5-Star Hotels in Istanbul

I came here drawn by the fame of ”Orient Express,” ”Agatha Christie,” and ”Kemal Atatürk.” This hotel is definitely an old-school luxury establishment, and its location is quite convenient, situated in a relatively lively and accessible spot in the European part of the city. The customer service staff who greeted us were very talkative, but I'd recommend taking their restaurant and Turkish bath suggestions with a grain of salt. The prices for foreigners in Turkey are frankly a bit outrageous right now. We booked a triple room, which was super spacious, and the bedding and cleanliness were quite good. The balcony was also very pleasant, overlooking the garden restaurant downstairs. We specifically dined at the garden restaurant, but the value for money was a bit low there. However, overall, the hotel itself offers pretty good value for money.

Great location (though we constantly got lost in those little streets). The breakfasts were decent, we didn't get tired of them over 5 days. The view was absolutely beautiful. Eating with such a view every day boosts your mood by 100%. We didn't use the pool, but we did visit the sauna – a nice little bonus. As for downsides: it was noisy. I don't know about other rooms, but our window overlooked a shopping street, and we could hear conversations and vendors setting up from early in the morning. The staff were lovely and friendly. Our room was fully equipped, and everything worked.

This hotel is in a prime location, right on the Golden Horn by the Bosphorus. Taxis drop you off directly at the entrance, so no uphill climbs! Being able to walk to tourist attractions and the ferry terminal in just 10 minutes is a huge plus, especially since taxis in Istanbul are quite expensive. This hotel makes it incredibly convenient to get to both the new and old European sides. Plus, the ferry terminal to the Asian side is right across the street. It's excellent value for money, and I'd definitely stay here again if I have the chance.

i had a wonderful stay at this hotel. The staff were extremely kind, professional, and truly caring. I arrived a little earlier than the official check-in time, and they kindly allowed me to check in early without any trouble. This small but thoughtful gesture made me feel very warm and welcomed after my journey.

Stayed here for 7 nights in a Superior golden horn king size room and found our experience to be okay. I am a bit divided on how to write this review, since we had a good stay but with soo many minor ”things”. When my partner arrived at check in time, the room wasn't ready. He waited about 45min longer before he was able to check in. • The room: Upon checking in we noticed that the doorlock was busted and asked reception to fix this. (This was very quickly repaired after asking) The handsoap wasn't refilled between guests, we had to mention this to reception. We noticed that they clean the bathroom with a substance that leaves greasy marks, so even though your bathroom is ”cleaned”, it doesn't always look like it. The tiny mirror and the hairdryer socket flap were both dirty after checking in and not cleaned in any of the days that we were there. The shower glass isn't extended too far, so be prepared that when you shower the floor will get quite wet. Housekeeping doesn't restock any teas during a 7day stay. If you fancy something that you've finished, you need to ask reception to stock it again. They did restock our water every day though, so I'm not sure why they'd only do it halfway. The bathroom door isn't actually a solid door but two halves. Which is okay, but if you don't like to hear your partner in the bathroom or on the toilet- you might have an issue with this. The room had 1/2 a view of the elevator, the other half was of the river, the bridge and the mosques. (View was decent) Maybe the most important lack of this room: the matrass. There is nothing actually wrong with the bed itself besides the mattress splitting in half at times. However the mattress itself is past its due date. It had such a hole in the middle of too many people having slept in it. It was quite hard to sometimes get comfortabele since you aren't well aligned, it ended up giving me a little neck ache. • The location: The location of this hotel is great. You are near the Galata area and tower, you can easily walk down towards the water and bridge (both sides). And there is plenty to see and do within a 30min walk- area. The hotel is located semi at the bottom of the hill. If you fancy getting to Galata tower, be prepared for a steep- but beautiful walk up. Plenty of good restaurants near this hotel or only a short taxi drive away. • The service Reception as well as the waitstaff are lovely. If there is anything- they'll fix it for you. They are always willing to help and they get it sorted as quickly as they can. • The buffet The majority of the photo's I'm posting with this review will be of the buffet. I've noticed that there arent many photos online of it and I think it could be a selling point for foreigners to choose this hotel. They have a range of pastries and breads every morning. Boiled eggs and a selection of warm dishes. They have their salad and fruit bar with yoghurts available. And their cheeses and meats to fit any dish. They have an egg service where you can order eggs to your liking with table service. They also provide coffees as per table service too. Service during breakfast hours is lovely and they try to memorise your orders. We noticed a (relatively new to Hospitality) Turkish guy working there, and he always made us feel welcomed. Even though we doesn't speak a word of English. Reason for me finding it difficult to write this review is: The standard in Turkey is a bit older than in other places in the world. I feel like we paid a significant amount of money for this room, but got outdated quality? I wouldn't say this is a 5 star hotel, not even 4 stars to be honest. However, for the quality standard in Turkey I do believe that this considered to be a good hotel. We enjoyed our stay here, but aren't necessarily too sure it is priced accordingly to it's quality. I'm giving it 4 stars due to the location and the service, but am not convinced it's fully worth the price you pay.

Very outdated hotel - the interior felt eerie. We stayed in a non-smoking room that smelled like smoke at night. Our shower drain was clogged and would flood (this was fixed however it is not expected of any hotel, let alone a 5 star). Gym was small and equipment is old. Sauna wasn’t working properly - not hot enough. However, staff were friendly and welcoming, and hotel location was convenient if you want to take the tram to tourist sites or walk around the shops, restaurants, etc. Overall, I don’t think this is a 5 star hotel. I would not stay there again or recommend it to anyone looking for a 5 star hotel.

The hotel is decent, though I’d say it’s a 3-star property rather than a 5-star one. I wouldn't recommend the breakfast at all. The rooms are spacious; we booked a family suite and were told it included two large beds and two small ones, but we were disappointed to find only one large bed and two small ones. As for the reception staff, some were helpful while others were not—they lacked a friendly demeanor.

The room was nice, but there's a mosque nearby, so it got a bit noisy in the mornings. The breakfast was really bad, but the hygiene and environment were decent. The main issue was that many of the staff didn't speak English, which made communication difficult.

Upon arrival we received a room facing the main street. We could not sleep well because of the noise of the cars, but the next day the room was replaced with a quieter one. Thanks to the understanding staff. Everything was good, but the room's bathroom is old and needs maintenance and updating.

There is little possibility. For example, no closed pool. We made a massage but the massage room was old. But the staff of the hotel are very kind and very endeavoury. I can't eat their right.