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Townhouse Oak the Platinum Studio

Townhouse Oak the Platinum Studio

Kolkata|1.33km from Rose Garden
Terrible experience. I had booked the property through OYO and for the first time in 3 years after multiple travels through Oyo, I found loopholes with Oyo and the Capital O Platinum Studio 50. The Capital O 14525 Platinum Studio 50 : Pictures can be deceiving. We liked the pictures and the feedback given in Trip Advisor we went ahead with the Booking. On arrival at the Property with my parents who are senior citizens, we started experiencing shocks after shocks. 1. We had opted for this Property as this place had its own restaurant, this is a very important especially when both my parents are Diabetic and would need regular food in regular intervals. The restaurant has never been used during Lunch or Dinner time as the hotel team informed that please call 1 hour before time so that we can make it and deliver at your room. Not sure if they are making it at the kitchen in the hotel or they get it from somewhere else. If they have more orders then it is delayed beyond 1 hour. Breakfast time is from 7:30am to 10am. We went for breakfast at 9am and there was no food. They just had bread, butter. and Jam. Thank God that they had Cornflakes. When we ordered for Boiled eggs, the hotel staff refused to serve us eggs in breakfast. After almost 30mins they get a small plate of Poha. By this time another gentle*** comes and sits at the next table and he gets severed Omelette. When we asked why this discrimination. We were informed that when we asked 30 mins ago there was no eggs. So if breakfast time is from 7:30am to 10 am, eggs enter the hotel at 9:30am. Big Shock or the Hens woke up late. 2. Because my Parents need someone to be with them, we had specifically asked for a bigger room where 3 people can stay. We checked this with Oyo when we booked the stay. We even asked that if Oyo thinks that the rooms are small then we can add another room with a connecting door to the room that our Parents would stay. Oyo confirmed that the rooms are big for 3 Paxs. The room provided is so small that my father fell once in the room. When we asked for additional room, rooms available on a higher charge. 3. Oyo confirmed that the hotel has good rating. When I checked Trip Advisor, I too saw that the hotel had good ratings till 2018. 4. Attitude of the hotel staff as mentioned in 1 or 2 reviews in Trip Advisor is completely wrong. The Staff including the receptionist are rude, lazy and no professionalism. They have the ”chalta hai” attitude. The rooms were not cleaned in 6 hours that we were away. The Hotel asked us to deposit the room keys before leaving on the pretext that the room would be cleaned. When asked, why the room was not cleaned as we had said that we would be back in 2 hours. The receptionist said that ”Now you are back then we will clean it”. (This sentence looks very innocent but the attitude and the tone used by the receptionist was very derogatory, almost as if she was doing us a favor by talking to us.) If that is the case then why d

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Top rated hotels in Kolkata

Searching for hotels near Rose Garden? Compare room rates and reviews to find your ideal stay.
Lemon Tree Premier, New Town, Kolkata
4.7/544 Reviews
The Housekeeping staff at lemon tree is very efficient and they will maintain your room very well and fulfill all your needs they are very courteous and respective.Rooms were cleaned and very well maintained.Thanks to Tariq, shekhar and Mohit from housekeeping.
Sanjiva Suites
4.7/52 Reviews
The location is very peaceful, Staff is warm and helpful would definitely recommend as a place to stay in Newtown. Rooms are very clean, the property is the best value for money property i have stayed at.
Aristocrat Hotel
4.5/541 Reviews
Good food , good behaviour, everything is okay.. enjoy .... Every facilities....good attitude Everything is all right....always enjoy this plays....good behaviour..all staff and I always enjoy ..everything ai hope enjoy this place .every moment enjoy..
Townhouse Oak the Platinum Studio
3.6/50 Reviews
Terrible experience. I had booked the property through OYO and for the first time in 3 years after multiple travels through Oyo, I found loopholes with Oyo and the Capital O Platinum Studio 50. The Capital O 14525 Platinum Studio 50 : Pictures can be deceiving. We liked the pictures and the feedback given in Trip Advisor we went ahead with the Booking. On arrival at the Property with my parents who are senior citizens, we started experiencing shocks after shocks. 1. We had opted for this Property as this place had its own restaurant, this is a very important especially when both my parents are Diabetic and would need regular food in regular intervals. The restaurant has never been used during Lunch or Dinner time as the hotel team informed that please call 1 hour before time so that we can make it and deliver at your room. Not sure if they are making it at the kitchen in the hotel or they get it from somewhere else. If they have more orders then it is delayed beyond 1 hour. Breakfast time is from 7:30am to 10am. We went for breakfast at 9am and there was no food. They just had bread, butter. and Jam. Thank God that they had Cornflakes. When we ordered for Boiled eggs, the hotel staff refused to serve us eggs in breakfast. After almost 30mins they get a small plate of Poha. By this time another gentle*** comes and sits at the next table and he gets severed Omelette. When we asked why this discrimination. We were informed that when we asked 30 mins ago there was no eggs. So if breakfast time is from 7:30am to 10 am, eggs enter the hotel at 9:30am. Big Shock or the Hens woke up late. 2. Because my Parents need someone to be with them, we had specifically asked for a bigger room where 3 people can stay. We checked this with Oyo when we booked the stay. We even asked that if Oyo thinks that the rooms are small then we can add another room with a connecting door to the room that our Parents would stay. Oyo confirmed that the rooms are big for 3 Paxs. The room provided is so small that my father fell once in the room. When we asked for additional room, rooms available on a higher charge. 3. Oyo confirmed that the hotel has good rating. When I checked Trip Advisor, I too saw that the hotel had good ratings till 2018. 4. Attitude of the hotel staff as mentioned in 1 or 2 reviews in Trip Advisor is completely wrong. The Staff including the receptionist are rude, lazy and no professionalism. They have the ”chalta hai” attitude. The rooms were not cleaned in 6 hours that we were away. The Hotel asked us to deposit the room keys before leaving on the pretext that the room would be cleaned. When asked, why the room was not cleaned as we had said that we would be back in 2 hours. The receptionist said that ”Now you are back then we will clean it”. (This sentence looks very innocent but the attitude and the tone used by the receptionist was very derogatory, almost as if she was doing us a favor by talking to us.) If that is the case then why d
The Westin Kolkata Rajarhat
4.5/579 Reviews
That's a great service from hotel staff especially at the breakfast restaurant staff. They always take care what you want and offer food choices to me and colleague. Surely, the food for breakfast is great, variety of choices. I love coffee and cake so much. When they know that we are the last day at hotel, they prepared simple cake but full of hospitality of restaurant team. Thanks so much and we will come back again.
Zone by the Park Kolkata
3.3/526 Reviews
Honestly speaking, the hotel was great. The location was a bit far from the airport, BUT it is located at one of the cleanest places in Kolkata, making it a huge plus. Now for the details: Room: 5/5. The decoration, the ambiance, the wall art. Lobby and other places: 5/5. Absolutely loved the design and hotel architecture. Bathroom: 3.5/5. Honestly, it is a basic bathroom, but I expected more from a 5 star hotel, even on the cheaper rooms. There was no bathtub, which I feel is fairly common everywhere I’ve stayed in. ONE PROBLEM: A major issue I have faced was after turning on the water. It had a smell, which I am guessing is from the river beside it. I feel like the Hotel should add a water filter to avoid this problem, because the smell doesn’t go away until the water is turned on for at least 5-10minutes. If I wasn’t South Asian, I probably couldn’t have taken the smell as easily as I did. I would put this in High Priority to fix for attracting ***y more customers. Bar and Food: 4/5. Good collection, great taste but very expensive. Lastly, a shoutout to Al Jabbar and Al Sahid from the Housecleaning service, they were extremely polite, fast, very thorough with their cleaning and very well ***nered. Absolutely a delight to talk to and learn about the local areas. I would definitely stay at this hotel again. Very rare to find such good hotels, with some minor flaws.

Frequently Asked Questions

Kolkata Travel Guide

Book your hotel on Trip.com for an amazing travel experience. Planning a trip to Kolkata? Located in India, Kolkata is a well-known and vibrant city. You can stay 3-5 days at hotels in Kolkata without running out of things to do.

Every day, travelers worldwide arrive at Netaji Subhas Chandra Bose International Airport to start their vacations and business trips in Kolkata. If you don't want to take a flight, coming to Kolkata by train is a good choice as well.

You don't have to worry about accommodations when traveling to Kolkata. Here, there are more than 332 hotels for you to choose from. Kolkata has many well-known chain hotels which are suitable for both business trips and vacations. In Kolkata, chain hotels such as Howard Johnson are one of the top choices among travelers. Those who favor Howard Johnson can choose a hotel under its name. The Oberoi Grand Kolkata is one of the most popular hotels in Kolkata. If you're still unsure, Trip.com recommends Hyatt Regency Kolkata.

In the city center of Kolkata, you'll have easy access to Boi Chitra Gallery, Belur Math Shrine, Marble Palace. You can choose attractions in Kolkata that are perfect for a weekend getaway, such as Shyama Raya Temple. You can also visit top-rated attractions like Indian Museum, Tangra China Town, The Mother House. With a developed commercial area, visitors can head to Quest Mall, New Market, Sudder Street for a great shopping experience.

Average Temperature

• January to March: 26.62°C during the day, 20.52°C at night

• April to June: 32.64°C during the day, 28.13°C at night

• July to September: 30.7°C during the day, 27.57°C at night

• October to December: 27.24°C during the day, 21.97°C at night

Average seasonal Rainfall

• Spring: 25.33 cm

• Summer: 163.33 cm

• Autumn: 349.33 cm

• Winter: 62.0 cm

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