Hotel la Joya Isla Mujeres
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Isla Mujeres
Hotel la Joya Isla Mujeres
Secc. F Mz 43 L20 Carretera Garrafon Fracc Mar Turquesa, Isla Mujeres, Quintana Roo 77401, Mexico
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When you stay at Hotel La Joya in Isla Mujeres, you'll be by the sea, within a 15-minute drive of Isla Mujeres Ferry Terminal and North Beach. This beach hotel is 11.4 mi (18.3 km) from Ultramar Ferry Puerto Juárez and 17.3 mi (27.8 km) from Langosta Beach.Show More
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4.3/5Very Good·Cleanliness: 4.3
All 52 Reviews
Amenities
Outdoor Swimming PoolDivingSnorkelingMassage RoomPublic ParkingFreeBarRestaurantLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
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Surroundings
Landmarks: Kin ha Isla Mujeres Restaurant
(240m)
Landmarks: Garrafon Park - MX
(510m)
Landmarks: Punta Sur
(960m)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
2
Suite with Balcony
2 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Electric Fan
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32
Suite
2 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
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8
Queen Room with Two Queen Beds
2 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
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Penthouse Apartment
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Sea View
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8
King Suite with Sea View
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
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8
King Suite
1 King bed
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Check Availability
6
King Room
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
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4
Junior Suite
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Sea View
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Guest Reviews(52)
4.3/5
Very Good
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
Sophie
February 17, 2024
Mixed feelings. The staff are really wonderful. But the room we stayed in was not very nice. The bedsheets were stained, the beds not comfy & everything felt tatty. Examples: the shower curtain was pretty dirty, there were chunks of wood out of the front door, the lampshade was super old and just looked generally run down. The shower was all over the place and water didn’t flow in a single direction. It needs a good lick of paint and some TLC.
The breakfast was not great, a bowl of yogurt and some bread rolls is not ideal maybe some croissants and actual milk instead of powdered creamer would be a nicer touch!
That being said if you want a quiet location this is great. The staff as I mentioned can’t do enough for you and are very kind. The place just needs a lil TLC although other reviewer photos I see are nicer than the room we had.
Daniel
February 14, 2024
Nice property. The staff is nice. But there are no services. Bar closed at 7. Dining room closed at 8. There is nothing in the vicinity of the property.
Amy
February 8, 2024
Pros- beautiful setting with pool, aqua sea, tropical foliage, very good food on site, quaint hotel. Staff very helpful and hardworking, several restaurants and a small market within walking but we did enjoy our cart for both the hot day and windy day.
Con’s- loud boats anchor off shore, same as on playa Norte where we stayed earlier. Rooms could use some upgrades- lampshades, curtains, simple things but room were definitely comfortable
Gwen
February 5, 2024
Beautiful views, stairs are uneven, things are just tired but the rooms are updated and pleasant.
Matthew
October 7, 2023
My time at La Joya was fantastic. The staff are unbelievably friendly. The room was perfect for me and the staff went out if their way to ensure my stay was great. Hector was unreal and helped with every single thing I needed. The food was delicious and the hotel was the perfect place for me to unwind and kick back. I’d definitely return here the next time I visit the island. Missing it already!!
Daniel
January 3, 2024
The beachfront is great and the breakfast on the patio was a delight.
Erick
September 5, 2023
The hotel itself is wonderful - hence the 5 star rating. The rooms are a little dated but are clean, have great views and provide you with comfortable beds and everything else you need to enjoy your stay. Breakfast, lunch and dinner on your balcony is a dream and was one of my favorite things. The property is located on a slightly steep hillside that cascades down to the sea. Those with mobility issues should be aware that there are many steps and there isn’t an elevator.
A note on the surroundings and what I would change if I visited again. We preferred this end of the island. In my opinion, it’s much easier to relax. It’s quieter and there are far less people compared to the Playa Norte/Downtown area. We broke our trip up into two stays with Hotel La Joya being our first and then we moved up to a hotel close to Playa Norte. Next time, I would probably stay here the whole time and seek out a good deal for an extended golf cart rental.
Greta
August 11, 2023
We arrived tired, hot with thumping loud music from a nearby hotel. The next day and rest of the week was just lovely. We grew to love the place.
Lori
August 30, 2023
Rooms are getting a bit worn but beautiful location and view. Very nice pool.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 13 years old and over | Mex$627.1 (approx. £29.72) per person per night |
Breakfast
TypeWestern, Continental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 14
When you stay at Hotel La Joya in Isla Mujeres, you'll be by the sea, within a 15-minute drive of Isla Mujeres Ferry Terminal and North Beach. This beach hotel is 11.4 mi (18.3 km) from Ultramar Ferry Puerto Juárez and 17.3 mi (27.8 km) from Langosta Beach.
Pamper yourself with a visit to the spa, which offers massages. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Satisfy your appetite for lunch or dinner at Las Mañanitas, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 14 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Satisfy your appetite for lunch or dinner at Las Mañanitas, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 14 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Diving
Snorkeling
Massage Room
Public ParkingFree
Bar
Restaurant
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Restaurant
Restaurant
Restaurant
No additional info available
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