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"The room was very small, the bathroom steps were too high, the breakfast was simple but it felt very delicate. The breakfast time ended too early and the Japanese time ended at 9 o'clock. One day, the lady didn't wake up. I asked the front desk if I could bring two small breads. I was rejected... I couldn't accept it! ! ! This service is worse than hotels in the mainland. Hotel Trip.com is 2 stars, very accurate, rural express hotel. There is a 24-hour big M around, there is a supermarket opposite the big M, remember! You can cash, you can't swipe your card and IC card. Living here is mainly because it is very convenient to take the baby to Sanliou Harmony Paradise. Finally, the bus here must inform the driver where you want to get off, or he keeps, it is easy to cross the station without looking at the map. This is my experience from Oita Airport by airport bus. Remember!"

"Do note that it is outskirts of hiji, driving at night is quite quiet. The hotel doesn’t have private bath in the room so do take note as showering will be shared under traditional public bath house. Family bath house is available for booking only, which the staff let us use it during the two nights there. Thank you for the great service!"

"The closest hotel to Harmonyland which allows you to take taxi to and from the theme park at a reasonable price. The hotel basically provides everything from snacks, drinks and meals all day including dinner and breakfast, everything was excellent. I was aware that Mercure is an international hotel chain thus the vibes of the hotel itself can’t truly be entirely Japanese. However, I was still very satisfied with my stay overall. I was so lucky to see some cherry blossom trees still in their peak at the hotel parking lot while the peak of most other trees in different areas had already passed. The hotel also offers free shuttle from and to Beppu Station which we found to be very helpful."

"Excellent!  A very big thumb up! 👍🏻👍🏻👍🏻👍🏻 Awesome onsen, grand lobby, incredible seaview, unlimited drinks, excellent staff and clean facilities and places. Those are my descriptions to this hotel. I have a very pleasant stay with parents (aged 80+) and highly recommend! Surprising me is the front desk, can speak fluent English, Korean, etc. Special thanks to Harada san 👍🏻, she did a great job and arrange a shuttle to drive us to the airport bus stop.  Drivers are very kind as well! Breakfast is good, value for money, lots of choices, Japanese style( like sashimi rice, mackerel, salmon for grilled) and Western(toast, salad) are very fresh. Highly recommended! For dinner, this is 90 mins semi buffet style…. Nice to try, due to the “semi” set does not offer choices, and we don’t eat beef, Huy (restaurant staff) nicely offer to change to pork (takes 10 minutes to prepare) and take another 5-6 min to cook.  To me, a bit rush to get other food to finish, especially you are accompanied with disabled parents! Anyway, thanks to him, we got special menu - seafood, for my second night dinner. Honestly, the price is expensive, not worth for people don’t drink alcohol. But if you are an alcoholic, there is wide range of choices. cocktail, chardonnay, etc are soso! One “cons” is the location is a bit off from Beppu JR, if u drive, highly recommended, my case is the car break down (Toyota shop really disappointing) especially u carry aged 80+ disabled parents."

"Good: The whole house is very new, very clean, and the facilities are new. Poor: But the shampoo and shower gel provided by the owner are very poor, toothpaste and toothbrush are very poor, the location is poor, facing the cemetery"

"Such a quaint Japanese home. Hot spring bath was huge and can fit more than 1 person. Comes with a huge parking lot...however the street leading to the villa was very narrow. It was a huge challenge for us with a 7-seater MPV."

"We stayed here as a couple and loved every moment. The room was clean, beautifully designed, and felt relaxing as soon as we walked in. After enjoying the private onsen bath made of wood and stone, we watched a movie on the projector while lying on the tatami, which felt so cozy and special. The amenities were carefully selected and felt high-quality, adding to the relaxing stay. You can tell the host cares about every detail. If you want authentic Japanese experience with your partner, this place is a perfect choice."