Hampton by Hilton Hangzhou Xiaoshan People's Square

Hampton by Hilton Hangzhou Xiaoshan People's Square Reviews

Hampton by Hilton Hangzhou Xiaoshan People's Square

1-2F/16-27F, Huanteng Jinzuo, No.777 Boxue Road, Beigan Street, Xiaoshan District, Hangzhou, Zhejiang, ChinaView Hotel Details
Hampton by Hilton Hangzhou Xiaoshan People's Square
Hampton by Hilton Hangzhou Xiaoshan People's SquareHampton by Hilton Hangzhou Xiaoshan People's SquareHampton by Hilton Hangzhou Xiaoshan People's Square
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Hampton by Hilton Hangzhou Xiaoshan People's Square Guest Reviews

4.8/5
Excellent
4812 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(4812)
Positive reviews(4771)
Reviews with photos/video(542)
Delicious breakfast(573)
Friendly front desk staff(298)
Large rooms(223)
Perfect for business trips(131)
Tasty coffee(76)
Stayed multiple times(66)
Close to metro(41)
Loved the night views(39)
Negative reviews(41)
Alex Eeas
Cozy Room (2 beds)
Stayed in Feb 2025
Business travellers
16 review
5.0/5
Outstanding
Posted on Mar 23, 2025
Perfect hotel
Jeffry Lian Hwee
Cozy Double Room
Stayed in Apr 2024
Business travellers
34 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Very convenient location, Clean, good service and kind and helpful stall
Response from Property: Thank you for choosing to stay at our hotel and for taking the time to share your wonderful feedback online. We are thrilled to hear that you had such a positive experience with us and that you found our services to your satisfaction. Your kind words truly mean a lot to us and serve as a great source of motivation for our team.We look forward to the opportunity of welcoming you back in the future. Please do not hesitate to reach out to us if there is anything we can do to make your next stay even more enjoyable. Thank you once again for your glowing review. We can't wait to see you again soon!
CYYYYYS
Cozy Room (2 beds)
Stayed in Aug 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Oct 10, 2024
Not bad at all. Very nice services from the front desk. I would choose to stay there again.
Response from Property: Thank you for your affirmation. With your affirmation, Huan Xiaopeng will have more confidence and look forward to your next stay - Huan Xiaopeng who has always been here
Qenan
Cozy Double Room
Stayed in Apr 2024
Solo travellers
11 review
4.2/5
Very Good
Posted on Jun 4, 2024
Very good option. Good location. Room was spacious. Staff was nice. No complaints would recommend and consider staying again.
Response from Property: Dear friend, I am very happy to meet you and get to know you in the vast sea of people. Thank you for all your affirmation and encouragement to me. I will continue to work hard and keep going. I look forward to your return and wish you a happy life.
WongEddie
Superior Double Room
Stayed in Jun 2023
Business travellers
6 review
4.0/5
Very Good
Posted on Jul 13, 2023
very good service and atmosphere, good breakfast also.
Response from Property: Hello, dear guests~~~ Thank you for your recognition of hotel facilities and hotel services. Your satisfaction is the greatest driving force for us to keep moving forward. Wi-Fi may sometimes get lost. Thank you for your tolerance. We inherit the global service standards of Hilton Group, sincerely receive every passenger like a friend, provide high-quality services, and are committed to bringing a comfortable and smooth check-in experience to the majority of business travel elites and parent-child families, and enjoy the touching time of friends even on a busy journey. The encouraged little friend is looking forward to your visit again~
Patrick
Cozy Double Room
Stayed in Jul 2023
Family
4 review
4.7/5
Amazing
Posted on Aug 26, 2023
The staff were very helpful and the hotel was spotless. My daughter spilt water on the bathroom floor and when it was wiped up with tissues,the tissues were clean. The blackout curtains combined with the air conditioner gave me a wonderful nights sleep
Response from Property: Wow ~ see such sincere praise Huan Xiaopeng heart happy flowers, Huan Xiaopeng sincerely thank you for your support all the time. Huan Xiaopeng was moved to tears! Love to the depths can be affectionate, you are satisfied with the small friend is the biggest recognition of the small friend. Thank you so much like Huan Xiaopeng, the first meeting is fate, I hope this fate can be eternal, happy friends wish will always protect your journey, but also you can live in the harbor at any time. Looking forward to your next home, Huan Xiaopeng can bring you a more different surprise experience! Huan Xiaopeng is very honored to be able to bring you a satisfactory stay experience, in the long journey to become your foothold, looking forward to this stay can occupy a good place in your memories, hope to have more opportunities to serve you, we will not see each other next time!
borque
Cozy Double Room
Stayed in Jul 2023
Business travellers
40 review
4.7/5
Amazing
Posted on Sep 19, 2023
great hotel only little bit far from shops as it’s a new area but love facilities . Breakfast is ok for what you pay . Staff on the other hand is amazing
Response from Property: Hello, distinguished guests! Thank you very much for your praise and recognition of our service. Your comments are the greatest motivation for us. There is no limit to the service. We sincerely hope you have a good mood every day. We are looking forward to seeing you again!
Iuliia
Cozy Room (2 beds)
Stayed in Jul 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on Aug 23, 2023
Very nice hotel, clean and comfy. The reception people are friendly, had no problem with check in, took us just a few minutes. The breakfast is good for locals and expats.
Response from Property: Thank you very much for choosing to stay in our hotel and giving favorable comments! Your satisfaction is the best affirmation and encouragement to us. Huan Xiaopeng is committed to providing you with a cordial and thoughtful stay experience, and sincerely look forward to your coming again!
Eduarda Tamires
King Deluxe Room
Stayed in Feb 2023
Solo travellers
10 review
5.0/5
Outstanding
Posted on Mar 21, 2023
Great service and facilities. Super clean and comfortable room.
Response from Property: I am very happy to receive your praise feedback, thank you for your affirmation of our service, Huan Xiaopeng will continue to work hard. Huan Xiaopeng has a simple wish is to let every guest in every detail can get an extraordinary experience, you can tell us if you have any needs, Huan Xiaopeng will do its best to serve you, looking forward to your next visit!
Chozzer
Cozy Double Room
Stayed in Aug 2023
Business travellers
71 review
4.0/5
Very Good
Posted on Sep 26, 2023
Nice clean hotel.. 10 mins walk from both metro stations so need to take a taxi
Response from Property: Thank you for your affirmation, With your affirmation, we will have more confidence and look forward to your next stay,hope you have a nice trip.
Guest User
Cozy Double Room
Stayed in May 2023
Family
23 review
3.5/5
Posted on Jun 21, 2023
New rooms, spacious enough, friendly service, not bad breakfast option for being in China. The cleaning could be better and food options at the restaurant as many dishes were absent. Can recommend for a short trip. Ladies during the breakfast was very friendly with a baby, helping with every possible way.
Response from Property: Dear friends, thank you for choosing Hampton by Hilton at Xiaoshan People's Square, Hangzhou. From your comments, we can see your affirmation of our service. Huan Xiaopeng is really happy. Huan Xiaopeng has always been committed to providing guests with comfortable and considerate services, and has not received full praise from you. This shows that we still have many shortcomings. We will also feed back relevant questions to relevant departments and make improvements. Finally, thank you again for your choice and feedback. Wishing you a happy life!
sweeneystravels
Cozy Double Room
Stayed in May 2023
Business travellers
44 review
3.2/5
Posted on Jun 19, 2023
Was only here for a couple of nights as I needed to go to the entry/exit place nearby. For what I needed it was great, however if you’re here to get to town and do the tourist stuff in Hangzhou, I’d recommend staying closer to town etc. the hotel was immaculately clean. Most staff spoke no English and had to use a handheld translation device. Breakfast was adequate. Chef reluctant to cook fresh eggs when there’s a bowl of overcooked cold fried eggs on display. Coffee was ok. Would like to think that staff should know of nearby restaurants, pubs etc. they really didn’t help when I asked to go to a pub.
Response from Property: Dear guests, thank you for staying at the Hampton by Hilton, Xiaoshan People's Square, Hangzhou! Unfortunately, we did not leave you with a wonderful stay experience this time. We also appreciate your valuable feedback. We will strengthen the training of our employees' English proficiency and professional customer service skills.-striving and striving for success, Huanxiaopeng
Guest User
King Bed Business Suite
Stayed in Jan 2023
Travel with friends
23 review
5.0/5
Outstanding
Posted on Mar 10, 2023
This is the right place to stay Food is good People are so cooperative And this place close to metro access And 20 minutes to south train station 30 minutes to xiaoshan airport
Response from Property: Thank you for such a delicate review sharing, your praise made Xiaopeng a little shy, determined to encourage yourself, I hope that Xiaopeng can still let you praise so much when you return again. Doing ordinary things to the extreme with heart is the serious pursuit of Xiaopeng and his family. Just want to leave the best to every guest, become a precious memory, look forward to your coming again!
Chaorenyou
Cozy Room (2 beds)
Stayed in Nov 2024
Business travellers
66 review
5.0/5
Outstanding
Posted on Jan 20, 2025
OK……..
Response from Property: 哇哦,歡小朋看到親您給的五分好評了呦,心裏滿滿的感動,真的很開心!歡小朋的努力得到了您的讚賞和鼓勵,歡小朋一定會繼續努力噠,一定會爭取做得越來越好,更好的服務於每一位客人,非常希望接下來能與您有更多的故事,期待呦筆芯紅心紅心~~——快樂的歡小朋
Anonymous User
Cozy Double Room
Stayed in Jan 2024
Business travellers
16 review
4.7/5
Amazing
Posted on Mar 27, 2024
Good overall
Response from Property: Thank you very much for your recognition of us,we will contine to work hard ,looking forward to your next visit,I wish you a happy life.