Hot Spring Hotels in Shaoguan

This hotel has complete facilities, a private hot spring in the room, and the room is clean and comfortable. The breakfast is simple and delicious, and the sugar water in the evening is moist and delicious, but the most worthy of praise The best thing about their staff is that every one of them is very friendly and really takes care of the guests. We take care of you as if you were a close relative. I felt unwell after checking in. With their attentive help, all my problems were solved. Their services are absolutely worth the best or even beyond the ratings. I was very lucky to stay at this hotel and I will definitely stay there again in the future.

I went here for a business trip due to work reasons. I found this homestay on Trip.com . I saw that the evaluation was very good. I placed an order directly. The butler service was very good. I helped us carry our luggage and introduced local tourism characteristics and surrounding dining and food. The first time I came here to soak in the hot springs, the experience was great.

The design of the homestay is superb, and the modern architecture and garden scenery are perfectly integrated. The service is intimate and the butler is super thoughtful. From the moment you step into the homestay, the enthusiasm of the staff makes people feel warm. They intimately introduced me to various areas and special activities of the hotel, and also recommended the surrounding attractions and food. The stay experience was great! [strong][strong]

Love this homestay very much. We found it occasionally, but this place will be very comfortable. We stayed for three nights, one of which was not out at all, picking tea in the tea garden, walking the dog, and soaking in the soup. The homestay is a bit away from Xinfeng, driving carefully, sometimes foggy.

Needless to say, the location of the hotel is very good. It is in the mountains, the air is fresh and the clouds are shrouded. There is a primitive forest park in the resort. It is good to go hiking early in the morning. There are streams along the way. However, the hotel's catering service cannot keep up. There are many people dining in the entire hall at night, and there are also many waiters. They all seem busy, but they are busy and disorderly. It takes a long time from finding a seat to clearing the table to ordering. And all the waiters were busy but no one paid attention. The breakfast buffet on the first day was served in the hotel lobby, but on the second day it was moved to a different location, but no one informed anyone. A bunch of people were waiting in the original restaurant. Only when they called the front desk did they tell them that the breakfast had been moved to another location. Shouldn't there be advance notice? Except for the catering, everything else is good. I hope it can be improved, otherwise such a good natural environment will be wasted.

I was genuinely surprised to find such a luxurious hotel nestled deep in the mountains, especially knowing it's operated by Dongguan Humen Hower Group. Hower Group's hotels consistently deliver excellent quality, whether it's their Musi-branded properties or Hower itself. Let me start with the pros: 1. **Extensive Hot Springs:** The hotel boasts a wide variety of hot spring pools, and they are genuine, with documented reports confirming their authenticity. 2. **Spacious Rooms:** The rooms are incredibly large, featuring a massive indoor bathtub and an additional hot spring tub on the balcony. 3. **Stunning Mountain Environment:** The mountain-facing views are absolutely beautiful, and the air quality is superb. 4. **Luxurious Decor:** The decor is exceptionally lavish. Sipping coffee on the lobby terrace feels like a true indulgence. 5. **Comprehensive Facilities:** The hotel is incredibly well-equipped, offering both outdoor and indoor children's playgrounds, an animal viewing area, and a traditional farming culture experience. You can even hike the hills behind the property. 6. **Excellent Mattress:** The mattress is outstanding, with just the right firmness. It's a Musi mattress. Now for the cons: 1. **Bedding Issues:** While the mattress was great, the duvet was a bit too thick and heavy, lacking the lightness and breathability I prefer. I woke up feeling stuffy several times during the night. The pillows also need improvement. Having stayed at many excellent hotels of similar caliber, including Banyan Tree, Hyatt, Atour S, and W, I've noticed that most now offer either memory foam pillows or a combination of a soft and a firm pillow. This hotel, however, provides two relatively soft, medium-fill pillows, which isn't ideal for guests with specific pillow comfort requirements. 2. **Lack of Capsule Coffee Machine:** For such a luxurious hotel, despite having a mini-bar, there was no capsule coffee machine. They only provided two drip coffee bags, which felt out of place. Most hotels of this standard typically offer a capsule coffee machine. Or perhaps this was just an issue with my specific room type? 3. **Questionable Hot Spring Ingredients:** Some of the hot spring pools were clearly labeled as containing certain herbal ingredients, but upon observation or smell, they seemed to be just regular pool water. I overheard other guests expressing the same concern. 4. **Minor Hiccup at Check-in:** We did experience a minor issue during check-in, but the staff resolved it promptly and proactively, so I won't dwell on it. However, I would suggest strengthening staff training, especially regarding attentiveness and hygiene. Overall, it's a fantastic hotel. My only regret is the limited number of nearby tourist attractions. With my kids, we only visited the Hakka Walled Village and an industrial base before leaving. If the hotel could slightly explore and recommend more good local attractions to guests, it might further enhance its overall development. I hope the hotel continues to thrive and prosper! I would definitely consider returning.

First and foremost, we came here for the stream, and we were definitely not disappointed! The water is so clear, you could spend an entire afternoon playing there. The hotel environment was fantastic. We chose to come on a Friday, so it wasn't crowded. Even though it was hot, the atmosphere was beautiful and incredibly comfortable! The hotel service was perfect! They even gave us watermelons grown by local villagers, which were so sweet. We booked over a month in advance, and they included a barbecue, so there's a discount for booking in advance! We ate a lot, and there was a bonfire party in the evening. The atmosphere was amazing. Although we didn't go while we were playing in the water, just listening to the music outside was enough to make us feel the atmosphere was fantastic! It's perfect for families; my son had so much fun playing there that he didn't want to leave. The pool in our room was filled after we checked in, and it was very clean and hygienic! The only thing I think could be improved is the breakfast, which wasn't as delicious, hahaha. I'll definitely be back with friends and family, and I'll be back for the hot springs in winter.

The surrounding environment of the hotel is very good, surrounded by mountains and bamboo forests, there are many hawk peach planted on the mountain, but unfortunately it is winter, the leftover branches are dried, I believe that the flowers must be more beautiful when they bloom. The layout of the room is very good, and it is consistent with the hotel's promotional pictures. The room is not cleaned thoroughly. The stains visible to the naked eye of the toilet are visible. The refrigerator is very old and there are playing cards scattered on it. The karaoke sound is good, but it is dirty and old. The wires pass through the balcony door. A little leaking electricity, there is an inductance when you touch the handle. A bit scary, the balcony door can't be locked, one of the rooms has only 3 slippers, called for one night and no one sent it, ordered a meal at the hotel, not allowed to take it back to the room to eat, said that it is not enough staff to clean, and repeatedly said that it will clean up by itself. It still can't work. I can sit on the first floor and have a dinner. I have a good dinner with my friends. I can’t sit down and have a bad experience. In short, there is basically no service at all. The service staff has only a few uncles and aunts living nearby. The hot springs are still good. The pool landscape environment is good.

This hotel has great surroundings and facilities, but it's let down by the details, and the management is consistently disappointing. I booked a room with a private hot tub specifically for a relaxing hot spring trip. On the first night, the hot spring water wasn't hot enough (staying below 34°C). I called the front desk, and they sent an engineer to fix it (which took an hour). By then, it was quite late, so I didn't get to soak for long. I thought it would be fine the next morning, and I could have a good soak after breakfast, but to my surprise, even after running the hot water for half an hour, it still hadn't reached 30°C. So, I called the front desk twice more to report the issue (it's worth noting that the phone in the room was completely useless, so I had to use my own cell phone for all communications). And guess what? The engineer didn't arrive for another hour, by which point I had completely lost interest. This has been the worst hotel experience I've had in all my years of using Trip.com.

Colored water edge hot spring, the air is very good The room was clean, the decoration was simple and comfortable, and the balcony also had a separate hot spring pool. The water is clean and the temperature is moderate Although there are not many pools, it is enough for children to play for a day 👍👍 Adults and children like it, I will choose Shuiyuan next time.