Hotel near Hoan Kiem District,Hanoi98.3% of visitors choose this area
Signature by M Village Thợ Nhuộm is centrally located in Hanoi, a 3-minute walk from Hoa Lo Prison Museum and 9 minutes by foot from Hoan Kiem Lake. This hotel is 0.6 mi (0.9 km) from St. Joseph's Cathedral of Hanoi and 0.8 mi (1.4 km) from Hanoi Opera House.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.
Make yourself at home in one of the 145 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
YYee112025.01.11
Signature by M Village Thợ Nhuộm is a cozy boutique hotel in the heart of Hanoi, combining modern comfort with traditional Vietnamese touches. The rooms are stylish and well-equipped, featuring clean bathrooms with WC units that include automatic washing systems, ensuring added convenience and hygiene. Comfortable beds and excellent amenities complete the experience.
The hotel boasts an indoor swimming pool, a jacuzzi, a 24-hour gym, yoga room and also Laundry room to ensure guests have easy access to essentials throughout their stay.
Situated in the Thợ Nhuộm area, the hotel is close to major attractions like Hoan Kiem Lake and the Old Quarter, making it a convenient base for exploring Hanoi. The neighborhood also features several local eateries and cafes, enhancing the authentic experience. Such as a charming nearby bakery offering fresh pastries and coffee. Additionally, a nearby Circle K convenience store.
With its modern facilities, excellent location, and warm, attentive staff, the hotel provides a stylish, convenient, and relaxing stay for travelers in Hanoi.
Hotel near Hoan Kiem District,Hanoi98.3% of visitors choose this area
With a stay at La Sinfonía del Rey Hotel & Spa, you'll be centrally located in Hanoi, steps from Thang Long Water Puppet Theatre and within a 5-minute walk of Ngoc Son Temple. This 4-star hotel is 0.4 mi (0.7 km) from Hoan Kiem Lake and 0.5 mi (0.8 km) from St. Joseph's Cathedral of Hanoi.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.
Grab a bite at Lobby Lounge, a café which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 48 air-conditioned rooms featuring fireplaces and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
지지신19892025.03.03
One of the best hotel in hanoi with great hospitality... the services really 5 stars... the hotel buffet definitely perfection ...really they have a great great breakfast in hanoi... i love the room the food the people ... i will make sure comeback in this hotel for sure... Everyone really nice ... Henry Nguyen especially who take care good of me during my 3 days 2 night in the hotel.
Hotel near Hoan Kiem District,Hanoi98.3% of visitors choose this area
With a stay at M Village Hotel Tho Nhuom, you'll be centrally located in Hanoi, steps from Hoa Lo Prison Museum and within a 5-minute walk of Ambassador's Pagoda (Chua Quan Su). This hotel is 0.3 mi (0.4 km) from Center International Trade Fair Hanoi I.C.E and 0.5 mi (0.9 km) from St. Joseph's Cathedral of Hanoi.Enjoy recreation amenities such as an attached winery or take in the view from a terrace. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 88 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
WWaies2025.04.26
It was an incredible experience. This is probably one of the best hotels I have stayed in terms of hospitality and communication. The staff is really helpful and are always trying their best to make sure you have a confortable stay. The room is clean and spacious enough. The location is great , not too far from old quarter and close enough within walking distance from other attractions. You can also always get a grab to go wherever you want and it will not take too much time. I never tried the breakfast while I stayed there so I can not comment on it but the laundry is free to use. Overall , I will definitely reccomend to anyone staying in hanoi to stay here , you will definitely have a confortable stay and worth your money.
Amazing
194 reviews
9.4/10
Price from
CAD 48
per night
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Hotel near Hoan Kiem District,Hanoi98.3% of visitors choose this area
With a stay at La Sinfonia Citadel hotel and Spa, you'll be centrally located in Hanoi, a 8-minute walk from Hoa Lo Prison Museum and 11 minutes by foot from Temple of Literature. This spa hotel is 0.8 mi (1.3 km) from St. Joseph's Cathedral of Hanoi and 0.9 mi (1.4 km) from Vietnam Women's Museum.
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Satisfy your appetite for lunch or dinner at Chestnet Restaurant, a restaurant which specializes in Fusion cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 28 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.
AAlvinOng2025.03.17
This hotel is very convenient in terms of getting food and to POI. Train street is just a stone throw away. Also the food street which is just next to Train street. The street in front of the hotel also have a few eating places. The reception is welcoming, welcome tea and snacks with cold towel. Also have complimentary cocktail at roof top bar. The room is clean, good air conditioning and strong water pressure. The breakfast place on level 8 is also good. Varieties is not as many as those in 5 stars hotel. But it has delicious pho and many others. The staff from lobby all the way to the rooftop are attentive and smiling. This hotel also provide locker service if you are taking the night train. Also provide free shower facilities for us before going to the train station. I will definitely come back to this hotel in future. Special mention to Viet Nguyen. He recommended us to a local cafe place, it served good coffee and good ground coffee powder to buy home. It’s cheaper than other streets and good quality robusta coffee.
With a stay at Novotel Suites Hanoi in Hanoi (Cau Giay), you'll be within a 5-minute drive of Indochina Plaza Ha Noi and Embassy of Japan. This 4-star hotel is 2.6 mi (4.1 km) from Vietnam National Convention Center and 2.7 mi (4.4 km) from My Dinh National Stadium.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Food Exchange, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Hanoi? This hotel has facilities measuring 1938 square feet (180 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 151 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
IILWON2024.11.25
Location is not good, but all the others were excellent!
Foods are delicious, Services are touching enough, and facilites are convenient to use.
And room condition was so good.
If I visit Hanoi one more time, I will book this hotel without any doubt.
With a stay at Roygent Parks Hanoi in Hanoi (Trung Hoa Nhan Chinh), you'll be within a 10-minute drive of Hoan Kiem Lake and Vincom Tran Duy Hung. This 4-star hotel is 5.4 mi (8.6 km) from O Quan Chuong Gate and 5.5 mi (8.8 km) from Hanoi Opera House.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Make yourself at home in one of the 256 air-conditioned guestrooms. Complimentary wired and wireless Internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Cchi keung2024.07.29
Great Japanese business service apartment. All the Japanese appliances, food on breakfast are pretty closed to the food when I live in Japan's hotel.
Public bath (Onsen) is great as well. Especially the customer, since most of them are Japanese, the hotel is very quite and comfort to stay. Which is way way better than the one I usually stay (Grand plaze) next to it.
But the Big C look quite close to the hotel but no direct route to go. It took me 15 min to walk from hotel to BIg C.
Hotel near Hoan Kiem District,Hanoi98.3% of visitors choose this area
In the heart of Hanoi, Hilton Garden Inn Hanoi is within a 5-minute drive of Hanoi Opera House and Ngoc Son Temple. This 4-star hotel is 1 mi (1.5 km) from St. Joseph's Cathedral of Hanoi and 1 mi (1.6 km) from Hoan Kiem Lake Weekend Walking Street.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 87 guestrooms featuring MP3 docking stations and minibars. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.
DdkGTI2024.10.01
Great location, the downside is the shower needs to be upgraded as only handheld shower head available for my room type with balcony. I am not able to mount it higher since there is no holder due to you can only shower in the bath tub.
Hotel near Hoan Kiem District,Hanoi98.3% of visitors choose this area
With a stay at Solaria Hotel, you'll be centrally located in Hanoi, steps from Hoan Kiem Lake and within a 5-minute walk of St. Joseph's Cathedral of Hanoi. This spa hotel is 0.6 mi (1 km) from Hanoi Old Town Night Market and 0.8 mi (1.2 km) from Train Street.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a communal living room.
For lunch or dinner, stop by Solasta Restaurant, a restaurant that specializes in Fusion cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.
Make yourself at home in one of the 48 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have hair dryers and bathrobes.
EEcrkifc2024.11.10
I was really impressed by Solaria Hanoi with their level of hospitality and hotel offerings. Susan at the front desk was super polite and helpful, and explaining all the details to us at check-in, they offers us a hotel map and help with airport transfer at fair rate to make our travel easier. All staff were super friendly and helpful, room is beautiful, breakfast was great, they also have a cool rooftop bar. The hotel comes with a spa and two restaurants, which unfortunately we didn't have time to try as we were just staying there for one night. The hotel is right at the heart of Old Quarter and is part of the weekend night market zone, meaning everything is in walkable distance. We are really glad to have spent time at this hotel and would love to come back and spend more time in the future!
"SERVED APARTMENT FOR RENT - VINHOMES" . It is the perfect choice for your short-term vacation or long-term business trip WHY NOT HOTEL? It is difficult to find intimacy, coziness and comfort in a hotel. But here, you can find it It is also not difficult to find amenities such as: Restaurants, cafes, gyms, swimming pools, cinemas, ... just a few steps away Accommodation WHY VINHOMES D'CAPITALE? VINHOMES is the most luxurious apartment brand in Vietnam belonging to VINGROUP - Known to international friends with the VINFAST car brand. High-class, luxurious and classy apartment standards equivalent to 5-star hotels here. "ALL IN ONE" - Customers can find everything at the foot of the building such as: VINCOM MEGA MALL shopping center (on the 1st floor), grocery stores, cafes, or Korean, Japanese, Vietnamese restaurants (on the 1st, 2nd, 3rd floors of the building). Gym and indoor swimming pool (on the 3rd floor) or outdoor swimming pool, park and children's playground (on the T floor). Landscape with lots of trees, next to the lake, bringing fresh and airy space. The apartment space is extremely spacious and convenient: You have full use of the apartment including 1 bedroom, 1 King bed, 1 bathroom, 1 living room, 1 kitchen, 1 balcony. Cleanliness is always our TOP PRIORITY. VINHOMES D'CAPITALR's location is considered the most central place in Cau Giay, easily connecting to Chinese and Korean streets... to Keangnam Landmark72, National Convention Center, entertainment areas,... Amenities that guests have the right to use YOU HAVE FULL FREE USE OF FACILITIES SUCH AS: You can enjoy the night view of Hanoi, have time to relax with the sofa and 55" smart TV in the living room. The apartment has a private bathroom with shower and free toiletries. High-class 2-way air conditioning. Hot water is automatically provided 24/7. Guests are prepared with plenty of towels for each trip The kitchen space is equipped with a microwave, refrigerator and stove, family position. There is a washing machine, iron, and a clothes drying area in the apartment that you can use during your stay. Free Netflix WiFi, high-speed Internet, and cable TV. Free coffee is prepared for each of your trips. FREE daily towel change (or according to customer needs). FREE cleaning every 2 days. Swimming pool and gym are provided free of charge for trips of 30 days or more. In addition, the building also has a Business Lounge system for each meeting with your friends and business partners. We can add what is missing when requested, do not hesitate to message me if you need support.
JJunghoon2025.03.04
Great apartment! 👍 The location in the city center is extremely convenient, fully equipped, especially with a kitchen 🍳, ideal for those who love to cook like me. Everything is very clean and modern, making me feel comfortable like at home. What impressed me most was the enthusiasm and thoughtfulness of the manager ⭐️, always ready to support when needed. I will definitely come back here on future trips! It is worth the experience! 😊
Welcome to Hagi APT's serviced apartment at Vinhomes D'capitale, where every day feels like a true resort experience. With a modern design, high-end furnishings, and full amenities, our apartment offers an ideal living space for you and your family, whether for a short business trip or long-term residence.
Vinhomes D'capitale is located at the gateway to western Hanoi, one of the city's fastest-growing areas, offering easy access to the city center and surrounding areas. Our apartments are available in all six buildings at Vinhomes D'capitale, and taxis can conveniently drop you off right at the lobby. The location is adjacent to the National Convention Center, with shopping malls, restaurants, supermarkets, eateries, cafes, and more right below the apartment. It is easy to reach key areas such as Noi Bai Airport, new urban zones, and Hanoi's administrative area. It is also close to international schools and major hospitals, offering outstanding resident amenities that create a civilized and safe environment.
A few notes for guests:
1. We use a SELF-CHECK-IN system through messaging via apps like Wechat, KakaoTalk, Zalo, Line, WhatsApp, Viber, or Email. Typically, we will send contact information along with a booking confirmation code via email.
Taxis can stop directly at the apartment lobby. We will place the apartment key card in the mailbox area in the lobby on the first floor. This way, guests can easily retrieve the key card when they arrive at the lobby, use it to access the elevator, and enter the apartment with the provided password.
2. Our apartment is fully equipped for your comfort, just like at home. This includes basic bathroom amenities (toothbrush, toothpaste, shampoo, body wash, hand wash, etc.), essential appliances (hairdryer, iron, washing machine, and some apartments also come with a dryer). The kitchen is also fully stocked with water, a rice cooker, a microwave, pots, pans, and basic cooking spices.
3. Swimming pool: We have 3 outdoor pools. To use these pools, guests need a resident card, and obtaining the card takes about 3-4 days. Therefore, we will assist long-term guests (staying 10 days or more) in registering for a resident card to use the pool, with the cost of the card borne by the guest.
4. There is a free playground for children and paid services like restaurants, cafes, shopping centers, supermarkets, cinemas, spas, gyms, and more right below the building.
5. We offer free cleaning service every three days, or additional cleaning upon request for a fee. The cleaning schedule can be flexibly arranged according to the guest’s preference.
FFred Concklin2024.07.20
Check in was really easy with self check in. Landlord provided proper guidance for that. Apartment was spot on. It contained all the amenities for a comfortable stay. It’s in a central location surrounding malls, supermarkets and restaurants. It’s possible to get anything delivered via grab too. Apartment was on 22nd floor hence we had a great view of the city. It was such a cute little apartment with enough and more privacy. We had around 4 comfortable nights here. Highly recommended.
Great
108 reviews
9.0/10
Price from
CAD 45
per night
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Latest Reviews for Hanoi hotels
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Browse reviews and ratings from real guests to find the 4-star Hanoi hotels that suits your needs.
9.6/10
Amazing
GGuest UserStaff in all parts of the hotel showed impeccable attention to detail. Front desk/ concierge staff (big shoutout to David) recommended us tours and were very familiar with the itinerary, so much so that David prepared water bottles for us because a particular tour didn't include it. Everyone else always made it a point to check in with us and offer to help with anything or questions. The hotel and our room had everything we needed, and comfort was never far.
Hotel near Hoan Kiem District, Hanoi 98.3% of visitors choose this area
Price per night from:CAD 75
9.5/10
Amazing
FFySaI stayed in this hotel for three nights as I was traveling through Asia and made a stop in Hanoi.
I was very satisfied with the hotel. Here are some things I want to highlight:
- The room was clean and had a cozy vibe.
- The breakfast was included in the price and very good. The variety was decent and on request you could get several kinds of eggs (scrambled, omelette … you name it).
- The staff was very friendly and welcoming - Conversation in English was no problem.
- I can totally recommend to book an appointment at the connected spa below the hotel. You get a special rate and the massages are really good.
Besides the positive points, I want to mention two heads-up:
- For extra privacy, be careful when choosing the room: Even if they have a window, it might be a window, which is kind of internal (facing the hallway and another room). Because of the other room and people walking by in the hallway, I kept the blends shut the whole time.
- Although the stuff was very friendly, there was one situation that should not happen: after I arrived in my room, the staff wanted to hand me some additional information and she mentioned she'll come back in a few minutes. And that time I went to the toilet and without knocking at the door or mentioning that she is back, she use the master key-card to unlock my door and went straight into my room. After I mentioned that I'm on the toilet she was gone quickly, but in terms of privacy that should not happen and the ladder should be respected.
Overall, I can recommend the hotel to anyone who wants to have a perfect price-value-ratio in central Hanoi. Additionally, I want to highlight that I was able to add one night very spontaneously and even got an upgrade to a bigger balcony-room for the same rate as my small room before. I value this flexibility very high, which is why the two heads-up don't change my recommendation.
Hotel near Hoan Kiem District, Hanoi 98.3% of visitors choose this area
Price per night from:CAD 43
9.4/10
Amazing
GGuest UserThey recognize themselves as Hotel but its not , this is more like a homestay provider with unfriendly attitude (specifically young lady manager) and definately not professional hospitality service (all staff and managers are family member living there or what else … not really sure).
At the day we checkout, they check out for such a 15 minutes and blaming us for the cause of flaws on pillow cover (dirt, paint… not sure) which we absolutely cannot make it as the flaw stays not at the side that our head lay up on! And no food or drink we brought up on bed also. This kind of the trick of them to charge more on us because we dont do booking directly via owner (Young lady here keep telling us to book the room with their own to gain better offer).
Never comeback , super poor experince!
Họ tự nhận mình là khách sạn nhưng thực ra không phải, đây giống như một nhà cung cấp homestay với thái độ không thân thiện (đặc biệt là cô quản lý trẻ) và chắc chắn không phải dịch vụ khách sạn chuyên nghiệp (tất cả nhân viên và quản lý đều là thành viên trong gia đình sống ở đó hay sao… không rõ lắm).
Vào ngày chúng tôi trả phòng, họ kiểm tra trong vòng 15 phút và đổ lỗi cho chúng tôi về vết bẩn trên vỏ gối (bẩn, sơn… không rõ) mà chúng tôi chắc chắn không thể làm ra được vì vết bẩn không ở phía chúng tôi đặt đầu lên! Và chúng tôi cũng không mang đồ ăn hay thức uống lên giường. Đây là chiêu trò của họ để tính thêm phí vì chúng tôi không đặt phòng trực tiếp với chủ (cô gái trẻ ở đây liên tục bảo chúng tôi đặt phòng trực tiếp với họ để nhận ưu đãi tốt hơn).
Chắc chắn sẽ không quay lại, trải nghiệm cực kỳ tồi tệ!
他们自称是酒店,但其实并不是,这更像是一个提供民宿的地方,态度不友好(尤其是年轻的女经理),绝对不是专业的酒店服务(所有员工和经理都是住在那里的家人,或者是什么……不太确定)。
在我们退房的那天,他们检查了大约15分钟,并把枕套上的瑕疵(污垢,油漆……不确定)归咎于我们,而我们绝对没有造成那个瑕疵,因为瑕疵不在我们头部放置的地方!而且我们也没有带任何食物或饮料上床。这是他们的一种手段,想要额外收费,因为我们没有直接通过老板预订(这位年轻女孩一直告诉我们直接通过他们预订可以得到更好的优惠)。
绝对不会再回来,极差的体验
GGuest UserThe hotel is in a great location, right by the Hoan Kiem Lake, and convenient to everywhere. The rooms are also great, with a French feel. The breakfast is also great, with a lot of choices. The best thing is their service, everyone is very polite and enthusiastic.
Hotel near Hoan Kiem District, Hanoi 98.3% of visitors choose this area
Price per night from:CAD 91
9.1/10
Great
TTungRemarkable food and service
My husband and I recently had the pleasure of spending a few days in Hanoi during the Tet holiday, and we were absolutely delighted with our experience at this hotel. One aspect that truly stood out to us was the exceptional level of service provided by the staff. Upon our arrival, Mr. Hieu Ha warmly greeted us, confirmed our booking, and personally escorted us to our room. Throughout our stay, he consistently went above and beyond to ensure that all guests were comfortable and satisfied. His friendly demeanor and genuine care for our well-being left a lasting impression on us.
Additionally, we had the opportunity to indulge in a spa session at their sister hotel, conveniently located just a short 5-minute walk away. Despite the closure of many establishments during the Tet holiday, we were in desperate need of some rejuvenation for our weary bodies. Thankfully, the sole receptionist on duty, Ms. Ngoc Pham was attentive and responsive, she skillfully managed to arrange an on-the-day booking for us and tirelessly catered to the needs of various guests.
The breakfast buffet offered by the hotel was equally impressive. In addition to the sumptuous spread of food available at the counter (not a lot but good enough), guests also had the option to order made-to-order chicken or beef pho, as well as eggs cooked to their preference. We were pleasantly surprised by the incredible flavors of the pho; it surpassed our expectations in every way.
The only minor drawback we encountered during our stay was the soundproofing of the rooms. Regrettably, it was not entirely effective in muffling the conversations and occasional coughs from neighboring guests, as well as the sound of doors closing.
Overall, our stay at this hotel was exceptional. While the spa experience may not have been the absolute best we had during our trip, the attentive and friendly staff made us feel genuinely valued and ensured that our every need was met.
Hotel near Hoan Kiem District, Hanoi 98.3% of visitors choose this area
Price per night from:CAD 98
8.8/10
Very Good
GGuest UserExcellent hotel and staff
The rooms were spacious and comfortable with many amenities and easily available customer service! The breakfast was excellent with a wide range of options. Excellent customer service provided by Ms.Nga a concierge at the Front Desk.
I would recommend this hotel to everyone! This was a very pleasant stay! Would visit again if we had the chance!
JJeslyn WoonMy partner and I recently stayed at this hotel, and unfortunately, it was not the experience we were hoping for. The hotel’s facilities are quite old and don’t match the pictures shown online. The gym, swimming pools, and private pools were especially disappointing – they felt neglected and depressing. The whole place is in desperate need of an upgrade.
One of the scariest moments during our stay was when we returned to our room and found the door to the room next door unlocked. The balcony was open, and there was something under the blanket on the bed. We were understandably alarmed, so we reached out to the staff, who told us it was under repair. A heads-up about this beforehand would have been appreciated to avoid the unnecessary panic.
The bellman was the only staff member we saw doing most of the work, and he looked extremely tired. We genuinely hope the hotel isn’t understaffed and that they’re taking care of their employees. When we reached out to reception about minor issues, like not being sure if the shower head worked, it seemed like he was the only one dealing with everything. It’s clear the staff is overworked, which made the whole experience feel less enjoyable.
Additionally, the heater for the shower wasn’t very warm, which made taking a shower uncomfortable. It’s frustrating when basic amenities like this aren’t functioning properly, and it added to the overall disappointment.
On a positive note, the food at the hotel was excellent. They offer a variety of options, including Japanese, Hong Kong cuisine, a huge slab of cheese, and delicious Vietnamese dishes. If you’re staying here, the food is definitely something to look forward to.
The hotel is also located a bit outside of the city center, so if you prefer a quieter and less busy environment, that’s a plus. However, considering everything, I don’t think I would recommend this hotel, especially given the issues with the facilities, staff workload, and room conditions. There are definitely better options out there for the price.
JJXiIt was a coincidence to book here. My friend had a problem with her initial apartment booking, so we decided to find another place for one night. We met the manager (I believe she is) at the reception, she's speaking fluent English and she even helped me with my phone issue. Apart from the hotel being slightly distance away from the busy old quarter, this hotel provided great service. We liked it, and so we decided to stay another two nights.
Thanks Hillary Hanoi Hotel!
p.s: strong creamy coffee lover would love the coffee shop opposite the hotel!
GGuest UserIn the heart of Old Quarter. Perfect place to stay if you want to walk to all the attractions where the hop on hop off bus takes you. No window in my room so it is quiet for a good nights rest.
Hotel near Hoan Kiem District, Hanoi 98.3% of visitors choose this area
Price per night from:CAD 32
8.1/10
Very Good
GGuest UserTitle: An Unforgettable Stay at Alicia Hotel and Spa: A Gem in Hanoi
Review:
I recently had the pleasure of staying at Alicia Hotel and Spa during my visit to Hanoi, and I cannot express enough how impressed I was with every aspect of my experience. From the moment I walked through the doors, I felt like a valued guest, and I knew that my stay would be truly memorable.
First and foremost, the rooms at Alicia Hotel and Spa are absolutely fantastic. Spacious and elegantly designed, they provide a sense of comfort and relaxation that is unparalleled. The attention to detail is remarkable, and the large, comfortable beds offer a blissful night's sleep after a day of exploring the city.
One of the highlights of Alicia Hotel and Spa is its incredibly convenient location. Situated in the heart of Hanoi, it allows easy access to all the attractions and cultural landmarks, making it an ideal choice for both leisure and business travelers. Whether you wish to immerse yourself in the vibrant streets or seek out tranquil spots, everything is just a stone's throw away.
What truly sets Alicia Hotel and Spa apart is the exceptional level of service provided by the staff, and in particular, the manager named Rose. Her warm and genuine hospitality created a welcoming atmosphere that made me feel right at home. The staff members were always ready to go the extra mile, ensuring that every request was met with a smile. Their friendliness and attentiveness made my stay truly remarkable.
Alicia Hotel and Spa is a versatile destination suitable for solo travelers, couples, and families alike. Its thoughtful amenities, coupled with the accommodating staff, ensure that every guest's needs are met with utmost care. Whether you are seeking a peaceful retreat or an adventure-filled getaway, this hotel caters to all your desires.
In conclusion, my stay at Alicia Hotel and Spa was nothing short of exceptional. The combination of the large rooms, luxurious beds, unbeatable location, and above all, the genuinely friendly service, made it an unforgettable experience. I cannot recommend this hotel highly enough, and I eagerly look forward to returning in the future. Russell from Australia.