Good points: - Beautiful location with crystal clear waters at the beach - Nice main dining room, lunch & a’la carte areas with inside/outside seating options all with great views - Good size rooms with modern decor and comfortable beds - Friendly/upbeat animation team and kids club with good facilities. My child loved the nightly mini disco. - Some very decent evening shows including Colombian dancing and magic shows - Good range of slides at the water park, a games room for the kids and water sports - On-site shops, spa & salon - Reasonably priced spa treatments and the one I had was very good. Areas for improvement, taking in to consideration that we stayed at the end of October for half term and this would be approaching out of season: - Reception/waiting/bar staff not particularly friendly or accommodating, often glued to their mobile phones - Food & drinks options are not as broad as I would have expected, breakfast was particularly bland and lots of repetition of the evening menu. Cocktails all on the sweet/sickly side and served with no finesse / garnish. No good options for deserts for kids e.g ice cream in the evening - Not enough live music as a lower key option for evening entertainment - Some entertainment events such as bingo were chargeable which felt like a cheek with no other options to get involved in. Similarly a popcorn/candy floss station would open alongside the kids mini disco every night which was chargeable leaving parents feeling guilt tripped in to buying something - I would expect this to be included at an AI resort - Very slippery floors around the pool, lots of warning signs but this did not stop my child falling over many times and myself once - Pool bars use non reusable plastic cups & straws - huge amount of waste being generated - Quite a bit of maintenance required at the water park to fix broken slides, water cannons etc, lots of algae in the water. Also the steam room in the spa was broken for the entire duration of our stay - Water freezing everywhere, even the spa which was supposed to have a heated pool was still extremely cold Tips: - Find little octopus in the pebble beach, make sure you take/buy a snorkel as lots of sea life to see - Make sure you book a’la carte quick as spaces get booked up