Spa hotels in Istanbul

Overall, we really enjoyed our stay at the hotel. It is new, beautiful, pleasant and very clean. The room was comfortable, and we especially appreciated having a coffee machine — it may seem like a small detail, but even many good hotels in Istanbul do not have one, so this was a great plus. Unfortunately, however, the service currently falls noticeably short of the level of the hotel itself. 1. When we arrived, there was hardly any welcome at all. We would have appreciated a little more attention from the very beginning — even something as simple as a warm greeting. 2. Water and coffee were brought to our room only after the first night. On the following days, housekeeping did not come to our room at all, although we could hear the staff servicing other rooms on our floor. 3. It was my birthday during our stay, but there was absolutely no attention or even a small birthday greeting from the hotel. For a hotel of this level, I believe this is an important part of being guest-oriented and providing a good experience. 4. Overall, the staff were not particularly welcoming throughout our stay. Almost no one greeted us during our entire time at the hotel. The only time we received any personal attention was around 1 a.m., when we were returning from celebrating my birthday and a member of staff wished us good night. Unfortunately, that was about it. Before staying at this hotel, we stayed at another hotel in Istanbul, where almost every staff member we came across would greet us. Because of that, the difference in the level of service was especially noticeable. At check-out, we were offered a postcard and were given a red bracelet with an evil-eye charm. It was a thoughtful gesture in itself, but unfortunately, by that point it did not change our overall impression of the service. Especially since the gift is offered at check-out and guests are then immediately asked to leave a review. I simply don’t think it would be fair to leave a positive review about the staff when there are still such noticeable shortcomings in the level of service and attention to guests. That said, I would still recommend the hotel itself. It is beautiful, new and has a lot of potential. I sincerely hope the management will pay more attention to the service and the guest experience. It would be a real shame for such a beautiful hotel to lose some of its appeal simply because of a lack of attention to guests. I hope you will improve the service and maintain the high standard that this beautiful hotel deserves. With better hospitality, the overall guest experience could truly match the level of the property.

Istanbul's Old City gem! This hotel truly hits the spot! **Amenities:** The hotel is very new and modern. Although the room is small, it has everything you need, and even a small balcony with a great view. There's also a resident cat NPC always by the entrance! **Cleanliness:** The room is very clean, and the bedding is excellent. **Service:** The front desk staff are incredibly warm and welcoming. When our taxi stopped at the metro station at the intersection, someone immediately came out to help us with our luggage. Yigi THAN, one of the staff members, checked us in, showed us the room's facilities, and even saw us off to our car when we left, all without expecting a tip. Right next to the hotel is the Governor's Office, guarded by armed bodyguards, so safety is absolutely top-notch! The surrounding area has plenty of businesses, and it's within walking distance to all the major attractions and the seaside. Plus, there are two fantastic cafes right outside, perfect for breakfast.

Amazing! I am a female sojourner in Istanbul for four days, if you are worried to travel alone this is the place to be! Super nice staff, amazing food (Nobu is famous Japanese cuisine) I tried spa, all restaurant, and the breakfast is superb over 5star (they do provide champagne for breakfast) Bed are huge; showers are great, a bit hiccup for the shower floor flooding but they manage to solve it. For taxi, pls book in advance with concierge so no more hustle from hotel to airport (45mins ride)

I loved staying here. It's a little out of the way but still only eight minutes on foot to Sultanahmet square. Nice and quiet. Large clean room with great bed and great pillows. Looks new inside. Wonderful breakfast with fabulous views on the 5th floor. There is a spa downstairs so I got a nice massage. Great staff who helped me out with all my requests. I highly recommend this hotel.

A decent, inexpensive hotel not far from Taksim Square. The room overlooked the street, so it could be a bit noisy at night and there would always be some light – either the sun or streetlights from nearby buildings. However, there are heavy curtains that help with this. On the upside, the street isn't dark and is well-lit, which is helpful if you're coming back late. There are many cafes nearby with various price points, a metro station, and bus stops, so you can get anywhere easily. The room itself is spacious but a bit tired – a little mold in the shower, creaky floors, but nothing too critical. We found ants in our room, but it seemed like they were coming from somewhere else, not living in the room itself – perhaps from the hallway or outside. We reported it to reception, and they put down bait for us, which seemed to reduce them, though we still saw a few sporadic ones. When we reported it a second time, they offered to move us, but we declined since we were checking out the next day anyway. They assured us they periodically treat for them. They're not cockroaches or centipedes, so it wasn't a major issue for me, at least. Overall, my impression of the hotel is rather positive.

Stayed here for 7 nights in a Superior golden horn king size room and found our experience to be okay. I am a bit divided on how to write this review, since we had a good stay but with soo many minor ”things”. When my partner arrived at check in time, the room wasn't ready. He waited about 45min longer before he was able to check in. • The room: Upon checking in we noticed that the doorlock was busted and asked reception to fix this. (This was very quickly repaired after asking) The handsoap wasn't refilled between guests, we had to mention this to reception. We noticed that they clean the bathroom with a substance that leaves greasy marks, so even though your bathroom is ”cleaned”, it doesn't always look like it. The tiny mirror and the hairdryer socket flap were both dirty after checking in and not cleaned in any of the days that we were there. The shower glass isn't extended too far, so be prepared that when you shower the floor will get quite wet. Housekeeping doesn't restock any teas during a 7day stay. If you fancy something that you've finished, you need to ask reception to stock it again. They did restock our water every day though, so I'm not sure why they'd only do it halfway. The bathroom door isn't actually a solid door but two halves. Which is okay, but if you don't like to hear your partner in the bathroom or on the toilet- you might have an issue with this. The room had 1/2 a view of the elevator, the other half was of the river, the bridge and the mosques. (View was decent) Maybe the most important lack of this room: the matrass. There is nothing actually wrong with the bed itself besides the mattress splitting in half at times. However the mattress itself is past its due date. It had such a hole in the middle of too many people having slept in it. It was quite hard to sometimes get comfortabele since you aren't well aligned, it ended up giving me a little neck ache. • The location: The location of this hotel is great. You are near the Galata area and tower, you can easily walk down towards the water and bridge (both sides). And there is plenty to see and do within a 30min walk- area. The hotel is located semi at the bottom of the hill. If you fancy getting to Galata tower, be prepared for a steep- but beautiful walk up. Plenty of good restaurants near this hotel or only a short taxi drive away. • The service Reception as well as the waitstaff are lovely. If there is anything- they'll fix it for you. They are always willing to help and they get it sorted as quickly as they can. • The buffet The majority of the photo's I'm posting with this review will be of the buffet. I've noticed that there arent many photos online of it and I think it could be a selling point for foreigners to choose this hotel. They have a range of pastries and breads every morning. Boiled eggs and a selection of warm dishes. They have their salad and fruit bar with yoghurts available. And their cheeses and meats to fit any dish. They have an egg service where you can order eggs to your liking with table service. They also provide coffees as per table service too. Service during breakfast hours is lovely and they try to memorise your orders. We noticed a (relatively new to Hospitality) Turkish guy working there, and he always made us feel welcomed. Even though we doesn't speak a word of English. Reason for me finding it difficult to write this review is: The standard in Turkey is a bit older than in other places in the world. I feel like we paid a significant amount of money for this room, but got outdated quality? I wouldn't say this is a 5 star hotel, not even 4 stars to be honest. However, for the quality standard in Turkey I do believe that this considered to be a good hotel. We enjoyed our stay here, but aren't necessarily too sure it is priced accordingly to it's quality. I'm giving it 4 stars due to the location and the service, but am not convinced it's fully worth the price you pay.

Indoor Pool: The property features a clean indoor swimming pool alongside a dedicated kids' pool, open year-round.Spa Services: The wellness center includes a Turkish steam bath (Hammam), a sauna, and private massage rooms for ultimate relaxation

My first night was a disaster because my room's power supply kept cutting off and they took almost 3 to 4 hours to fix it, due to that I couldn't sleep the whole night and my morning plans got wasted too. I asked the hotel manager Mr.Arda to give me an extra night, (he refused), airport transfer on my checkout date , (he refused) , room upgrade, (he refused) , Then Mr Arda promised us a complimentary dinner at the rooftop restaurant and that was amazing .My initial plan was to stay 3 nights but then I extended it for 2 more nights because of 1 man Mr.Karem at the reception , the nicest guy of the hotel , Mr.Karem and Mr.Arda helped us alot and supported us in every aspect, but sorry to say all the other staff members there had just 1 answer. im sorry we cannot help you we cannot help you , I'll definitely visit again, Thanks to Mr.Arda and Mr.Karem ❤️ and lastly thanks to Mr.Servet who told us about the free shuttle service provided by the hotel which takes us to Taksim . Thank you, Double Tree Regards Akif

Convenient location. Staff was helpful.

The hotel is beautiful and clean . The staff were very friendly and helpful at check-in. What I did not like about the hotel : - Our room was never cleaned ,we would go out all day and come back to find dishes from last night dinner . - There were cats all over the hotel inside , everywhere , the lobby, restaurant , the pool ,it’s like a cat rescue or RSPCA - None of the staff spoke English , even basic English - The restaurant staff were worse ,due to communication breakdown room service orders were sometimes wrong. Had room service all the time cos the whole place had cats . - Location is the killer - it’s extremely far from any attractions ,shopping or Turkey experiences I would recommend for aesthetics - it looks beautiful, the entrance and lobby is amazing ,minus the cats, the pool area is good and the rooms are clean and spacious . For holiday and exploring Turkey do not go there