Guest User
February 17, 2024
I rarely give low scores after staying in so many hotels, but I really can't help it this time. I usually choose chain star hotels when I go out, but I stepped on a pit this time!
1: The bath towel has an oily smell, and it's rotten. A store that is almost 10 years old should be replaced with new ones, right?
2: I took a nap at noon, and was awakened several times by the sound of the wedding host and music downstairs. I couldn't sleep directly. It was too noisy! If the hotel has no way to solve this, it should be informed in advance when booking or checking in!
3: The check-out time is 2 pm, and I started calling to check out at 1 pm. I said I knew the time and checked out on time, but it happened again at 1:30 and again at 1:50 when I just went out to the door. I didn't answer. Are you in such a hurry to get rid of guests? I don't think your room is full, right?
4: I arrived at the hotel at 2 am, which is indeed a bit late, but there was no one at the front desk. After waiting for a few minutes, a sleepy person came out to check in. This shouldn't happen in a brand hotel. My first feeling was that this was some kind of hotel.
Because you are Days Inn, in my opinion, you should live up to the value of your brand, but this is really unqualified.
In addition, this has nothing to do with the price. This price is acceptable during the spring, but it should at least provide customers with the most basic brand experience, which is a pity!
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