Hotel near Hoan Kiem District,Hanoi98.1% of visitors choose this area
With a stay at Hanoi Splendid Premium Hotel , you'll be centrally located in Hanoi, steps from Hoan Kiem Lake and 7 minutes by foot from Hanoi Old Town Night Market. This luxury hotel is 0.6 mi (0.9 km) from St. Joseph's Cathedral of Hanoi and 0.6 mi (1 km) from Hanoi Opera House.
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a 24-hour health club, and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Solis Restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has 431 square feet (40 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Treat yourself to a stay in one of the 120 guestrooms, featuring private pools and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
AAnonymous User2025.06.02
The Splendid Premium hotel is everything but not Premium. The swimming pool’s pictures on the app do not match with the reality. Chlorine smell is really strong and the outdoor swimming pool doesn’t exist at all (check the fake picture). The bedroom‘s facilities are very low quality and not suitable for a 5 stars hotel. The services belong to a 3 stars hotel. Polite staff like everyone in Vietnam.
Hotel near Hoan Kiem District,Hanoi98.1% of visitors choose this area
A stay at Capella Hanoi places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and Ly Thai To Park. This 5-star hotel is 0.3 mi (0.6 km) from Hanoi Opera House and 1 mi (1.5 km) from O Quan Chuong Gate.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at Backstage, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Make yourself at home in one of the 47 individually decorated guestrooms, featuring iPads and iPod docking stations. Your bed comes with down comforters and Egyptian cotton sheets. 65-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.
NNagomi7772024.12.18
This time I stayed with my mother and sister. The hotel was great! Everything was beautiful and it felt like we were inside a museum. The afternoon tea was also delicious. Above all, the staff were all very kind and friendly. They provided excellent service and tried to meet our requests as much as possible.
Hotel staff member Sang carefully gave us recommendations for restaurants, and even booked a taxi for us. We were very comforted by his hospitality. We will definitely stay at Capella again when we travel to Hanoi. Thank you very much.
Hotel near Ba Dinh Square/Giang Vo Convention Center,Hanoi1.7% of visitors choose this area
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This 5-star hotel is 1.4 mi (2.2 km) from O Quan Chuong Gate and 2.4 mi (3.9 km) from Hanoi Opera House.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary Wi-Fi Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Ttravelasia2024.10.01
Old but clean hotel. Lot of local business people staying there. Indoor pool is awesome. Lake view room is nice. Close to the pagoda and a nice cafe called Laika is a 5 minute walk. Bit farfor a walk to the old quarters, but taking a Grab car is easy, cheap and convenient.
One weird thing when we were checking out and waiting for our Grab car, the concierge was trying to check the app to get specific details on our next destination.
Great
231 reviews
9.1/10
Price from
£80
per night
Check Availability
You Might Like
Hanoi Hotels with BreakfastHanoi Hotels with Twin RoomHanoi Hotels with 1 Double BedHanoi Hotels with Swimming PoolHanoi Hotels with Free Cancellation
Hotel near Hoan Kiem District,Hanoi98.1% of visitors choose this area
In the heart of Hanoi, Mövenpick Hotel Hanoi is within a 5-minute drive of St. Joseph's Cathedral of Hanoi and Hanoi Opera House. This 5-star hotel is 0.9 mi (1.5 km) from Hoan Kiem Lake and 1.1 mi (1.7 km) from Ho Chi Minh Mausoleum.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a steam room and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite at Cabana, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 9 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 4 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 155 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2025.01.30
The staff are very helpful and polite. The room is big and clean.
Location is good in the sense that train coffee street, temple of literature, and old quarters are all within walking distance. Starbucks is next to the hotel, so it is very convenient when we want coffee.
Set in the heart of Hanoi, Novotel Hanoi Thai Ha is an inspiring city hotel with a variety of accommodation options and facilities. Our hotel is an ideal destination for all travelers where you can enjoy a modern, uplifting and relaxing atmosphere. You can also experience different tastes from all around the world in one of our restaurants and bars. With its wide range of meeting rooms, ballroom and event venues, the hotel is also the city's perfect place for meetings, conferences, weddings and events.
AAnonymous User2025.04.15
I had an enjoyable stay in the hotel for 4 nights. The room is spacious and the bed is comfortable. The toilet and shower room is separated which is nice.
The hotel had also provided me a birthday cake as I had spent my birthday over the hotel stay. Overall an satisfactory stay in the 5* hotel
Hotel near Hoan Kiem District,Hanoi98.1% of visitors choose this area
With a stay at Le Chanvre Hanoi Hotel & Spa, you'll be centrally located in Hanoi, within a 5-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. This luxury hotel is 0.3 mi (0.4 km) from St. Joseph's Cathedral of Hanoi and 0.3 mi (0.4 km) from Thang Long Water Puppet Theatre.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
RRonW2025.05.06
One of the best hotels I have stayed in. Located in the heart of old quarter it’s very convenient to roam around the area.
The staff are extremely hospitable they even go beyond their ways to help service you. Specially the front desk, they are very warm and welcoming. The only draw back is that the soap and shampoo was not automatically replaced on the next day, but it was a minor detail. The restaurant staff are also extremely attentive, I find it a bit weird that the egg station is enclosed and you need to tell the waiter that you want to order eggs and Pho as it’s not readily available, but it’s forgivable as their Pho is really delicious. Also the waiters are really great.
The room is also immaculate. It’s clean and spacious enough. The pool is quite small but it’s already enough to enjoy a quick dip and have a nice overview of the city.
One downside is that they do not have a full gym, they do have an exercise room but it’s just a make shift extra room from the spa. So if you are looking for a hotel with a gym then don’t keep your hopes up. All in all it’s definitely a great place to stay in Hanoi, definitely value for money.
Hotel near Dong Da District-Temple of Literature,Hanoi
With a stay at Grand Mercure Hanoi, you'll be centrally located in Hanoi, a 6-minute walk from Temple of Literature and 13 minutes by foot from Ho Chi Minh Mausoleum. This 5-star hotel is 1.4 mi (2.3 km) from St. Joseph's Cathedral of Hanoi and 1.7 mi (2.8 km) from Hoan Kiem Lake.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and wedding services.
Grab a bite at The Dining Pavilion, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 4133 square feet (384 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 181 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and bathrobes. Conveniences include phones, as well as safes and desks.
JJunimay Cortes2024.03.18
Excellent service, 5/5 for their polite and friendly staff. Smooth check-in and check-out experience. Very accommodating. I was stuck in traffic coming back to the hotel so I wasn't able to check-out before 12noon but they were very understanding and told me not to worry about it, and I wouldn't be charge a late check out fee.
The room was a bit dim for my liking but it was spacious, clean and comfortable. View was not so great because there was construction in front but I didn't notice any noise from the outside.
With a stay at Dusit Le Palais Tu Hoa Hanoi in Hanoi (Tay Ho), you'll be a 1-minute drive from West Lake and 7 minutes from Hoan Kiem Lake. This hotel is 3.8 mi (6 km) from Ho Chi Minh Mausoleum and 4.4 mi (7.1 km) from Hanoi Old Town Night Market.
Enjoy recreational amenities such as a rooftop terrace with stunning views. Additional features at this hotel include complimentary wireless internet access and concierge services.
Grab a bite at Soi Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Limited parking is available onsite.
Make yourself at home in one of the 207 air-conditioned rooms featuring minibars and Smart televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
DDivya Venugopalan2025.06.14
We had an unforgettable stay at Dusit. The staff is professional and made us feel welcomed. The service was exceptional and the restaurant Soi’s food was outstanding. A great place to stay at a great location.
With a stay at Oakwood Residence Hanoi, you'll be centrally located in Hanoi, within a 10-minute drive of Hoan Kiem Lake and Syrena Shopping Center. This aparthotel is 3 mi (4.8 km) from O Quan Chuong Gate and 4 mi (6.5 km) from Hanoi Opera House.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and a reception hall.
Enjoy a meal at Treat or snacks in the aparthotel's coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This aparthotel has 2 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 262 individually furnished guestrooms, featuring kitchens with refrigerators and ovens. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Wired and wireless Internet access is complimentary, while 43-inch Smart televisions with digital programming provide entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
JJoanna’s2025.04.27
I treated myself with a little staycation over the weekend and I absolutely loved it. Very cozy, clean and comfy. I love the grey tones of the room. The service was great at all times! I was trying to connect to speakers via Bluetooth but couldn’t and after asking for help they sent someone at midnight to check that. I didn’t take photos of the restaurant during breakfast but it was great! The space is very nice and variety of options for breakfast! The stuff was ready to help at all times during the service. Totally recommend staying here if visiting Hanoi! 💯
Hotel near Dong Da District-Temple of Literature,Hanoi
With a stay at Pullman Hanoi Hotel in Hanoi (Dong Da), you'll be within a 5-minute drive of Hoan Kiem Lake and Van Phuc Diplomatic Corps. This 4.5-star hotel is 2.2 mi (3.5 km) from O Quan Chuong Gate and 2.2 mi (3.6 km) from Hanoi Opera House.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, an outdoor pool, and a spa tub. This Mediterranean hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by La Cheminee, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hanoi? This hotel has facilities measuring 6241 square feet (580 square meters), including a conference center. Free self parking is available onsite.
Make yourself at home in one of the 240 air-conditioned rooms featuring fireplaces. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2024.12.13
I recently had the opportunity to stay at Pullman Hotel Hanoi, Vietnam, and it was a great experience! From the moment I set foot in the hotel, I was deeply attracted by the elegant environment and thoughtful service here.
First of all, as soon as you enter the lobby, you are attracted by the spacious and bright space and exquisite decoration, which feels very comfortable and warm. Especially when it came to check-in, Phuong Anh was very helpful to me and I am very grateful to her.
The rooms are very spacious, well laid out and fully equipped. The bed was soft and comfortable, giving me a good night's sleep. The bathroom is also very clean and tidy, and the toiletries are of high quality and very reassuring to use.
In terms of service, it makes me feel the warmth of home. The staff at the front desk are very friendly and check-in and check-out are very quick and efficient. Here I have to mention Phuong Anh again, her thoughtful service really impressed me.
In addition, the hotel's dining is also worth mentioning. Breakfast is rich in variety and tastes.
It is highly recommended to the friends who will come here for business or travel, I believe you will also love here!
Very Good
308 reviews
8.4/10
Price from
£69
per night
Check Availability
See All 5-Star Hotels in Hanoi
Top 20 Premium Hotels in Hanoi
See all
Discover our curated selection of premium hotels in Hanoi for your next stay
No.
1
9.5/10
119 review
Peridot Grand Luxury Boutique Hotel
Hotel near Hoan Kiem District, Hanoi
"Great service""Delicious breakfast"
Select dates to view prices
No.
2
9.5/10
223 review
The Oriental Jade Hotel
Hotel near Hoan Kiem District, Hanoi
"Great location""Delicious breakfast"
Select dates to view prices
No.
3
9.2/10
360 review
InterContinental Hanoi Landmark72
Hotel near Quan Nam Tu Liem, Hanoi
"Great stay!""Great service"
Select dates to view prices
No.
4
8.9/10
374 review
InterContinental Hanoi Westlake
Hotel near Quan Tay Ho, Hanoi
"Delicious breakfast""Classy environment"
Select dates to view prices
No.
5
9.0/10
111 review
Grand Mercure Hanoi
Hotel near Dong Da District-Temple of Literature, Hanoi
"Great stay!""Great service"
Select dates to view prices
No.
6
9.0/10
50 review
Hotel de l'Opera Hanoi - Mgallery
Hotel near Hoan Kiem District, Hanoi
"Great stay!""Great location"
Select dates to view prices
No.
7
9.1/10
79 review
Sheraton Hanoi Hotel
Hotel near Quan Tay Ho, Hanoi
"Great service""Great stay!"
Select dates to view prices
No.
8
9.0/10
203 review
Melia Hanoi
Hotel near Hoan Kiem District, Hanoi
"Great stay!""Delicious breakfast"
Select dates to view prices
No.
9
8.7/10
92 review
Sheraton Hanoi West
Hotel near Quan Nam Tu Liem, Hanoi
"Great stay!""Friendly host"
Select dates to view prices
No.
10
9.0/10
119 review
Apricot Hotel
Hotel near Hoan Kiem District, Hanoi
"Great stay!""Great service"
Select dates to view prices
No.
11
9.0/10
137 review
GM Premium Hotel
Hotel near Hoan Kiem District, Hanoi
"Great stay!""Great service"
Select dates to view prices
No.
12
9.7/10
144 review
Classyc Hotel
Hotel near Hoan Kiem District, Hanoi
"Great service""Great location"
Select dates to view prices
No.
13
9.1/10
150 review
MAY DE VILLE Lakeside Hotel
Hotel near Hoan Kiem District, Hanoi
"Great service""Delicious breakfast"
Select dates to view prices
No.
14
9.6/10
279 review
Anatole Hotel Hanoi
Hotel near Hoan Kiem District, Hanoi
"Delicious breakfast""Great for business trips"
Select dates to view prices
No.
15
9.4/10
131 review
La Siesta Classic Hang Thung
Hotel near Hoan Kiem District, Hanoi
"Great stay!""Great service"
Select dates to view prices
No.
16
9.1/10
231 review
Pan Pacific Hanoi
Hotel near Ba Dinh Square/Giang Vo Convention Center, Hanoi
"Great stay!""Great location"
Select dates to view prices
No.
17
8.7/10
30 review
Wyndham Sky Lake Resort and Villas
Hotel near Huyen Chuong My, Hanoi
"Great stay!""Great service"
Select dates to view prices
No.
18
8.9/10
70 review
Movenpick Hotel Hanoi Centre
Hotel near Hoan Kiem District, Hanoi
"Great service""Great stay!"
Select dates to view prices
No.
19
8.9/10
84 review
MAY DE VILLE Crown Hotel
Hotel near Hoan Kiem District, Hanoi
"Great service""Great stay!"
Select dates to view prices
No.
20
9.2/10
446 review
Somerset Grand Hanoi
Hotel near Hoan Kiem District, Hanoi
"Great for families""Delicious breakfast"
Select dates to view prices
Latest Reviews for Hanoi hotels
See all
Browse reviews and ratings from real guests to find the 5-star Hanoi hotels that suits your needs.
9.7/10
Amazing
AAnnaWe really enjoyed our stay at Classyc Hotel! Best thing was all the staff - everyone was so friendly, helpful and smiling all the time! We were welcomed with drinks and snacks on our arrival, got brought up to our room, and every time we go out and come back, they will open the door for us and greet us! Room was comfortable with everything we need - the only thing I would change is having slippers instead of thongs, but that's our preference only. Breakfast was amazing, it had great selection of choices including local food and coffee, all the staff again were so attentive and friendly! On departure we were gifted with a cute Vietnam souvenir which was a lovely touch! Thank you to all the staff members during our stay, we had a wonderful time and would definitely stay here again if we come back to Hanoi!
Hotel near Hoan Kiem District, Hanoi 98.1% of visitors choose this area
Price per night from:£65
9.4/10
Amazing
RRownatOur stay at La Siesta Classic was one of the best customer service experiences that we have encountered. The staff was very helpful and willing to move mountains to maintain a comfortable stay. The breakfast is very good and there is something for everyone. I would highly recommend this experience to anyone visiting Hanoi.
Hotel near Hoan Kiem District, Hanoi 98.1% of visitors choose this area
Price per night from:£61
9.4/10
Amazing
PPhuong TrangHotel de Lagom is a new hotel, hence all of their amenities are very new and in superb condition. The location is perfect as it is located right in the heart of city center and not so much of a far walk to the happening old quarter. All of the staffs are friendly, hospitable and professional. We love their recommendation hand-outs where you will be able to find all food options (Michelin included), bar spots and tourist attractions. The staffs (Christine and Julia) are also very responsive and accommodating to all my requests and questions via phone chats.
We were lucky enough to receive the free upgrade to Executive Suite. The room was super clean, spacious and modernly designed. Their gym is clean and equipped with clean and new machines and dumbbells. We did not have enough time to try out their swimming pool on the rooftop but it looks amazing as well. Right across the street is also a popular cafe, which is perfect for coffee lovers.
All in all, we had a great experience staying at Hotel de lagom. Highly recommended for anyone who is considering a new, nice and clean stay at Hanoi. We will consider staying here again in our next trip to Hanoi and would recommend this place to our friends!
Hotel near Ba Dinh Square/Giang Vo Convention Center, Hanoi 1.7% of visitors choose this area
Price per night from:£51
9.3/10
Great
GGlobetrotter20Fraser Suites Hanoi is a high level service apartment and executive hotel rooms & amenities
Pool on rooftop + ground floor , gym and garden are very nice.
Breakfast is excellent with a large choice and a very good service.
Highly recommended for a stay in an upscale property in Hanoi 👍
BbryanI’m checking in at 11 april night the receptionist man with glasses try to scam me he say we not pay the hotel room charge untill I show the proof of voucher from trip.com then he say OK only, and when i checking out today 10.30AM the same man in charge he say we going to breakfast 5 people so he demand me to pay 5 person in breakfast but I dont go breakfast so I confronted him and he check he only say OK no sorry at all i think this man try to scam me some money
Hotel near Hoan Kiem District, Hanoi 98.1% of visitors choose this area
Price per night from:£98
9.2/10
Great
GGuest UserThe hotel is conveniently located in the center, the rooms are clean and modern. The staff is friendly, professional, and supports guests quickly and enthusiastically. The breakfast is varied and delicious. The hotel swimming pool is spacious and clean, my kids love it. Very satisfied and will definitely come back!
Hotel near Hoan Kiem District, Hanoi 98.1% of visitors choose this area
Price per night from:£47
8.9/10
Very Good
JjacquesqtnUnfortunately we did not have the best start to our trip, but things fortunately settled down and got better as the stay progressed. When we arrived we were greeted with bad news that our hotel had a wiring problem and that we were going to be moved to a “5 star” hotel. All they did was move us to another branch of May De Ville - where we had to walk to with our luggage before checking in. Secondly, the first two nights we complained about guests who were making a noise past midnight, including partying in the passages with their doors open. After day one they moved us to a new floor. And guess what, it continued to happen the following night. After complaints to reception failed to help or solve the issues, my wife and I dealt with the problem ourselves and had to deal with the unmannered guests. The reception told us to put in earplugs they had given us and tried to blame the noise on outside parties, (wonderful hospitality right?) although it happened on both levels we stayed in and was clearly people in the vip rooms partying with their doors open. We also continuously asked for our aircon to be changed from heat to cool, which they took all 4 days of our trip to get right before we had one night of cool air to sleep with. Due to TET, everything including room service was closed, and all prices increased without any prior guidance, and most meals in the hotel were never in stock. A great location, but honestly we much preferred being outside of the hotel as much as possible.
Hotel near Hoan Kiem District, Hanoi 98.1% of visitors choose this area
Price per night from:£93
8.7/10
Very Good
TTogoEverything was amazing. I arrived at wrong hotel which is same group as my actual hotel but they arranged a taxi for me for free. That’s was really helpful. The hotel is very clean and the staffs are super kind. If I come back to Hanoi again, I’ll book there again.
VVincent Kam Seng KeeHotel is clean and well kept despite being a rather old hotel. Location is central and convenient. Front ni desk is very helpful and its staff’s English proficiency is really good.will be here r
GGuest UserGreat location. However staff has been pushy in asking for good review (which they literally stand beside you for you to complete google reviews). Hotel room is old looking and breakfast selection is limited. Wouldn’t really recommend to stay there.