Acacia Beach Hotel

Great location just front of beach. Stayed in sea view room and it was 1 st floor. Always hearing sound of waves was fantastic and relaxing. I loved it !! Just close to the road because of 1 st floor , it can be noisy sometime. But not much bothered to me. Room interior was basic. There is balcony. Enough space for relax. Bath room shower was okay but staying longer in the shower , it can be no more hot water. It may be hot water tank is not so big enough. Service was wonderful. Breakfast was okay.

For a short one night stay, it’s ok. Room was comfortable with plenty of options of lights. Unfortunately when you need the room to be dark, it’s not very good. A lot of ambient lights shining into my eyes when trying to sleep. Very close to the beach but I didn’t get to go. Several late night food options close by.

I paid for a spa treatment and then when I check the treatment area, it is not a proper spa. It is a small area with many rooms, sperated by curtains. When you are in there, you can hear people talking and walking everywhere. And the therapist was not a professional therapist, just some girl from Bali. Therefore, I decided not have spa treatment. When ask for the refund they did not refund saying that it is hotel policy which receptionist, Nagma did not explain. They kept the money and did not want to refund. Nagma called her Manager and both decided not to refund. Both of them are also very unprofessional. They don't care about the reputation of the hotel and don't know customer service. If you want a proffetional spa, please go to Footrest.