delivered a satisfying outcome. When we reached the parking lot, staff helped with our luggage and provided a shuttle service to the room. The room environment was pleasant and comfortable, and the location is very close to West Lake and Lingyin Temple.
Original TextTranslation provided by AI
Xiaoxiaodehuaqianji
October 7, 2026
During the National Day holiday, I took my child to Hangzhou and chose this hotel because it's close to Lingyin Temple, where we planned to meet friends. Although it's located in a residential area with many residents, the hotel staff provided excellent and attentive service. The room was spacious and very clean. My child participated in the hotel's activities, learning about tea and making incense sachets, and had a great time.
Original TextTranslation provided by AI
mimisaya
October 6, 2026
The room was very spacious, the environment was beautiful, and the location was excellent, right next to West Lake. I booked this place because I was going to Lingyin Temple the next day, and bus 103 goes directly there. However, traveling during the National Day holiday was quite challenging. West Lake often had road closures, so I had to walk a long way to get here.
Original TextTranslation provided by AI
Liguoyi
October 3, 2026
The hotel is located on Longjing Road, surrounded by Longjing tea plantations. It's quite close to Maojiabu Scenic Area and the pier, within walking distance. The West Lake Scenic Area often experiences traffic jams, making parking and getting taxis difficult. Luckily, the hotel has its own parking lot for guests. The hotel is a converted private residence, so the facilities vary a bit. In our room, the air conditioning control wasn't great, and the bathroom layout was impractical, wasting a lot of space. Fortunately, the weather turned cooler during our stay, so we didn't really need the AC. The dining quality was good; breakfast was excellent, except for the lack of a made-to-order noodle station. The dinner set menu was very good value, and the dishes were well-prepared.
Original TextTranslation provided by AI
Aixiaoweilalala
September 29, 2026
This hotel is more like a residence-style community, conveniently located near attractions. It's close to Lingyin Temple, West Lake's Yanggongdi causeway, and the Quyuanfenghe scenic area. The entrance to Hangzhou Botanical Garden at Hongchun Bridge is also just a 500-meter walk away. The hotel service is excellent, and the room cleaning is thorough. It was my son's first time staying in a hotel, and he even said he wanted to extend our stay for another week, haha! When he went to play in the ball pit at the kids' club, the staff member patiently accompanied him to make stamp art. Plus, the breakfast was delicious. Every day, I enjoyed a bowl of tofu pudding, just as Wang Zengqi described – with sesame oil, chopped green onions, and dried shrimp. It was light and refreshing, truly a taste of life's simple pleasures. All in all, our stay at the hotel was very comfortable, making for a wonderful trip to Hangzhou.
Original TextTranslation provided by AI
Joy Huisan
September 27, 2026
A really pleasant stay at Serene House in Hangzhou, where we booked two rooms — one for 4 days and the other for 5 days. Overall, we were very happy with our choice! The location is convenient for visiting nearby attractions. Most places are around 5–15 minutes away by Didi, depending on traffic. West Lake is also within walking distance, although it is a bit of a distance. The hotel is also conveniently located near 杭州植物园 and 灵隐寺. The surrounding area is quiet and peaceful. The rooms were clean, spacious and comfortable. Front desk 小严 和小王were friendly and helpful. Communication via WeChat was easy, and they responded very promptly whenever we needed assistance. We stayed on the 2nd and 3rd floors. Although there is no lift, the staff were very helpful and kindly assisted us with carrying our luggage during both check-in and check-out. Really appreciated their thoughtfulness and helpful service! We really enjoyed our stay at Serene House and would happily consider staying here again on our next visit to Hangzhou!
Guest User
September 20, 2026
A rare quiet spot within the West Lake Scenic Area, this hotel with its white walls and black tiles is nestled in Huangniling Village. It's just a few minutes' walk to Maojiabu, and Lingyin Temple is only a short distance away. The room's new Chinese style is restrained and not overdone, with excellent bedding and underfloor heating. The butler proactively helped with luggage, offered welcome fruit, and upgraded our room. At night, all we could hear were insects chirping and distant temple bells – a well-deserved 5-star rating. Special thanks to Xiaowan Travel Photography's photographer, Bangbang, for helping us create wonderful memories.
Original TextTranslation provided by AI
Guest User
September 13, 2026
Excellent! From the front desk to the cleaning staff, restaurant, and kids' play area staff, everyone was wonderful. Both my parents and my child had a great time. It was a very pleasant stay. Highly recommend!
Original TextTranslation provided by AI
Anonymous User
September 12, 2026
I really like the sense of relaxation on the edge of the West Lake at The Serene House. The environment of the hotel is quiet, and the room is clean and quiet. Yong Wei and Xiao Zhang at the front desk are gentle and considerate, and they do things neatly, which makes the experience very seamless. You can slow down and feel the nature of West Lake here, which is a very comfortable living experience.

Services & Amenities

四时记
Style: A la carte
Cuisine: Chinese, Local
Open for: Breakfast, Lunch, Dinner
Special dietary options: Vegetarian
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Sun] 07:30-20:30

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 07:00-10:00 Open [Sat - Sun] 07:00-10:30 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.5m in height
CNY 58.00 (approx. £6.51) per person
Children over 1.5m in height
CNY 88.00 (approx. £9.88) per person
Adult
Buffet:CNY 88.00 (approx. £9.88) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 500.00 (approx. £56.14) per room.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash
Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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You might be wondering

What landmarks are close to The Serene House?

Nearby attractions to The Serene House include Maojiabu Scenic Area, only 750m from your search (straight-line distance) away.

Does The Serene House have a swimming pool?

No, The Serene House doesn't have a pool.

Does The Serene House provide breakfast?

Yes, guests at The Serene House can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese.

Are pets allowed at The Serene House?

No, pets are not allowed at The Serene House.

What are the check-in and check-out times at The Serene House?

Check-in at The Serene House is from 14:00 and check-out is by 12:00.

Which airport is closest to The Serene House?

The nearest airport is Hangzhou Xiaoshan International Airport, just about 1 hour from hotel by car (33.3 km) away.

How much does it cost to stay at The Serene House?

Prices at The Serene House may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport33.95KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station8.85KM
Nearest Metro StationHuanglong Sports Center
Distance to Metro Station3.04KM
Average Price FromGBP141
Hotel Star Rating5
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