Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 17, 2026|King Guest Room
Guest UserOverall, we really enjoyed our stay at the hotel. It is new, beautiful, pleasant and very clean. The room was comfortable, and we especially appreciated having a coffee machine — it may seem like a small detail, but even many good hotels in Istanbul do not have one, so this was a great plus.
Unfortunately, however, the service currently falls noticeably short of the level of the hotel itself.
1. When we arrived, there was hardly any welcome at all. We would have appreciated a little more attention from the very beginning — even something as simple as a warm greeting.
2. Water and coffee were brought to our room only after the first night. On the following days, housekeeping did not come to our room at all, although we could hear the staff servicing other rooms on our floor.
3. It was my birthday during our stay, but there was absolutely no attention or even a small birthday greeting from the hotel. For a hotel of this level, I believe this is an important part of being guest-oriented and providing a good experience.
4. Overall, the staff were not particularly welcoming throughout our stay. Almost no one greeted us during our entire time at the hotel. The only time we received any personal attention was around 1 a.m., when we were returning from celebrating my birthday and a member of staff wished us good night. Unfortunately, that was about it.
Before staying at this hotel, we stayed at another hotel in Istanbul, where almost every staff member we came across would greet us. Because of that, the difference in the level of service was especially noticeable.
At check-out, we were offered a postcard and were given a red bracelet with an evil-eye charm. It was a thoughtful gesture in itself, but unfortunately, by that point it did not change our overall impression of the service. Especially since the gift is offered at check-out and guests are then immediately asked to leave a review. I simply don’t think it would be fair to leave a positive review about the staff when there are still such noticeable shortcomings in the level of service and attention to guests.
That said, I would still recommend the hotel itself. It is beautiful, new and has a lot of potential. I sincerely hope the management will pay more attention to the service and the guest experience. It would be a real shame for such a beautiful hotel to lose some of its appeal simply because of a lack of attention to guests.
I hope you will improve the service and maintain the high standard that this beautiful hotel deserves. With better hospitality, the overall guest experience could truly match the level of the property.
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Price per night from:US$187
Posted on Jan 25, 2026|Economy Double Room
Guest UserPerfect location for everything we walked everywhere as the main attractions and bazaars were within 5 mins walking. Left was Hagia Sofia. Palace etc, right were bazaars...straight down was the sea. The hotel was lovely, and breakfast had everything I liked and more. The view from the top was amazing; you could see all across Istanbul.
Our room was very clean, and we even had soothing music in the bathroom, which was a really nice touch.
I gave 4 stars for amenities because although the hotel has a spa, I was really hoping for a hammam experience and unfortunately it was mixed. If they offered an hour or even part of the day for ladies only, this hotel would be an absolute winner.
One small downside was that our taxi couldn’t drop us off or pick us up directly outside the hotel, so we had to walk about 3 minutes.
That said, the area felt very safe we walked out at 10pm as two women and felt completely comfortable. There’s even a police station right opposite the hotel!
Overall, a great stay and I’d definitely recommend it.
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Price per night from:US$101
Posted on Apr 1, 2026|Aloft Room, Guest Room, 1 King, City View, High Floor
SophiePanhaGreat stay at Aloft Karaköy — the location is unbeatable, right in the heart of everything with easy access to public transportations, cafés, restaurants, and the major attractions.
Service was great — staff were friendly, helpful, and made the stay smooth.
However, the room layout wasn’t the most practical. There’s a large central structure in the middle of the room, which makes the space feel smaller and a bit cramped, especially if you have luggage. Recommend to ask for other rooms without this.
Overall, still a comfortable and stylish stay for the location, but the room design could be more functional.
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Price per night from:US$130
Posted on Feb 14, 2026
Guest User
The hotel's location is a bit far from the Old Town, and the room was on the small side. However, it was very clean and provided disposable slippers. They offer free parking and the breakfast is purely Western, with limited variety but enough to fill you up. The price isn't particularly cheap.
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Price per night from:US$73
Posted on Jun 6, 2026|Twin Room With Park View
LibukaidechenghuaThe rooms were, as always, very comfortable, and the bathroom system was excellent. The hotel view was also beautiful, especially from the breakfast restaurant, in the innermost corner, where you can see the strait – truly a delightful breakfast experience. If I had to pick a downside, it would be the surprisingly strict security check to enter The Ritz-Carlton in Istanbul, where both people and bags have to be scanned! I later found out that many diplomats stay here… so… you get it. The hotel provided various chocolates, as shown in the picture. The toiletries cost 45 Euros per bottle if you take them home, but you can use them freely inside the hotel. There were many old maps of Istanbul in the hallway, and my child spent a long time studying them with great interest.
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Price per night from:US$288
Posted on Jul 4, 2026
Guest UserWe stayed for one night, but even for such a short stay, it was fantastic. The receptionist was amazing; despite our early arrival at 8 AM, they did everything possible to expedite our check-in, and by 9:30 AM, our rooms were ready. I'm very particular about cleanliness and was pleasantly surprised. The rooms were quite clean, cozy, and, importantly, spacious, with clean bathrooms. Everything we needed was in the room. I must also mention the wonderful breakfast 🍳; we were with four teenage children, and everyone found something delicious to eat. Everything was very aesthetically pleasing and neat! I confidently give it a 5 out of 5. The location is great, close to the port, Galata Tower… Thank you for a wonderful day!
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Price per night from:US$126
Posted on Mar 21, 2026
Guest User
This hotel was truly in a fantastic location. My wife and I had a quick holiday getaway, and the staff's attitude was wonderful. It's within walking distance to the ferry terminal and the high-speed train station. I would genuinely recommend it to everyone I know, and it's definitely my top choice for all my future Istanbul trips.
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Price per night from:US$71
Posted on Feb 27, 2026
Irylechka
This is a good chain hotel, and the price perfectly matches the quality of services provided. My room was quiet, and I slept wonderfully! The linens were clean, new, and white, the mattress and pillows were comfortable, the towels were also good, and the hot water was genuinely hot. As for toiletries, there was only shower gel, shampoo, and toilet paper. The air conditioning worked perfectly; I set it to heat since it was cold in February 2026, and the room warmed up in about 10 minutes. There was also tea, coffee, and two bottles of water. I recommend this hotel; it's ideal for layovers between flights.
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Price per night from:US$35
Posted on Jul 6, 2026
Guest User
Everything was great and excellent
Metro Access: The hotel is a convenient 9-minute walk (about 420 meters) to the Osmanbey Metro Station. This links you directly to Taksim Square, Nişantaşı, and historic sites
Neighborhood: Situated in a trendy area surrounded by popular cafes, local restaurants, a pharmacy, and supermarkets. Taksim Square and Istiklal Avenue are just a 5-minute drive away.
Airport Transit: It takes roughly 38 minutes to reach Istanbul Airport. An airport shuttle service can be arranged via the front desk for an extra fee.
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Price per night from:US$79
Posted on Mar 2, 2026
Anonymous User
The room was nice, but there's a mosque nearby, so it got a bit noisy in the mornings. The breakfast was really bad, but the hygiene and environment were decent. The main issue was that many of the staff didn't speak English, which made communication difficult.
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Price per night from:US$98