Fairfield Inn & Suites Jacksonville

The staff was very friendly, but you could tell the hotel had some age to it

Quick one night stay. Clean room. Staff was very friendly and accomodated a late check out for me. The key card scanner on one side of the building was not working which was a little inconvenient because my room was right next to that entrance, and I had to walk around to the main entrance after parking on that side and realizing it wasn't working. Staff just said it was messed up. The room could also do with a full-size mirror, there is plenty of wall space for one. I was in town for a wedding and only had the bathroom mirror to use. My mother also complained that the lighting was terrible for her applying makeup lol.

I was wowed by the hospitality. My only hitch was that our son forgot his wallet in our room after checking out. The cleaning staff overlooked it twice and had to be told exactly where it was on a shelf. But they held it securely until our return 3 days later.

Room was clean and quiet. Staff was friendly. Good, solid overnight stay for business travel. Breakfast and parking were included, which was appreciated.

The staff was so polite and helpful. The breakfast options were plentiful and considerate to dietary restrictions.

Hotel was very clean, staff friendly, great location!

Front desk service was good and she was helpful. The lady that was over the breakfast area was amazing, give her a raise. She was polite, attentive and kept everything cleaned and organized..

The breakfast attendant was exceptional. She greeted everyone when they came down to breakfast and even wished one patron “Happy Birthday”. I wish I could start each day with such a cheerful

This trip was frustrating. Christal’s customer service is the only reason I would visit again.