Crescendo Urban Stay - Stay 24h Reviews

The new hotel is very clean. Kitchen utensils and everything are complete. Airy room with good design. But I went during road construction so traveling was quite inconvenient. Booking a car or ordering food, the driver is also very difficult to find the way in.

The receptionist was very kind. On the first day we checked in, there was construction work on the main road and I asked to be moved to a room facing the alley. She handled it proactively. After changing rooms, I left something behind in the first room, and she immediately helped me find it. I really appreciate her.

I made a reservation to stay only one night and take the morning flight home. Arriving in the evening, it is not easy to find the hotel, and there are no places to eat nearby. It is complicated and noisy due to construction in front of the hotel. Check-in was done in the basement, and they were not very friendly. I checked out early in the morning, and there was no place to return the key, so I left it in front of the office. I'm here~ The room is clean, but I don't really recommend it. It's just okay for a one-night stopover~

The spaciousness of the space for the price cannot be compared anywhere else. If I were to stay for a long time, I would definitely choose this place. Other than the inconvenience of being a bit far away from transportation when I have urgent business in the city, it was great. At the time of my stay, there was construction going on on the road in front of the hotel, so taxis had trouble finding me. I don't think there will be any problems once construction is finished.

Location is inconvenient but clean

Will stay again for next time

Very good and quiet

Property was lovely, room was lovely, area around the property not so lovely. Road works right outside the hotel making around the hotel very very muddy. Hotel is just off a very busy road so it gets very noisy. There are dogs barking all around at all hours, there was multiple cockerels outside our bedroom window waking us up at 2am and 5am every morning for a week, so no sleep was had. The walls are paper thin and we had a family next to us that insisted on keeping the front door open while their screaming child was awake all night. Other than all that above, there are some restaurants within a 10 minute walk but you have to get a cab into the city as it’s over an hour walk. Towels provided in the room are tiny, not proper bath towels and there aren’t any proper kitchen equipment. No washing powder provided even though there’s a washing machine in every room, nothing to dry your plates after they’ve been washed, cutlery wise - the two of us had 2 forks, 1 spoon and 1 knife between us to eat dinner with some nights (taking turns who used the knife) Would stay closer in the city next time, or request a higher floor to try and get some sleep away from the animals.

Beautiful apartment. Staff was nice. There was road construction while we were there so that was a bit loud. Would stay here again

The property was nicely appointed, with excellent facilities. It was near a busy road and a bit noisy, with a Cockerell waking you at 5am

The property is new construction, and the reception area is not yet complete. Near the West Lake, it is a 10 minute walk to coffee shops and restaurants, yoga studios, and small shops. Hanoi in general is a very noisy city, with constant road traffic. We slept well and soundly, but plan on waking up early simply due to the hustle and bustle of the city that starts before 7 am. Our room was immaculate and very comfortable. We would definitely stay here again. Given that we have also stayed in the Historic quarter, I have to say I preferred this location as it is a bit more tranquil and you can easily hail a GRAB to get to the tourist areas. I had the misfortune of losing my cell phone as I entered the taxi in front of the hotel in the morning. After informing the reception team, they were able to trace who found the phone in the street by looking at the high definition security camera feed. My phone was then returned to me that evening. The staff went over and beyond to assist in this situation, and I cannot thank them enough.

This hotel is not what the pictures appear as from the outside. I arrived very late after landing and my driver and I both could not tell this was the correct location; it literally looks like an abandoned building from the outside. After finally confirming it was real, I got checked in and went to room. Room was fine, mostly like the pictures. View isn’t anything to write home about, your view will be a busy road and a dark, dirty alley. This property should really be more upfront about the amount of construction happening in the building. The outside is filthy and the first floor is a construction zone and equally as filthy. Overall, I was okay enough with it to stay for the week as I booked but I was tempted to change hotels. I would not stay here next visit, however.

The best reception service in my life, I would recommend 10/10. We got help with laundry. Recommendations for exchanging money and sightseeing. They organized two amazing, two day long trips for us. The two receptionists that we met talked well in English. They were polite and friendly. They went extra mile and called different locations and services for us, f.e. reserved tickets to the water pupet theater. The room was clean and spacious. AC worked without any problem. There was always some water and tee in the room. There is a vegan restaurant on 1&2nd floor and city view rooftop cafe on 9th floor, The food was really tasty. Could not ask for more. The hotel is located on main road lead from city center to Hanoi airport.

Absolutely excellent location near the old quarter. Staff go above and beyond to help foreign guests and are so helpful in helping with where to eat and what to do. Rooms are very spacious and clean.