Spa hotels in Istanbul

Great location (though we constantly got lost in those little streets). The breakfasts were decent, we didn't get tired of them over 5 days. The view was absolutely beautiful. Eating with such a view every day boosts your mood by 100%. We didn't use the pool, but we did visit the sauna – a nice little bonus. As for downsides: it was noisy. I don't know about other rooms, but our window overlooked a shopping street, and we could hear conversations and vendors setting up from early in the morning. The staff were lovely and friendly. Our room was fully equipped, and everything worked.

An amazing experience! The hotel's location is superb, just a few minutes' walk from Dolmabahçe Palace. You can walk to the seaside and it's very close to the pier, perfect for evening sightseeing cruises. The service was also excellent and comprehensive. On the hotel's L level, there are Michelin-starred restaurants, including Turkish, Italian, and Japanese options, which is very convenient. The hotel's views are also fantastic, with different room types offering various views, so you can choose according to your preference!

We stayed for one night, but even for such a short stay, it was fantastic. The receptionist was amazing; despite our early arrival at 8 AM, they did everything possible to expedite our check-in, and by 9:30 AM, our rooms were ready. I'm very particular about cleanliness and was pleasantly surprised. The rooms were quite clean, cozy, and, importantly, spacious, with clean bathrooms. Everything we needed was in the room. I must also mention the wonderful breakfast 🍳; we were with four teenage children, and everyone found something delicious to eat. Everything was very aesthetically pleasing and neat! I confidently give it a 5 out of 5. The location is great, close to the port, Galata Tower… Thank you for a wonderful day!

Overall, we really enjoyed our stay at the hotel. It is new, beautiful, pleasant and very clean. The room was comfortable, and we especially appreciated having a coffee machine — it may seem like a small detail, but even many good hotels in Istanbul do not have one, so this was a great plus. Unfortunately, however, the service currently falls noticeably short of the level of the hotel itself. 1. When we arrived, there was hardly any welcome at all. We would have appreciated a little more attention from the very beginning — even something as simple as a warm greeting. 2. Water and coffee were brought to our room only after the first night. On the following days, housekeeping did not come to our room at all, although we could hear the staff servicing other rooms on our floor. 3. It was my birthday during our stay, but there was absolutely no attention or even a small birthday greeting from the hotel. For a hotel of this level, I believe this is an important part of being guest-oriented and providing a good experience. 4. Overall, the staff were not particularly welcoming throughout our stay. Almost no one greeted us during our entire time at the hotel. The only time we received any personal attention was around 1 a.m., when we were returning from celebrating my birthday and a member of staff wished us good night. Unfortunately, that was about it. Before staying at this hotel, we stayed at another hotel in Istanbul, where almost every staff member we came across would greet us. Because of that, the difference in the level of service was especially noticeable. At check-out, we were offered a postcard and were given a red bracelet with an evil-eye charm. It was a thoughtful gesture in itself, but unfortunately, by that point it did not change our overall impression of the service. Especially since the gift is offered at check-out and guests are then immediately asked to leave a review. I simply don’t think it would be fair to leave a positive review about the staff when there are still such noticeable shortcomings in the level of service and attention to guests. That said, I would still recommend the hotel itself. It is beautiful, new and has a lot of potential. I sincerely hope the management will pay more attention to the service and the guest experience. It would be a real shame for such a beautiful hotel to lose some of its appeal simply because of a lack of attention to guests. I hope you will improve the service and maintain the high standard that this beautiful hotel deserves. With better hospitality, the overall guest experience could truly match the level of the property.

Super!! A truly great hotel! We were completely satisfied. The food was delicious, the service friendly and attentive, and the pool was simply fantastic. The rooms were clean and cozy. We thoroughly enjoyed our stay and can definitely recommend the hotel. We'd love to come back!

We chose a hotel to spend the night between flights. The toilet lid was broken. Cleanliness is 3 out of 5. Instead of a blanket there was a large waffle towel))) it was fine for me, but my husband was not comfortable. Not a bad option for the money. The reception staff is friendly and helpful. Opposite the hotel there is a good snack bar with Turkish shawarma or whatever they call it

Bad experience staff were not so friendly or polite little rude at times. Apartment was not 5* the finishing touches were very poor! Plug sockets not working. No cooking equipment had to ask for fresh towels after 2 days. Major accident happened in shower where the glass door fell off and landed over my husband and cut him badly. No sorry or apologies moving room with zero help. Not impressed.

My first night was a disaster because my room's power supply kept cutting off and they took almost 3 to 4 hours to fix it, due to that I couldn't sleep the whole night and my morning plans got wasted too. I asked the hotel manager Mr.Arda to give me an extra night, (he refused), airport transfer on my checkout date , (he refused) , room upgrade, (he refused) , Then Mr Arda promised us a complimentary dinner at the rooftop restaurant and that was amazing .My initial plan was to stay 3 nights but then I extended it for 2 more nights because of 1 man Mr.Karem at the reception , the nicest guy of the hotel , Mr.Karem and Mr.Arda helped us alot and supported us in every aspect, but sorry to say all the other staff members there had just 1 answer. im sorry we cannot help you we cannot help you , I'll definitely visit again, Thanks to Mr.Arda and Mr.Karem ❤️ and lastly thanks to Mr.Servet who told us about the free shuttle service provided by the hotel which takes us to Taksim . Thank you, Double Tree Regards Akif

Convenient location. Staff was helpful.

I am writing to provide feedback regarding my check-in experience on the night. Unfortunately, the initial interaction with the nightshift receptionist was highly unsatisfactory and dumb. Upon arrival, the porter appeared unwell and was notably discourteous. He was unable to efficiently process my check-in, which caused a significant delay - I arrived early and there were rooms available but instead of earning a guest you letting people move a way. After a long journey, this was a disappointing welcome. Thankfully, the receptionist, Mert, provided excellent service. He was professional, polite, and clearly explained the hotel's procedures. His assistance turned a negative situation into a positive one. This feedback is to have a word with your night receptionist please. Also, I booked a room with partial sea view but given a room that views the city but the view is nice and room is nice.