Unaten Otel

we arrived at the property around 9:30pm, dropped our suitcases and went out for food as there was no food or dink available apart from small water. Only 2 people were allowed in the lift which had no internal doors and was very dangerous, so as family of four with suitcases we did 3 rounds to get up, then the key card didint work for the door and had to get it re done. As we were only staying for 1 night for an early flight the next morning, we didint make it a problem at that stage until we came back. When we started unpacking and using the room, we then realised that there were sunflower seeds on the floor, carpet was dirty and the towels were dirty, the toilet had marks in it and was smelly, we rang the reception but the phone didint work, was really upset and extremely tired and could not get anyone to help. Started looking for alternative hotels in the area but could not find anything available so just slept in our clothes. The hotel still is a building site, absolutely horrible and would not recommend to anyone at all, it was a total disaster after cancelled flights, tiredness and a lot of traveling. How can anyone list a property like this and expect people to stay there under this circumstances.

Great customer service. The staff was friendly and helpful.