Courtyard Junction City

This is likely the nicest hotel in Junction City. The location is central and close to Fort Riley. The staff is friendly everything is clean and fresh and the building feels recently renovated 5 out 5 highly recommend.

Check in was poor. We paid for breakfast during our booking. We were originally told we had to pay for breakfast. I pulled up my reservation that clearly stated how many ppl were included and “free breakfast” for 2 nights. Even though I showed this, I was given a voucher for 2 meals. I had to explain that I had kids (who were included in the booking) and was told that the free breakfast only accommodates 2 for 1 night. The two ppl working at the front desk were very rude about the whole issue. The lady did eventually just give us vouchers but did not do so in a nice way. I was given a phone number to management (?) to question the breakfast issue. I did call it later on and was told the front desk lady was wrong and we should have been provided vouchers for everyone in the booking. The pool was also closed. We paid more to stay at this hotel for the pool. I asked if we could get some reimbursement due to not having the pool. I was told “the pool is an amenity, it’s not guaranteed so we don’t provide any money back.” I did ask if we could cancel and get a refund to go elsewhere and was told no. Upon getting into the room, it was NASTY. The pull out was broken and so gross. We had to use an air mattress instead. There was mold on the walls in the bathroom and the carpet looked like it wasn’t vacuumed or cleaned in months. There was also splattered toothpaste on the walls/mirror of the bathroom. Clearly not disinfected properly.

Beds we're uncomfortable, the pillows were bad no amenities in bathrooms and a screw-up on my credit card

Fast check in, excellent parking, comfy bed, the Keurig coffee maker. Everything was good, nothing negative.

We stayed at this hotel due to selling our house. Staff were amazing from the moment we arrived. Overall great experience and would definitely stay again.

We were just passing through but property was perfect for our needs and above expectations for a less than 12 hr stay!

Staying here was amazing at checkin things were rocky and a tad irritating but at check out the lady that was at the desk was more than helpful. I would definitely recommend this place and book here for myself another time.

Issued 2 rooms that had not been cleaned since the last tenant. Ice machines did not work. Shower broken.

No dining, very limited staff to help. Rooms on the dirtier side and trash/towels etc… not changed out on a regular basis.