Best Hotels in Keysborough, Australia

The room wasn't too bad, the beds were comfortable. The service was absolutely terrible!!! On arrival we went to reception and the guy that served us was rude and arrogant, No customer service skills at all!!! We went to our room and had to leave and go to an appointment, we returned and went to the bistro for dinner, to be told they were fully booked and we could eat in the sports bar. Looking around there were atleast 10 empty tables, we made our way into the sports bar and I walked straight back out, there was no way I was sitting in there with my family to eat a meal. I walked back into the bistro and asked if I could wait for a table, I was told with attitude from the staff that they would come and find us when a table become free, as we waited there was NOWAY this bistro was fully booked! There were empty tables everywhere. We waited half an hour and I walked in and sat at an empty table, a waitress came over and I said my son is hungry and we will be ordering dinner. We eventually had a meal with poor service!!! I will NEVER set foot back in this hotel again. The staff need some lessons in friendly customer service!!!!!

Stayed in a room with a queen bed. The room was clean and tidy. Shower and toilet was good. Had everything that I needed for the night. The only thing that was missing from the room was the complementary tea, coffee, milk and a mug. But otherwise I can't complain.

Excellent, well worth a visit. I was on the sixth floor and found the stay very quiet. Rooms are comfortable and clean. Coles, Woolworths and Aldi are just a short walk away. There is a restaurant downstairs that provides an excellent array of meals and drinks.

The hotel is just off the road, but there are no restaurants or supermarkets nearby, breakfast can be served at the gas station convenience store opposite. The room facilities are average, but the space is large and the bed is comfortable.

While the outside doesn't look so appealing, the room and the carpark and walkways were very clean. Comfortable bed and very clean room. Friendly staff. My stay was during the week and it was quiet; I slept well. During a weekend I imagine it may be noisier.

Absolutely gorgeous, and lovely staff members! Super helpful, and friendly. Adored all interactions with the managers and especially the housekeeping crew! Everyone is so accommodating, helpful and lovely! Parking is quiet private, which I loved! The place was nice and peaceful, 24 hour surveillance made me feel safe to leave my mother in law there. The beds were amazingly comfortable, rooms & bathrooms were extremely clean and lovely! Thank you for the stay! Will recommend to everyone I know needing a room in this area!

Was a wonderful and amazing night stay! Definitely book again in future. Room configuration was perfect. Was nice and clean and smelt amazing when you opened the room door! Definitely 10/10 rating. Front desk staff and very pleasant and inviting. Keep up the great work!

The hotel was very modern 30 years ago: bathroom, heating light and telephone in the bathroom. The deco is now a little over year but the comfort is there. The room is large, the bed is comfortable. The breakfast is comprehensive and complete: cold, hot, salt, sugar.

This was my first stay at the Park Royal Monash, and I look forward to many more. From the time I checked in, during my stay, and until I checked out, the staff made me feel very welcome and valued. Little touches such as the room upgrade to a suite, the welcome chocolates, recalling my morning coffee order and bottles of water in my room were much appreciated. The restaurant meal I had after my late check-in was delicious and perfectly cooked, even though the kitchen was about to close. Nothing was too much trouble.

The hotel room is not big enough to add an extra bed. I accompanied my daughter to study at the University of Melbourne. The front desk service was good. The little girl at the restaurant asked if the morning was sweet! Breakfast is ok, often encounter some stewardess to eat breakfast in the morning! The hotel location is relatively close to the University of Melbourne, the tram stop is at the door, it is very convenient to get to CITY! There are parking spaces along the road!