Hilton Hotels in Istanbul

Great day at the pool. Rooms were big and had a balcony. Older styled room. Pool was good. Life guards were there the whole time. Good service and lovely staff at the pool and reception area. My five stars goes mainly to the front desk staff and the manager Abdullah Yilmaz, who I can say is a genius in customer service and hospitality. He is professional and perfect in keeping the the customers loyal to the brand , if i can say the room design was not at my expectations however he made every possible effort to make me satisfied, i do recommend this hotel and i do recommend him to be a brand manager . As a captain i travel all over the world, its very rarely to meet a manager like him.

The hotel and the staff was amazing. The concierge people were so helpful and attentive to our needs. The restaurant and breakfast buffet was so so good. Rooms were spacious and bathrooms were very clean! I just wished the location was a little closer to the main attractions. We had to take taxi for going anywhere and because of traffic, we lost some precious time to the traffic.

I can't say I stay in a proper Hotel. This hotel holds the name of the Hilton but it was a terrible experience. The first problem is the bathroom. Shower equipment was broken, it was very hard to maintain the water temperature and pressure. The design of the bathtubs-shower combination was horrible. You need to step up into the bath tube and it is so dangerous. The breakfast was very good but the coffee and tea were terrific. A good hotel can't buy an automatic espresso machine. They were serving low quality instant coffee. And I couldn't even drink a proper Turkish tea. Location is not bad and the city view was avarage.

The house is very clean. It is directly connected to Istanbul Shopping Center. The hotel customer service is very polite and enthusiastic. The house is also very big. The dishes ordered in the room are super delicious and not expensive. I will stay here again next time I come.

Everything was good but I neglected to putting my AirPod into the safe box and unfortunately it is gone ! No one to blame ! Just don’t think you are at the Hilton and it is safe .

My trip changed my mind about the neighbourhood I thought was my favourite in Istanbul because of the weekend we spent with my family in Hilton Bakirkoy Thank you for the experience