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"This review was based on a visit that I should of stayed in last week. Received a call today to say boiler has broken down so no hot water but we will give you 10% off the bar bill. Don't really cut it so i booked another hotel. Room transfered to another week. But based on previous stays thats my feed back. Not really the hotels thought boiler packs up."

"Absolutely stunning hotel. Undersold on its website. Original Tudor hall with many original features which compare favourably to any that you might see in a National Trust property - especially the two incredible fireplaces. Great views towards central London from the terrace at the back. Staff were very friendly and welcoming. Room was large, well furnished, and quiet (as I think would be all the hotel as in large grounds). Shame that pond was drained. Annex at the back where the bedrooms are not very sympathetic design to the rest of the stunning hotel, and the gym could be better furnished. I think that Laura Ashley was involved in the interior design. Some reviews say that it is a bit down at it heels, but I didn't think so - more of a lived in air which made me feel more at ease. Looks of quirky design features which work well in a sort of 1960s New Avengers way, but I didn't like the fake wood pattern wallpaper in the bar as it cheapens the glorious fireplace next to it. My daughter loved sitting in one of the James Bond super villain blue chairs in the bar - she moaned that she didn't have our cat with her to complete the effect. We booked this for not much more than the local Premier Inn that I normally stay at - but this is in completely a different league. Thank you for letting us stay at your beautiful hotel."

"Really happy, able to leave the car in the car park and the room was clean, comfortable and had a great stay."

"Good job. Great staff. I’d go there anytime. Delicious food provided. Easy to change the dates. Communication is far too easy."

"I was very impressed with the hotel! It was impeccably clean and the atmosphere was warm and inviting. The lobby was stylish, with comfortable seating and interesting artwork. The staff was also excellent – friendly, attentive, and always willing to go the extra mile to make sure our stay was enjoyable. Our room was just as clean and inviting as the rest of the hotel, with a comfy bed and a fine view. Overall, it was a fantastic stay, and I would highly recommend this hotel to anyone looking for a clean, inviting, and comfortable place to stay."

"Reception & restaurant staff were helpful, but housekeeping is rather poor : didn't replenish tea/ coffee as well as hand soap, left previous customer's hair in bath and had to be asked to clean up room. Shower is very weak, so not great for hot summer days. Breakfast is ok. Restaurant staff are cheerful and helpful. Overall ok, but not good value for money."