Search Jasper Hotels

"Booked this last minute as I had a problem with a booking at the fairmont. I was very impressed with the service, location and the rooms. The rooms are more modern than the fairmont!!"

"The hotel is very good. I found that my bracelet fell off after I checked out today. I was not sure where it fell, so I went back to try. As a result, I went to the front desk and they took it out and gave it to me just as I was halfway through. Thank you so much!!!"

"The hotel is in a very good location, right by the lake, with beautiful scenery. The only downside is that I booked a lake view room on Ctrip, but when I got to the hotel, I was given a partial lake view, which was actually just a little lake view from a corner of the room. I think there is something wrong with Ctrip's room description."

"Breakfast was originally supposed to be included, but the next morning it was confirmed that the buffet breakfast was cancelled, and that breakfast would be ordered at one's own expense. Was it false that the reservation included breakfast?"

"We booked this hotel with the hopes to experience Jasper National Park in comfort and luxury in support from Pyramid Lakes Resort as our spot to rest and relax. Unfortunately, our experience at the resort was not restful. Upon heading to bed after 4 hours of driving from Edmonton after a 3 hour plane ride, we were awoken at 2am to the AC unit making an obnoxious noise. After waiting about 5 minutes, the noise subsided and we headed back to sleep thinking nothing of it. That was until… the noise from the AC unit (even when turned off) went on until 5am sporadically and obnoxiously. We attempted to call the front desk to resolve our issue, and they simply said “we’re sorry for the inconvenience, let’s see what we can do” and never got a call in return the rest of the night. In hopes to rest and recover, we slept in on vacation the following day and were awoken by a wake up call forcing us to leave our room stating “check out for all rooms is at 11am” with no apology or sincerity included in the message. Jasper is beautiful and breathtaking as is Pyramid Lake. The resort however, did not live up to its standards. Our hope is management will reach out to resolve this. "

"I have stayed in this hotel many times. The location and facilities are excellent. It is a very good choice for Jasper. However, the soundproofing is average. Even late at night, there are still children running in the corridor, which is very noisy. If you need quiet, you must make a request, otherwise you will be arranged to a room at the farthest end of the corridor (a long way to go)."

"My husband and I stayed here for one night. We arrived early and asked for an early check in. The staff were very kind and said they would alert the cleaning staff to prioritize our room and call us when it was ready. They called us and our room was ready early. It was a very nice accommodation they made for us. The staff also provided us an upgrade to a suite. The suite was clean and functional. The bathroom counter was very short, even for myself who is 5'5”. The couch was clean but cushions could us some new stuffing. The hotel lobby offered tea and coffee all day long and a public washroom. As for the facilities we used the indoor pool facilities (including hot tub and showers) and the outdoor hot tubs. The indoor pool women's bathroom needs to be upgraded. There is one large shower with 2 nozzles. No option for privacy. 1 of 2 shower head nozzles did not work The other shower nozzle was difficult to set to the correct temperature. I did not use the sauna but noticed one available in the women's bathroom. The indoor hot tub and outdoor hot tubs were not hot enough. I typically do not like hot tubs as they are too hot for myself however these felt like the temperature of a hot shower. The hotel is only a 20 minute walk to town. The restaurant next to the Inn, The Whisky Jack Grill, is open for dinner and had great food and service. For the price I would book again as the room was clean and the staff were very accommodating and friendly."

"The location is very convenient, especially the Korean restaurant very close to this."

"Everything was excellent, especially we enjoyed the swimming pool and sauna. Only thing we are disappointed is there was no microwave to warm food. If not, it was perfect to my family trip."