Guest User
April 19, 2024
Greet location for exploring the West Lake.
If you're planning to explore the West Lake by foot or by bike this is a great base. You can walk to the lake in less than 5 minutes, near one of the best sections.
The hotel staff were helpful and friendly. They helped us order delivery food one night which was then delivered to our room by robot.
The room was relatively compact but was clean with everything we might want. It had an art deco style theme that was pleasant. Shower was spacious, with hot powerful water.
Porridge and eggs are made available by the hotel each evening for free which is a nice touch though we didn't make use of them. We did make use of the self-service laundry room which we did find convenient, though we did have to wait for dryers to become free as the laundry room seemed quite popular whilst we were there.
Breakfast was OK, good but not great. Options were relatively limited and nothing stood out. Breakfast was also very busy, the breakfast room seemed too small for the number of guests and it was all a bit chaotic and trying to get space was difficult. The toaster machine also made a very unpleasant high pitched noise. It was not a relaxing breakfast experience.
So improvement could be made for breakfast but otherwise a good stay with a great location.