4-Star Hotels in Istanbul

Overall, we really enjoyed our stay at the hotel. It is new, beautiful, pleasant and very clean. The room was comfortable, and we especially appreciated having a coffee machine — it may seem like a small detail, but even many good hotels in Istanbul do not have one, so this was a great plus. Unfortunately, however, the service currently falls noticeably short of the level of the hotel itself. 1. When we arrived, there was hardly any welcome at all. We would have appreciated a little more attention from the very beginning — even something as simple as a warm greeting. 2. Water and coffee were brought to our room only after the first night. On the following days, housekeeping did not come to our room at all, although we could hear the staff servicing other rooms on our floor. 3. It was my birthday during our stay, but there was absolutely no attention or even a small birthday greeting from the hotel. For a hotel of this level, I believe this is an important part of being guest-oriented and providing a good experience. 4. Overall, the staff were not particularly welcoming throughout our stay. Almost no one greeted us during our entire time at the hotel. The only time we received any personal attention was around 1 a.m., when we were returning from celebrating my birthday and a member of staff wished us good night. Unfortunately, that was about it. Before staying at this hotel, we stayed at another hotel in Istanbul, where almost every staff member we came across would greet us. Because of that, the difference in the level of service was especially noticeable. At check-out, we were offered a postcard and were given a red bracelet with an evil-eye charm. It was a thoughtful gesture in itself, but unfortunately, by that point it did not change our overall impression of the service. Especially since the gift is offered at check-out and guests are then immediately asked to leave a review. I simply don’t think it would be fair to leave a positive review about the staff when there are still such noticeable shortcomings in the level of service and attention to guests. That said, I would still recommend the hotel itself. It is beautiful, new and has a lot of potential. I sincerely hope the management will pay more attention to the service and the guest experience. It would be a real shame for such a beautiful hotel to lose some of its appeal simply because of a lack of attention to guests. I hope you will improve the service and maintain the high standard that this beautiful hotel deserves. With better hospitality, the overall guest experience could truly match the level of the property.

Nice reception area and nice staffs. Loved breakfast until I got some juice which was off. There is a lot of building work around and next to the hotel so it gets noisy and and dirty around the area. It was a very clean hotel great products for shower, very clean hotel newly built ( 2 years old in late June 2026) and rooms are good size and comfortable. Love fridge and air conditioning unfortunately no coffee machine and tea selection is very limited. Bottles of water are too small and considering summers are so hot you really need more water in rooms as we need it for the kettle and brushing our teeth. No windows in this room which is a bit claustrophobic

Istanbul's Old City gem! This hotel truly hits the spot! **Amenities:** The hotel is very new and modern. Although the room is small, it has everything you need, and even a small balcony with a great view. There's also a resident cat NPC always by the entrance! **Cleanliness:** The room is very clean, and the bedding is excellent. **Service:** The front desk staff are incredibly warm and welcoming. When our taxi stopped at the metro station at the intersection, someone immediately came out to help us with our luggage. Yigi THAN, one of the staff members, checked us in, showed us the room's facilities, and even saw us off to our car when we left, all without expecting a tip. Right next to the hotel is the Governor's Office, guarded by armed bodyguards, so safety is absolutely top-notch! The surrounding area has plenty of businesses, and it's within walking distance to all the major attractions and the seaside. Plus, there are two fantastic cafes right outside, perfect for breakfast.

Pros: 1. The breakfast offers a mix of traditional Turkish breakfast and Western options, with a great variety of cheeses and plenty of fresh fruits and vegetables. 2. Although the room is small, it's very tidy and clean. It gets cleaned daily, and the bed sheets are changed every day. 3. The location is excellent. It's within walking distance of Yedikule Fortress and Marble Tower, and only an 8-minute walk to the sea. 4. The surrounding area is a residential neighborhood with schools, making it very quiet. 5. The hotel's Wi-Fi is super fast and never lags. Areas for improvement: 1. It would be great if there was an airport shuttle service.

A decent, inexpensive hotel not far from Taksim Square. The room overlooked the street, so it could be a bit noisy at night and there would always be some light – either the sun or streetlights from nearby buildings. However, there are heavy curtains that help with this. On the upside, the street isn't dark and is well-lit, which is helpful if you're coming back late. There are many cafes nearby with various price points, a metro station, and bus stops, so you can get anywhere easily. The room itself is spacious but a bit tired – a little mold in the shower, creaky floors, but nothing too critical. We found ants in our room, but it seemed like they were coming from somewhere else, not living in the room itself – perhaps from the hallway or outside. We reported it to reception, and they put down bait for us, which seemed to reduce them, though we still saw a few sporadic ones. When we reported it a second time, they offered to move us, but we declined since we were checking out the next day anyway. They assured us they periodically treat for them. They're not cockroaches or centipedes, so it wasn't a major issue for me, at least. Overall, my impression of the hotel is rather positive.

We enjoyed our stay at this hotel and liked its location. Staff are friendly and helpful and we appreciated the daily room cleaning and reset. The best feature of the hotel is that it is well situated to explore Istanbul and is about a 10 minute walk to the Sultanahmet Square where you will find many of the main attractions in Istanbul like Hagia Sophia and the Blue Mosque. There is a tram line station very close to the hotel and it is a short walk to Sirkeci metro station. It was a good base for us as we checked out the areas across the water. It is a little far from both airports with each taking about 1.5 hours to get to but we felt the location was worth the time. The room's decor was a bit aged but charming. The beds were comfy and you can get extra pillows here. The room ran a bit warm during our stay but it was a bit noisy outside with frequent tram trains and restaurants below so we kept the window shut. They do have air conditioning and a radiator but we felt the AC wasn't worth turning on during a cool stay in December. Our neighbours were a bit noisy and it kept my wife up but I had no issues sleeping. It was moderately inconvenient when the restaurant decided to pop their new year's eve decorations at 1 in the morning. The bathroom was good and clean with good shower pressure, soft towels and we appreciated the warming rack for the towels. They provide soap and shampoo in dispensers in the shower. The breakfast was decent enough to start the day. They had enough to do a Turkish style breakfast and most options were pretty light. They had some hot items like sausage, scrambled eggs and other options that changed daily. They also had an area for cold items like cheese, labneh, yoghurt, vegetables and some cold cuts. They had a limited selection of fruit with some oranges and apples. They also had coffee, tea, juice and water. I had an early check out on my last day and they made me a nice bagged lunch to go to the airport with and have me a big can of juice which was very nice. The hotel provides bottled water for guests as well as lots of tea for in room use. The hotel has a restaurant on site and a small outdoor patio that is open for lunch, dinner and late dinner. They have some spa and massage treatments that you can book at the front desk. There are quite a few bath, restaurants, shops and other experiences nearby. People in the area are very friendly, welcoming and will invite you into their shop or restaurant...frequently.

The hotel is beautiful, but the rooms are very small, the adaptation is cool and hot, it's what they control. I booked for breakfast, and the breakfast was delicious. Lunch was kind of good, but it was overpriced.

Very quiet and away from the tourist areas, perfect for a short stay. The supermarket and pharmacy downstairs are very convenient. The room facilities are all well-equipped, and housekeepers come punctually every day to clean; if you miss them, you miss them.

The hotel is beautiful and clean . The staff were very friendly and helpful at check-in. What I did not like about the hotel : - Our room was never cleaned ,we would go out all day and come back to find dishes from last night dinner . - There were cats all over the hotel inside , everywhere , the lobby, restaurant , the pool ,it’s like a cat rescue or RSPCA - None of the staff spoke English , even basic English - The restaurant staff were worse ,due to communication breakdown room service orders were sometimes wrong. Had room service all the time cos the whole place had cats . - Location is the killer - it’s extremely far from any attractions ,shopping or Turkey experiences I would recommend for aesthetics - it looks beautiful, the entrance and lobby is amazing ,minus the cats, the pool area is good and the rooms are clean and spacious . For holiday and exploring Turkey do not go there

First of all, the location is beautiful, with a view of the Golden Horn. The hotel has a clean and meticulous team, a sufficient and varied breakfast, and the staff are attentive and friendly. Our only drawback, which I would appreciate it if you would accept as constructive criticism, is that the parking lot organization could be improved; it's better than most hotels. Good work!