Guest Reviews of Poonsa Hanoi - The Ordinary Living
8.7/10
Very Good
96 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities8.4
Service8.7
Cleanliness9.2
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All reviews(96)
Positive reviews(91)
Reviews with photos/video(15)
Clean and tidy(16)
Awesome rooms(16)
Great value for money(11)
Friendly host(11)
Awesome stay(9)
Large rooms(8)
Great location(8)
Awesome amenities(5)
Negative reviews(5)
_WeChat426559****
One-bedroom Executive Suite With Kitchenette And City View
Stayed in Sep 2025
Business traveller
34 review
8.0/10
Very Good
Posted on Oct 22, 2025
The front desk lady is also very nice
Foto Hausdörfer
One-bedroom Penthouse Suite With Bathtub, Kitchenette And City View
Stayed in Nov 2024
Solo traveller
13 review
8.5/10
Very Good
Posted on Dec 14, 2024
I have a room in 8th level, with a lot of light.
The Appartment had 56m2, with kitchen combi fridge/freezer and a ice maker. The Aircon works good. The room was clean and the bed was good.
Not far from the hotel you will find on the other side from the main road a lot of restaurants.And in the back we found a lot of small roads, with the original living in Ha Noi.
You can check out the bus station on the Media market. Here you can use the bus Number 34 to go in the Old town of Ha Noi. 1$ for 2 people.
Anonymous User
One-bedroom Executive Suite With Kitchenette And City View
Stayed in Oct 2024
Couple
93 review
6.5/10
Posted on Nov 29, 2024
Quiet and convenient hotel. No parking space.
shimon hasson
One-bedroom Deluxe Suite With Bathtub And Street View
Stayed in Nov 2024
Couple
1 review
10/10
Outstanding
Posted on Jan 7, 2025
Very good location. Very good service
Chanaluori
Superior Studio With Bathtub, Kitchenette
Stayed in Dec 2023
Business traveller
82 review
10/10
Outstanding
Posted on Jan 9, 2024
Very good room and price and service.
Response from Property: Dear Valued Guest, thank you for taking time to write us an feedback. We are happy to hear that you're pleased with your stay with us. Hope to have the chance to welcome you back.
Vanessa___
Superior Studio With Bathtub, Kitchenette
Stayed in Sep 2023
Business traveller
27 review
9.5/10
Amazing
Posted on Oct 21, 2023
Very good stay. Staff friendly room clean good location too.
Response from Property: Dear Valued Guest, thank you for taking time to write us an feedback. We are happy to hear that you're pleased with your stay with us. Hope to have the chance to welcome you back.
WanderRanj
One-bedroom Superior Room With Bathtub, Kitchenette
Stayed in Dec 2023
Business traveller
4 review
9.0/10
Great
Posted on Feb 2, 2024
3rd stay during this trip.
Not such a big fan of the room layouts for bigger apartments and executive suites. Completely non-sensical layout with the bathroom on the other end of the bedroom or right next to it, but no direct door into it.
The hotel though is great for value.
Stay in the Superior bedroom studio if available
Definitely recommend it.
Discovered Bloom Classic, also by same owner and it's slightly better with most deals including breakfast.
Response from Property: Dear Valued guest Once again, please accept our sincere gratitude for choosing Poonsa . We hope that you have had a wonderful experience staying with us in the heart of Vietnam. . We are glad you enjoyed your staycation at our hotel. From our accommodations and excellent service to the friendly staff, they are all our effort to make every moment of your staycation time specialIt is our honor to welcome you and to serve you with great service at our hotel. We hope that you will come back with us on your next Hanoi tripSincerely
Guest User
One-bedroom Penthouse Suite With Bathtub, Kitchenette And City View
Stayed in Apr 2023
Business traveller
37 review
2.0/10
Posted on May 16, 2023
Very bad service hotel , many information in website is fake , electric stop for 8 time in 2 days , no recommendations
Response from Property: Dear Valued guest Once again, please accept our sincere gratitude for choosing Poonsa . We hope that you have had a wonderful experience staying with us in the heart of Vietnam. .We sincerely apologize for not being able to exceed your expectations and thank you for bringing this matter to our attention. We certainly will share your comments with our team and take care of the issuesYour comments will become our value reference to improve the quality of our service. We are looking forward to welcoming you againSincerely
NomadByun
One-bedroom Deluxe Suite With Bathtub And Street View
Stayed in Apr 2025
Business traveller
10 review
8.5/10
Very Good
Posted on May 31, 2025
very good
NattyJ
Superior Studio With Bathtub, Kitchenette
Stayed in Apr 2023
Solo traveller
10 review
8.0/10
Very Good
Posted on May 23, 2023
Hotel was fine, you’re not really near all the good stuff but still nice hotel and good price.
Response from Property: Dear Valued guest Once again, please accept our sincere gratitude for choosing Poonsa . We hope that you have had a wonderful experience staying with us in the heart of Vietnam. . We are glad you enjoyed your staycation at our hotel. From our accommodations and excellent service to the friendly staff, they are all our effort to make every moment of your staycation time specialIt is our honor to welcome you and to serve you with great service at our hotel. We hope that you will come back with us on your next Hanoi tripSincerely
Chin Kim Wei
Superior Studio With Bathtub, Kitchenette
Stayed in Feb 2024
Travelling with friends
7 review
10/10
Outstanding
Posted on Mar 15, 2024
Clean and tidy
Response from Property: Dear Valued Guest, thank you for taking time to write us an feedback. We are happy to hear that you're pleased with your stay with us. Hope to have the chance to welcome you back.
zaratus
One-bedroom Deluxe Suite With Bathtub And Street View
Stayed in Mar 2025
Travelling with friends
1 review
9.5/10
Amazing
Posted on May 26, 2025
A free trip with friends in April. We rented three rooms, and the reception desk was very friendly. Light meals are available nearby, and if you want a quiet morning, this is highly recommended. We used GRB for transportation, and Shinhan Bank is nearby, so you can use your Shinhan Travel Card. No currency exchange fees.
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Lilu101
One-bedroom Penthouse Suite With Bathtub, Kitchenette And City View
Stayed in Aug 2025
Couple
5 review
7.5/10
Posted on Sep 28, 2025
Good service and reasonable price. Will recommend to friends.
Original textTranslated by Google
zhanggp930
One-bedroom Penthouse Suite With Bathtub, Kitchenette And City View
Stayed in Feb 2025
Business traveller
13 review
10/10
Outstanding
Posted on Apr 4, 2025
This is my second stay. The reason I chose this again is because of the convenient transportation, many food options, the light rail is only 500 to 600 meters away, the room is spacious, and the price/performance ratio is very good.
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Guest User
One-bedroom Executive Suite With Kitchenette And City View
Stayed in Dec 2024
Business traveller
3 review
3.5/10
Posted on Jan 19, 2025
I swear this hotel is terrible, the experience is extremely bad, I can't sleep at night because rats are running around, as if they will hit my head at any time! I want to go to the toilet, ask the staff, no, just like they don't want me to go, I won't come back with such service, tourists don't come here to waste money! tệ, sẽ không có khách quay lại